Shawn was very personable, timely and very reasonably priced! He came to my house and fixed both…read moresets of brakes. I highly recommend.

He did a very good job very quickly at a price that didn't make me scream ( replaced my A/C…read moreCompressor). The A/C is working just fine now. He also agreed to work on my wife's Fiat and this is a bit unuseual as very few mechanics in town will work on Foreign Cars. Most are way too expensive.

Ok so I brought my car to jiffy lube on Feb 26 2026, march 29th my car started to mess up. (I drive…read morea 2015 Audi q5) . Well I opened the hood to see if I can notice anything and my engine cover was NOT on my car. I contacted jiffy lube the 29th and they said they did the investigation and it shows the guy taking my engine cover off and not putting it back on. My car is misfiring and I can't drive it due to the misfire and it jerking when the rpm's go up. Jiffy lube said they ordered the engine cover on April 14th , and they would change my spark plugs. Well April 23rd I called for an update, well to come find out they were ordering the part that day and it should be here the by the 29th , It is now April 30th and they have yet to update me even after I have reached out!

Amanda was an awesome help!!! She's help me setup for future coupons. Quick service, very…read moreprofessional.

Fast service, courteous and professional staff. Tech showed me my dipstick after oil change. They…read morebalanced the air in my tires and topped fluids off. I received tips for next service without any pressure. This is my 2nd visit with a fairly new car and I will go back again!

Went to Valvoline on Wilma Rudolph for an oil change and was convinced to let them do a coolant…read moreflush. Within 48 hours, my radiator emptied completely. Never had an issue beforehand. I attempt to call the service location to find out their listed phone number is not working. I partner with their customer service department to establish a claim and attempt to have the vehicle towed back for them to look at. A few days go by, and I hear from one of their associates who seems really friendly and is going to help get my vehicle moved to the store for inspection. Day 1 - nothing... I was apparently supposed to text them my address which is also on the invoice for reference. Day 2 - tow truck will show up to get my vehicle since I provided my address - it does not show up. Day 3 - my car is finally moved to their store and all claims of wrong-doing or error are denied. It was just a bad break that my radiator was going to go according to them. Just the tip of the iceberg unfortunately... I reluctantly agree to have Valvoline replace the radiator which is covered under my vehicle warranty, and it gets completed within 48 hours. That was about 8 days ago, and now I can't get my vehicle back because they can't provide a valid repair invoice to the warranty company. I even had to conduct a three-way meeting with warranty company and Valvoline so that everyone can understand exactly what was needed. 6 more days have gone by that my car is being held hostage over an itemized invoice with a valid address. This started off as comical until it wasn't funny anymore. I attempted to have my warranty group contact them, and they had the same experience with the publicly posted phone number being inactive. I will ensure everyone I know in the city I've lived in my entire life knows about this experience. I'd say that you will never touch my vehicle again, but joke's on me, you won't give it back.

Oil change was requested, a tire rotation was recommended, was overdue for both, need an alignment…read moretoo. The gentleman did both, I waited in the lobby during the tire rotation, safety first. After the tire rotation, tire wear was addressed, tires were suggested. I need to drive slower, smh. Discount applied, must have been the veteran tags. New preferred shop, six miles from the house, not bad. Thank you to the crew, much appreciated .

With our 4Runner and Lexus vehicles, we do not live near this facility, but because of the…read moreprofessionalism, caring, understanding, familiar faces and a team whom we trust, we drive across town to have all of our vehicles serviced here. We were greeted by Brentley and met Conley, Assistant Manager, William, and then Manager, Jim. All took exceptionally great care of our vehicle today, and we will return again when services are needed. This team has it going on! Thanks, Brentley, for welcoming us in and thanking us as we departed. Not often do service individuals invite their customers to return; this team is outstanding. Kudos, Team!

I've been bringing my vehicles here for over 15 years. The staff is always friendly and helpful,…read moreand they work quickly and efficiently. They are sometimes busy but just as often there's not as much of a wait, or any wait at all but you can see from the street before you turn in how busy they are to know if you want to wait.

Mike the manager was great. Very professional. He explained everything to me. Our service tech…read moreDerren (or Daryl -- can't remember!) Was great as well. They explain and check everything the same way, every time...following a script and very professional. The bays / shop / waiting room were very clean which is very important to me. They communicate to each other regarding safety and got me in and out very quickly! Not sure why this place has a bad rep...I have been here a few times and wouldn't go anywhere else!

Awesome service. Honest people that actually do the oil change and inspection and don't give you a…read morelist of things that really don't need anything simply to up charge! I'll definitely be back!

The staff is always friendly and comfortable. I've never been charged for more than I should be…read more They don't treat me like I'm stupid and take care of everything my car needs.... Nothing more! These folks do not rip people off.

SIX. HOURS. SIX F-ING HOURS I had to wait for a freaking oil change and front tire change. The…read moresheer incompetence is staggering. Rather than trying to rack out cars as soon as possible, the Tire & Lube crew would rather stand around and BS. Never again; never again will I shop at this Wal-Mart for ANYTHING!!

We were driving home from Nashville with our 2 year old at 5 am on a Sunday after my grandfather's…read morefuneral. We ran over a screw causing us to get a flat tire. We showed up to the Clarksville Walmart with our tire at 7 am and they got us right in. We appreciated that they realized the urgency, as we had an 11 hour drive home. They had us out in 20 minutes.