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    Firestone Complete Auto Care

    2.5 (133 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    What's missing!!!
    Darwin H.

    I go to this place just to get a little assistance. I get that they're appointments first, but I don't get that you don't hold slots open for emergency tire repair. The get air is even a hassle! The guy inside (service writer) really acted as if he had already formed his opinion about me. I don't know what his opinion was, but he certainly made it clear he didn't want my business, so he won't get it. Now one of the mechanics/techs was pleasant and willing to help. I just thanked him and left. Won't get my green (black) dollars.

    Mia M.

    Was in last Sunday for an overdue oil change. Something was mentioned about my tires so I made an appointment to come back for a new set. Went home and did research. Also talked to a buddy of mine about my tires (also sent him photos.) He advised me to start saving up for new tires but I told him I already made an appointment. Was just getting a second opinion since I thought my tires still looked fine. Came in today (11/30) for my appointment. Chris was very helpful and knowledgeable and answered all my questions (Brian too.) I was in n out in about an hour. My previous set was from a competitors shop with the same brand as the stock tires. Will update in a few months in regards to the tires as these were a different brand than the ones normally on civics.

    no shoez!

    I came in about a week or two ago to get a set of new tires for my car. I got in at 7am on the dot, where I was helped by Chris, the store manager. I wanted a full set of 4 tires, but my car was slightly difficult because it has a staggered wheel formation. I let Chris know, that I did not want a different set of wheels for the rear, than that of the front. He agreed, so he searched for a quality set of tires that would match both the front and the rear. I ended up getting a set of Toyo tires. This firestone did not have the tires in stock, but he let me know he could have a vendor pick them up for us, and they would be able to put the tires on the same day. I got a call around 1130am as my tires had arrived, asking me to come in at 1230. My car was up on the lift and out of the shop by 2:30. I appreciate the time it took for Chris to setup my tires getting changed, being completely honest with me, and just overall having great customer service. Since I had come in about a month prior to me getting a new set of tires due to a blowout, I let Chris know that I had just bought a tire from them, so he ended up giving me one of the front tires for free, and replacing the previous tire I had bought, with the new tires that came in that morning. If you're looking for a firestone, that will take care of your car, look no further than this store right here. I have had many positive experiences with this location. As long as I live in Elk Grove, and my car needs maintenance, I will bring it here. I left the store, $1200 out of pocket, with a brand new set of tires, an oil change, and both cabin and air filters changed. Being completely honest, the main reason my tires were somewhat expensive was because of my choice of car. I brought my Toyota Camry here, a few years back, and left the store $700 out of pocket for a good set of tires. Not to mention the warranty on the tires, everyone always tells me to go to smaller shops, or hole in the wall mechanics, none of them that I have been to offer warranties like I've received from Firestone. Just again, want to give a shoutout to Chris, thank you for the help. He is a great store manager, the atmosphere he builds in his store is none to be ashamed of. TLDR; Come in to this firestone if you want to be taken care of. Chris, and the rest of his guys, have your back.

    Free air pressure check!
    Melissa T.

    I've been to this location multiple times over the years, but never for "complete auto care". For one service only, and it's FREE!!! On the outside of their multiple garages, they have a banner promoting "FREE AIR PRESSURE CHECK". One day, my tire pressure was low, saw their sign, had them check it, they filled it up to what it needed to be, and I was on my way! Quickest service ever! Since then, whenever my tire pressure is low or seems out of whack, I'm able to pull up to their garage (don't even have to get out), one of the employees will come out, ask what I need help with, fill up my air and I'm usually on my way within 5 minutes flat! So much better than having to stop at the gas station, hoping to be able to get parking by the air compressor, go inside, ask the attendant to turn on the air, getting your hands all black and greasy from the cord and tires, and hope that after multiple attempts you get the pressure correct. Do yourself a favor. If you need a tire pressure check or air in your tires, save yourself the hassle and time and stop by here for the free service. The staff is friendly, quick and will have you back on the road within minutes. Not to mention, they are right off the freeway.

    Trying to rip people off
    Christy B.

