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    Firestone Complete Auto Care

    2.3 (64 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Wish zero star could be a rating. They have no idea what they are doing, from start to finish, chaos and confusion all around.

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Blaine went above and beyond, working with the warranty company so they could get the work done for me.

    Mentioned in 2 reviews

    Read more highlights

    Franklynn Automotive - The Franklynn Automotive Team!

    Franklynn Automotive

    (63 reviews)

    Excellent service. Very professional and courteous…read more I was told how much my job would cost up front and how much time would be needed to get job done. I will continue visiting Franklynn in the future and forget about taking my Jaguar to the dealership for work.( too expensive) . Thanks everyone at Franklynn automotive.

    Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

    Jiffy Lube

    Jiffy Lube

    (65 reviews)

    You couldn't get worse service from a group of employees or a shop than you can get here at this…read moreone in Evergreen. It is subpar in every way on its best day and simply the absolute worst any other day, I've never seen it on a subpar day, just the latter. Their website isn't updated with times for holidays but you can contact the store directly...of course nobody will be there for you to contact..directly. Hell..they can't be bothered to show up in time anyway. And when they do, they look like they just rolled outta bed like they had a hard night out and can't be bothered to actually do their job. The girl behind the counter rolled her eyes so many times and so hard I'm surprised her neck didn't snap. The manager, Tory..said..we don't open til 8 for this holiday as I held my phone up at 8:15, a full 15 minutes after they should've been open. Then they have a complete a$$ of a district manager call and all he did was talk over me and make excuses for the lowest form of customer service they can squeeze out just to hang up on me when he couldn't push this female around, sounds like a misogynistic clown who keeps his wife barefoot and pg in the kitchen. His big, bad self doesn't like to be talked back to when he's in the wrong. He is a pathetic excuse for any kind of management and at my own company...he wouldn't be qualified to wash toilets..I own a cleaning business...nor would the rest of the clowns behind the counter at this store. They are the worst of the worst. As I drive away and get in the highway this morning, an hour late for work due to their incompetence...my hood pops up a bit, a rag flies out and I had to slam on my breaks to pull over to shut the hood. So incompetent that they can't shut the hood? Hope the were able to remember to put the oil plug in so my engine doesn't blow. All around horrible service. Horrible employees and an equally horrible and uninterested owner. If he was interested or cared about his business, he'd be on top of that filthy shop. I'd rather pee in an outhouse in the wood than use that filthy toilet and bathroom. I hope I didn't catch anything. To top it off..this company in American on American soil taking American business...doesn't take cash. American cash that's printed here..in America where they do business. Wonder if Tory the manager actually put the money in the drawer or his wallet since I paid $62 cash? Still charged for an oil change after he opened the shop 20 minutes late making me and the others in front of me who had been waiting longer than me...late for our errands. Do not go here, beware. I cannot say enough bad things in this review to actually convey how horrible their service actually is. I'd give zero stars or less if I could. Absolute crap at this store.

    Another great visit to this location. My power steering pump was whining on my 2001 dodge diesel…read more2500 with 199,000 miles. I read that changing out the fluid was the first thing i should try - so I popped in at 9:00am sharp on a Sunday morning and told the tech what was going on - he 100% agreed that this was the first thing to try - so they did that (he said he flushed the power steering pump twice because it was so old, which i appreciate), changed the oil while i was there and i took his advice to change the rear differential, he told me everything else looked fine. I like to take advice from people who I feel are giving me honest feedback, change this, but not that, etc. I was out of there 30 minutes later and my power steering noise was gone. No leaks, no high pressure sales, no bullshit just got it done. Thanks.

    Firestone Complete Auto Care - tires - Updated May 2026

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