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    Firestone Complete Auto Care

    2.9 (264 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 1 week ago

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Tires Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Photo of Amin K.
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    2 months ago

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    3 months ago

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    Lee S.

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    6 months ago

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    7 hours ago

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    Lee S.

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    3 months ago

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    Lee S.

    Helpful 1
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    3 months ago

    They charge 150 dollars for an oil change. Dishonest business. Selling the wrongful price for an oil change.

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    Lee S.

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    Photo of J R.
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    2 months ago

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    1 month ago

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    Lee S.

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    3 months ago

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    5 months ago

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    6 months ago

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    11 months ago

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    9 months ago

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    Lee S.

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    9 months ago

    Raymond is so sweet! He made me feel so welcomed and help me with my tire. I had a small nail in tire, which required a plug.

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    5 months ago

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    3 months ago

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    Lee S.

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    8 months ago

    I got a great price for the 4 tires, alignment, and oil change. Good service. I would definitely come back again

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    4 months ago

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    5 months ago

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    11 months ago

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    6 months ago

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    6 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

    Great service. Kind people. JC Helped me with my tires and he couldn't have been more knowledgeable and caring. Thank you JC

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    1 year ago

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    1 year ago

    Came to this firestone and was in great need of work on my car , and Raymond was extremely generous and helpful 5 star service

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    1 year ago

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    2 years ago

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    6 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    Page 1 of 7

    Firestone Complete Auto Care Reviews in Other Languages

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    Review Highlights - Firestone Complete Auto Care

    They were under the warenteed mileage, so Levon (store manager) gave me a prorated discount .

    Mentioned in 14 reviews

    Read more highlights

    Big O Tires

    Big O Tires

    (212 reviews)

    Tarzana

    I truly appreciate these guys. Honest. Transparent. Efficient. I was about to make a long drive and…read moremy coolant reservoir needed replacement. They were able to get me in and were also really mindful of timing. A part ended up being unavailable and they had to get from dealer instead, even so, I really appreciated how they handled the communication in transparency, and it was actually still comparable / cheaper than other places I checked. To top it off, they noticed my key battery was dead and changed it without me asking. For the girlies who don't always feel comfortable with auto shops cause you know they playin, these guys are honest with integrity and I genuinely would recommend.

    This is a follow-up to a review I posted a couple of days ago. After further investigation and…read morereviewing other people's experiences with this location, I revisited my invoice from April. I discovered that I was charged well over $2400, not $1200, with more than half of that amount being for labor. This morning, Tommy (the owner I guess) called me three times back to back this morning) trying to discuss their labor charges. At this point, I don't trust their explanations regarding how they calculate labor costs. Moving forward, I will definitely seek a second opinion for any car issues, especially living in Los Angeles where we rely heavily on our cars. It's easy to feel desperate or rushed to resolve car issues, but it's important to ensure you're not being overcharged. Please see the pictures below for reference. (Note -- I have filled complaints with the Big O corporate, Better Business Bureau, Bureau of Automotive Repair and will be reaching out to the local Congressman Brad Sherman) to further investigate.

    Big Brand Tire & Service

    Big Brand Tire & Service

    (294 reviews)

    Encino

    The Team was super accommodating and proactive…read more My toe was super late, so I left the cat in the lot overnight. When k came back the following morning they had already inspected the car and prepped everything for my review and approval. They said the car would be ready between 1:30OM & 2:00PM. They notified my at 1:30 that they were finalizing everything I was out the door by 2PM as promised. Friendly, affordable, and reliable - I could not ask for anything more.

    I purchased 5 tires from Big Brand. I was told that they would also provide alignment service…read more After waiting for two and a half hours, I was told that their "alignment machine" broke. They told me I would have to drive to another location to have the alignment completed. I was told that their "machine" breaks down often. Here's a thought, maybe upgrade your "machine". Though I understand that these things might happen, the lack of empathy and helpfulness was apparent. They treated this concern with a very poor and not helpful attitude. I felt like they were telling me, "this is not our problem. It is your problem". I was even hoping for some kind of compensation. But, nothing. Not even a sincere apology. If you would like friendly and helpful service, I do not recommend going to Big Brand at least not this specific location. Ultimately, I just expect when a service is promised that the service will be completed. Telling me to go somewhere else without any real concern for my time is my issue (again, I had already been waiting for over two hours to replace the tires and align). It also costs money to drive to another shop. But, again, this was no concern to Big Brand. I am happy with the tires that I purchased from Big Brand. But, I can purchase tires anywhere. It is always the service that brings me back to places. Unfortunately, I will not be purchasing my next set of tires from Big Brand because the service left me very unsatisfied. Finally, I reassert, I do not recommend Big Brand for your needs.

    Firestone Complete Auto Care - tires - Updated May 2026

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