    I only came here for a tire change. Apparently my shocks and struts "APPEARS" to be leaking fluid. I called for several days for them to order these parts and show me how "bad" my struts were however, no one wanted to say anything besides "go to your dealership, we'll try to get an estimate" I already had several mechanics at other shops check my shocks and struts and they were perfectly fine. Again, I guess fraud and making misleading statements plus other violations is just the norm, didn't expect anything less. Do not come here unless you want unnecessary charges and some fraud on the side. BTW, my car that "appears" to have fucked up struts made it from California to Washington to Texas and back to California just fine.

    Waiting area portion
    Bonnie C.

    I needed tires I came in because they were having a great deal. Alignment was affordable. They helped I'm finding a tear in my belt. The waiting room chairs weren't bad. The people working when I came in were professional. I called first thing ing the morning, and they were able to complete my service same day within a few hours. I have no complaints. I appreciate the work that was done.

    Angelina C.

    They tried to scam the fuck outta me. Just came to get my tire patched and they told me i needed a whole new tire. Went to another store to find a cheaper place JUST TO FIGURE OUT MY TIRE WAS FINE AND THEY FIXED IT. 0/10 take your business elsewhere.

    Scratched rim by the employees.

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    2 months ago

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    9 months ago

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    7 months ago

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    1 year ago

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    11 months ago

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    1 year ago

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    5 months ago

    Fast service, with excellent service!, was able to save time on the day, because of how fast the service was!

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    Lee S.

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    11 months ago

    Car was fixed but way overpriced for the service i had done. I was better off going to the dealership. IMO

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    5 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    3 years ago

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    11 years ago

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    6 years ago

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    7 years ago

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    6 years ago

    Over a 2hr wait just to put in new tires. I came in earlier than my scheduled appointment time for it. First and last time.

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    Page 1 of 4

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    General Manager (Pat) followed up with me and assured me that he would investigate and rectify the situation.

    Mentioned in 13 reviews

    Read more highlights

    G&J Auto Repair

    G&J Auto Repair

    4.9
    (98 reviews)

    My brother found this place on Yelp. I had seen it too and we both agreed to check them out. I have…read morean older model Subaru and I happened to be in the area and stopped by. Juan offered to look at the issues I was told by the dealership I had. Some of the items the dealer said I needed Juan was upfront and said it wasn't necessary or could wait. He agreed with a few issues (brake pads was #1) and two other items he will address next week. Once I left the business, I felt a sigh of relief. I didn't feel played or taken advantage of. Juan never rushed me and explained things in a way I understood. I appreciate him and his staff. I just got my brake pads done today and next week, he will complete the other items. If you need automotive work done, you owe it to yourself to go to G&J Auto repair.

    Phenomenal experience all around! From the top down, the team here is professional, courteous, and…read morevery friendly. The waiting area is well-maintained, spacious, and comfortable. My experience has mostly been with Sabastian, but the entire team is amazing. I've been to several auto shops before finding this place, and I am so glad I did. As someone with little knowledge and experience with cars, Sabastian went above and beyond to help me understand the issues before any repairs began. His quote was fair--I would say below market rate--and reasonable. After the repairs, he showed me exactly what was done under the hood and where the new part was placed. I've never met a more honest, knowledgeable, and trustworthy professional in the industry--I've been to many! This is now my new go-to auto shop. This place is top-tier, and I highly recommend giving them a call if you need auto service. You'll be a repeat customer!

    Auto Stop

    Auto Stop

    4.8
    (106 reviews)

    I brought my 23 Subaru Forester to these guys for rear brake job and oil change…read more A few days AFTER, no leaks from oil change, no smell of burnt oil no leaks on my driveway so that went well!! Brake job so far is doing well. No noise, no brake pedal vibrations. Parts were OEM pads and rotors. I brought it here because they had good pricing! And obviously quality work too! Dropped off my vehicle and work was done sooner than originally quoted which is a good thing! I paid for what was quoted with no hassles or any sales pitches which I appreciate! The gentleman who greeted me when I first came in right when they opened was pleasant and actually looked like he wanted to be there very easy to talk to and straight to the point. I know where to go now for other car related issues.

