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    Firestone Complete Auto Care

    2.5 (132 reviews)
    Open 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    What's missing!!!
    Darwin H.

    I go to this place just to get a little assistance. I get that they're appointments first, but I don't get that you don't hold slots open for emergency tire repair. The get air is even a hassle! The guy inside (service writer) really acted as if he had already formed his opinion about me. I don't know what his opinion was, but he certainly made it clear he didn't want my business, so he won't get it. Now one of the mechanics/techs was pleasant and willing to help. I just thanked him and left. Won't get my green (black) dollars.

    no shoez!

    I came in about a week or two ago to get a set of new tires for my car. I got in at 7am on the dot, where I was helped by Chris, the store manager. I wanted a full set of 4 tires, but my car was slightly difficult because it has a staggered wheel formation. I let Chris know, that I did not want a different set of wheels for the rear, than that of the front. He agreed, so he searched for a quality set of tires that would match both the front and the rear. I ended up getting a set of Toyo tires. This firestone did not have the tires in stock, but he let me know he could have a vendor pick them up for us, and they would be able to put the tires on the same day. I got a call around 1130am as my tires had arrived, asking me to come in at 1230. My car was up on the lift and out of the shop by 2:30. I appreciate the time it took for Chris to setup my tires getting changed, being completely honest with me, and just overall having great customer service. Since I had come in about a month prior to me getting a new set of tires due to a blowout, I let Chris know that I had just bought a tire from them, so he ended up giving me one of the front tires for free, and replacing the previous tire I had bought, with the new tires that came in that morning. If you're looking for a firestone, that will take care of your car, look no further than this store right here. I have had many positive experiences with this location. As long as I live in Elk Grove, and my car needs maintenance, I will bring it here. I left the store, $1200 out of pocket, with a brand new set of tires, an oil change, and both cabin and air filters changed. Being completely honest, the main reason my tires were somewhat expensive was because of my choice of car. I brought my Toyota Camry here, a few years back, and left the store $700 out of pocket for a good set of tires. Not to mention the warranty on the tires, everyone always tells me to go to smaller shops, or hole in the wall mechanics, none of them that I have been to offer warranties like I've received from Firestone. Just again, want to give a shoutout to Chris, thank you for the help. He is a great store manager, the atmosphere he builds in his store is none to be ashamed of. TLDR; Come in to this firestone if you want to be taken care of. Chris, and the rest of his guys, have your back.

    Mia M.

    Was in last Sunday for an overdue oil change. Something was mentioned about my tires so I made an appointment to come back for a new set. Went home and did research. Also talked to a buddy of mine about my tires (also sent him photos.) He advised me to start saving up for new tires but I told him I already made an appointment. Was just getting a second opinion since I thought my tires still looked fine. Came in today (11/30) for my appointment. Chris was very helpful and knowledgeable and answered all my questions (Brian too.) I was in n out in about an hour. My previous set was from a competitors shop with the same brand as the stock tires. Will update in a few months in regards to the tires as these were a different brand than the ones normally on civics.

    Free air pressure check!
    Melissa T.

    I've been to this location multiple times over the years, but never for "complete auto care". For one service only, and it's FREE!!! On the outside of their multiple garages, they have a banner promoting "FREE AIR PRESSURE CHECK". One day, my tire pressure was low, saw their sign, had them check it, they filled it up to what it needed to be, and I was on my way! Quickest service ever! Since then, whenever my tire pressure is low or seems out of whack, I'm able to pull up to their garage (don't even have to get out), one of the employees will come out, ask what I need help with, fill up my air and I'm usually on my way within 5 minutes flat! So much better than having to stop at the gas station, hoping to be able to get parking by the air compressor, go inside, ask the attendant to turn on the air, getting your hands all black and greasy from the cord and tires, and hope that after multiple attempts you get the pressure correct. Do yourself a favor. If you need a tire pressure check or air in your tires, save yourself the hassle and time and stop by here for the free service. The staff is friendly, quick and will have you back on the road within minutes. Not to mention, they are right off the freeway.

    Trying to rip people off
    Christy B.

    I only came here for a tire change. Apparently my shocks and struts "APPEARS" to be leaking fluid. I called for several days for them to order these parts and show me how "bad" my struts were however, no one wanted to say anything besides "go to your dealership, we'll try to get an estimate" I already had several mechanics at other shops check my shocks and struts and they were perfectly fine. Again, I guess fraud and making misleading statements plus other violations is just the norm, didn't expect anything less. Do not come here unless you want unnecessary charges and some fraud on the side. BTW, my car that "appears" to have fucked up struts made it from California to Washington to Texas and back to California just fine.

