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    Firestone Complete Auto Care

    3.5 (34 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Arcadia S.

    Great experience. Lobby is comfortable and well laid out. Customer service, both on the phone to make an appointment and in person for the actual appointment, was courteous and helpful. There was a pretty long wait for an oil change (two hours *after* my vehicle was taken into the service bay) but it was explained to me and much of it had to do w a call to the manufacturer that held things up. Restroom clean and perfectly maintained.

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    4 months ago

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    1 month ago

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    Lee S.

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    1 year ago

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    Lee S.

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    3 years ago

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    11 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    6 years ago

    Great customer service, loved that even though they were very busy they still honored my appointment time. Very friendly staff.

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    8 years ago

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    12 years ago

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    7 years ago

    Everyone is always friendly. They alway check the tires, lights, filters etc. In and out within 15 mins.

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    8 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    5 years ago

    I was on vacation and had a nail in my tire, the service manager took care of me very quickly. I would highly recommend them. Thank you.

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    Photo of Rae N.
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    6 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    Bridgestone S.

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    10 years ago

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    Bridgestone S.

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    12 years ago

    For a large company, it is nice to be treated like you are their best friend or next door neighbor.

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    8 years ago

    This place tried to charge me 900 dollars to change a water pump. Parts are way over priced and there labor is overpriced as well

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    7 years ago

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    Bridgestone S.

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    9 years ago

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    Bridgestone S.

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    7 years ago

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    11 years ago

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    Bridgestone S.

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    11 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    The guy who answered the phone and was there in store, Bob was amazing.

    Mentioned in 4 reviews

    Read more highlights

    Discount Tire

    Discount Tire

    (68 reviews)

    I have a nail in one of my tires so I came here again since I bought the tires from here and have…read morethe road hazard warranty. The staff is very friendly and helpful and did what was needed without trying to pressure me into anything else. It took awhile to get it completed but it was busy. So they are going to remove the nail and plug the tire. They are even going to rotate the tires for me at no charge. Just another reason I keep coming back here to buy my tires because of the service and no problems handling the warranty.

    I had a 8am appointment on a Saturday morning. I arrived right at 8am and saw that there were…read morepeople already waiting and being helped even though they just opened (they must have opened a few minutes earlier). I figured it would be a few hours to get new tires placed on my wife's vehicle since the shop looked so busy. There were a couple of people in front of me in line. Then someone helped me and we went out to the vehicle and did a quick walkaround and look at the tires and he checked me into the system. By the time I was finished talking with the associate it was about 8:10am or so. And he quoted me a time of 8:55am of when all 4 new tires would be replaced on the vehicle and mounted/balanced. I was very skeptical at first since most shops seem to take 1-2 hours to swap out tires. At 8:15am I noticed my vehicle was still in the parking lot. I texted my wife saying that the vehicle most likely would not be ready by the estimated time of 8:55am since it was now 8:15am and I didn't think there was a way to complete the job in 40 minutes. Welp, I was proven wrong and amazed. Right after I texted my wife my vehicle was brought into the shop. The shop worked fast to mount/balance all 4 tires and around 8:35, the mechanic came into the store and told me he is just finishing it up and will pull my vehicle out and bring it into the front. And within a minute or two my vehicle was in the front. So basically from 8:15am to 8:35am was when my vehicle was worked on. Divide that by 4 wheels/tires, that is 5 minutes per wheel/tire! amazingly fast! I joked to my wife saying that I take longer than that to take a dump in the toilet. Very impressive with the customer service and I liked the text messages/reminders/status checks. I even drove 1 hour from Loudoun County to come to this location. I wish there was one closer to me...

    Tire Tread Service  - If it'll fit in our lot, we'll service it!

    Tire Tread Service

    (16 reviews)

    My Grandma used Tire Tread services recently. She has been a loyal customer for the past 40+ years,…read moreand I have never once heard her complain about how they treated her before this most recent visit. I am not sure who "Danny" is that works there, but he embarrassed my sweet Grandma so unacceptably on multiple occasions, I would be surprised if she ever felt comfortable or safe using their services again. He tried to take advantage of her by quoting her over $800 for a $250 auto part. When she tried to question it and advocate for herself, he put her on blast and argued with her, causing a scene in front of multiple other customers. Now, I don't typically give negative reviews, I love supporting local businesses, but when I hear that an innocent person was taken advantage of by a supposedly "specialized professional", I find it severely disconcerting. We are supposed to be able to trust these individuals to take care of our loved ones by providing the best care possible for their automobiles and make them safe and reliable to drive. At the very least, I would have expected my Grandma to have been treated respectfully and professionally. I was shocked to hear otherwise. I won't encourage others to avoid this business just because my Grandma was victimized by a single employee, but I do hope that a certain level of accountability will be maintained within their staff moving forward.

    These guys are top notch. Ordered a new lawn tractor tire and got a call the next day it was in…read more Dropped off the flat and waiting an hour got a call it was ready for pickup. This is my new Tire shop.

    Firestone Complete Auto Care - tires - Updated May 2026

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