    On April 21, 2025, I took my car to Auto Stop because it was leaking oil. I had been using them for…read moreoil changes and had always been happy with that service, so I trusted them with this repair. They diagnosed the source of the oil leak, and because I have an extended warranty, I went through the warranty process and authorized the repair. Their labor rates exceeded what my warranty would cover, so I paid the difference out of pocket. Unfortunately, this is where my experience went downhill. After the repair, my car continued leaking oil for more than a year. I brought it back multiple times, and each visit resulted in another attempt to fix the problem, usually by adding more gaskets. It became clear that they were taking shortcuts rather than properly diagnosing and repairing the issue. At one point, I discovered they had even stuffed rags around the oil pan. After several unsuccessful repair attempts, Auto Stop finally admitted they could not fix the problem. To make matters worse, during the course of their repeated repair attempts, they damaged the upper oil pan. Their only recommendation at that point was to take the vehicle to the dealership. That's exactly what I had to do. The dealership corrected the original oil leak and repaired the additional damage caused during Auto Stop's failed repair attempts, leaving me to pay for work that could have been avoided. Based on my experience, I cannot recommend Auto Stop. What should have been a straightforward repair turned into more than a year of frustration, repeated trips back to the shop, additional damage to my vehicle, and significant extra expense.

    Elk Grove Brake & Suspension

    Elk Grove Brake & Suspension

    4.8
    (203 reviews)

    Walked in on a Tuesday and got my car's front struts replaced and an alignment done in 3 hours!…read moreThey were fast and helpful. I got picked up, but there is a park and a clean and welcoming animal shelter walking distance if you need to kill time!

    I was looking for a decent place to get my front brakes replaced. I called the Toyota dealer and it…read morewas $325 for generic parts while Toyota parts was $420. This was just for the pads no rotors. I got a hold of this place and they gave me a quote of $460 with new rotors installed too. The reviews on this place were really good on Yelp Plus I knew some of the people who reviewed them. So I tried them. I called the next day to see if they could fit me in and they said they could do it in a couple of hours. I was going to wait there since the wife was at work. I brought my car there and they looked over my car and ordered the parts. They would be there in 15 minutes. These guys seemed really knowledgeable and very friendly. He gave me $25 bucks off for paying in cash. Anything off is good. Just a note if you use a credit card the company charges 3% more so cash is much better. Their waiting room has lots of different seats to sit in and there were two really padded chairs so I was really comfortable sitting while they worked on my car. The really nice thing about them is the speed. my car was done in under one hour . that was amazing. They guarantee their work for one year. I love it. I will be coming back for my other cars if I need work done again. Top notch place SO far my brakes are smooth and quiet. I don't think they tested the brakes when they were do because later after driving a while there was smoke coming from the brakes. It happens if the film on the pads are still on there or you leave some grease from you hands heheh. Still working great and I could see that they turned the rotors by looking at them .

    Big O Tires

    Big O Tires

    3.2
    (324 reviews)

    This big o tires is dishonest, lacks integrity, and will try to scam you out of your money. No one…read moreshould be giving this big O tires location any money, but women especially. I took my car here yesterday for two new tires. In the past two months my car had already been to a tire shop and looked at by a family member, and also to the dealership to get a recalled piece replaced. So I already knew of any and all issues with my car due to the first tire shop visit and the Ford dealership visit. After getting my tires, the employees gave me a list of "issues" that needed to be addressed on my car. Stating that one of the issues was $1200 and needed to be taken care of immediately, but I had a grand total of $2,000 worth of issues. Again, they didn't know I had already sent my car to another tire shop and the Ford dealership within the last 2 months where no one ever stated these issues with my car but they had told me what did need to be done, and they were consistent with each other. Immediately when I got home from big o tires, I had my cousin who works at the tire shop I initially sent my car to to check my car for the issues big o said I had. He did not find any of them. The only reason I didn't keep my car at my cousins shop was because it was more expensive than big o, but at least they don't lack integrity and were honest about my issues. The big o tires employees were trying to get me, a girl who walked in by herself and knows little to anything about cars, out of $2,000 when nothing was wrong with my car. They lack integrity and shouldn't get another dime. I absolutely do not recommend. Update 2 months later: my car has been leaking ever since it was serviced here. My car had ZERO leakage prior to bringing it here. So disappointing

    Service staff Michael Delpino sold two sets of tires for my Prius and MDX. He's very knowledgeable…read moreand no hassles/sale. He showed me many options that fits my criteria and needs. Gave me peace of mind. Very friendly and efficient shop in/out.

    Firestone Complete Auto Care - autorepair - Updated July 2026

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