    Waiting area portion
    Bonnie C.

    I needed tires I came in because they were having a great deal. Alignment was affordable. They helped I'm finding a tear in my belt. The waiting room chairs weren't bad. The people working when I came in were professional. I called first thing ing the morning, and they were able to complete my service same day within a few hours. I have no complaints. I appreciate the work that was done.

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    10 months ago

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    3 months ago

    Fast service, with excellent service!, was able to save time on the day, because of how fast the service was!

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    9 months ago

    Car was fixed but way overpriced for the service i had done. I was better off going to the dealership. IMO

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    11 years ago

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    7 years ago

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    6 years ago

    Over a 2hr wait just to put in new tires. I came in earlier than my scheduled appointment time for it. First and last time.

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    Page 1 of 4

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    General Manager (Pat) followed up with me and assured me that he would investigate and rectify the situation.

    Mentioned in 13 reviews

    Read more highlights

    We-Do-It Car Wash - Oil change for only $18 but you have to get your own oil and filter

    We-Do-It Car Wash

    (46 reviews)

    Really great spot to get your car detailed and an oil change all in one…read more My dad showed me this spot on a Saturday. Pretty busy but line moved quick. After about a 30 minute wait the worker here was under the hood of my truck working on an oil change. They don't go under the vehicles here but instead through the cap of the motor sucking out the oil with a machine. You bring your own oil and filter and they do the work here for $16. It came out a lot cheaper than other places and I don't have to worry about them stripping the oil pan screw. They were doing a great job detailing cars here and I asked how much my truck would be. $50. For the inside and out. I plan to go back and get a detail and oil change when I need one.

    Pricing has changed over the years but this is one of the only "hand wash" places left in south…read moresac. There are other hand washes in south sac but they pass them though a car wash so idk what they mean about that lol. They have specific open hours but I feel like that changes. There's been Saturdays I've came at 2pm and no one's here (they close 3pm Saturdays) so I've you're coming on a weekend come early. As far as pricing they used to have prices posted for cars and trucks but now they only do for sedans/cars. $17 for exterior. Very dirty extra $, Vacuum trunk extra $ Truck / SUV / VAN says check price but there is non listed . They do good hand washes. I normally run through quick quack on my daily and hand wash my Mustang but there are times I'm lazy and come here instead. They always do a good job and never miss a spot. For the price it isn't bad since it's the only hand wash. As previously said the hours are tricky sometimes. I've came time and they've been closed on their normal open times.

    Big O Tires - Proud to partner Salvation Army for our local toy drive.

    Big O Tires

    (320 reviews)

    Had a flat tire right before I had to get to my class. The owner Joshua made sure everything was…read moretaken care of, and also told me more about maintenance I might need in the future without pushing me to do it today. Being able to know give or take when repairs should be done helps out a lot!

    This big o tires is dishonest, lacks integrity, and will try to scam you out of your money. No one…read moreshould be giving this big O tires location any money, but women especially. I took my car here yesterday for two new tires. In the past two months my car had already been to a tire shop and looked at by a family member, and also to the dealership to get a recalled piece replaced. So I already knew of any and all issues with my car due to the first tire shop visit and the Ford dealership visit. After getting my tires, the employees gave me a list of "issues" that needed to be addressed on my car. Stating that one of the issues was $1200 and needed to be taken care of immediately, but I had a grand total of $2,000 worth of issues. Again, they didn't know I had already sent my car to another tire shop and the Ford dealership within the last 2 months where no one ever stated these issues with my car but they had told me what did need to be done, and they were consistent with each other. Immediately when I got home from big o tires, I had my cousin who works at the tire shop I initially sent my car to to check my car for the issues big o said I had. He did not find any of them. The only reason I didn't keep my car at my cousins shop was because it was more expensive than big o, but at least they don't lack integrity and were honest about my issues. The big o tires employees were trying to get me, a girl who walked in by herself and knows little to anything about cars, out of $2,000 when nothing was wrong with my car. They lack integrity and shouldn't get another dime. I absolutely do not recommend. Update 2 months later: my car has been leaking ever since it was serviced here. My car had ZERO leakage prior to bringing it here. So disappointing

    Firestone Complete Auto Care - autorepair - Updated May 2026

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