I was pleasantly surprised that a lady mechanic was working and she was able to drive my manual car…read moreto get it state inspected! She was knowledgeable, very quick, and I was impressed by how hard she was working as the only mechanic on duty this afternoon when I was there. There was a small waiting room (with bathroom) I could wait in while the inspection took place. There's plenty of parking outside. It's on a corner of a busy intersection but not impossible to get out of if you turn right out of the parking lot! I love women supporting women, and I love it when we are outside the box (driving stick shift!!!)

I was called and seen the same day for all new tires. Tires are in stock and ready and staff is…read moreknowledgeable and friendly. I have always been happy here and will continue to send friends and family here as well. Safe tires are my priority with 5 kids in the car!! I won't go anywhere else.

I recently purchased a new set of snow tires from Dunn Tire in Mattydale for my wife's car. The…read morenext day one of the front tires went flat and was off the rim. I called them back and they really came through for us. My wife's safety is incredibly important to me, especially with our child in the car and another baby on the way. I was relieved when they were able to get us in within an hour and had a new tire installed quickly. Dante provided outstanding customer service throughout the whole process. It's reassuring to know that when something goes wrong, they stand behind their products and take care of their customers right away. Highly recommend this location for their quality service and quick response time!

I spent a good amount of time searching for a reputable tire company in the Syracuse area and due…read moreto the fact that I had used another Dunn Tire in the now closed Baldswinsville area I looked for another and found the one in Mattydale. I was very pleased with the prices and especially with the customer service. The staff was very helpful and kept me appraised of what was going on the what needed to be done on my car. I ended up with 2 new tires, a rear alignment and a new battery (mine was 5 years old.) I highly recommend this shop.

On a busy Saturday I went in to ask the Store Service Manager to get my car inspected. The store…read morewas slammed and I was heading out of town on Monday. However, John Burns was pleasant and accommodating as always and fit me into their already packed schedule. When we drove in my husband tried to convince me to go somewhere else but I refused, as I truly feel I can trust John and his service crew to be honest in their assessment of my vehicle. I would highly recommend this Midas Automotive Repair Shop. I have never come away disappointed.

Recently made an appointment to have my car winterized. Before my appointment, a couple of other…read moreconcerns arose that needed to be addressed for my peace of mind, but I wasn't sure if there was enough time allotted to check out these additional issues. As usual, Mike came through with no hesitation, checking out everything I had requested and reassured me that I was "good to go" although a repair might be needed within a couple of months or so. I am so thankful and grateful to Mike, Chad, and all of the excellent staff who are always efficient, pleasant, friendly, and cheerfully willing to go above and beyond. The world would be a better place if more businesses patterned their operations after this one on South Bay Road. Nothing is more important to success than honesty and trust. And BTW, their prices can't be beat either!

My family brought a 2016 Jeep summit to John's a few days ago. Needed a wheel alignment and new…read moretires put on. Immediately after getting it we could tell all tires were imbalanced and today my father, who doesn't have formal training in the mechanic field, had to personally rebalance EVERY tire and in the process found 2 broken off tires pressure sensors. This shop charges us $600 and didn't even do the job right. This is the first time we've brought a vehicle to get fixed by an auto mechanic shop and we will NEVER again bring a vehicle anywhere else. Your workers suck, and I will personally trash your auto mechanics shop whenever someone asks what good shops are around.

From the owner: John's Auto Care North is a full-service center providing routine maintenance and automotive repair…read moreservices to our local community of Syracuse, New York. At our facility, service is different than what you'll find with big brands. We custom-tailor suggestions based on how you drive, what you drive, and whether you lease or own your vehicle. There are no “one fit” solutions because you and your vehicle have a one-of-a-kind history. Our goal is to earn you as our customer time after time. We offer an array of service options like A/C services, tire services, electrical repairs, brake work, and more. Our experts can help you choose tires that best suit your needs from major brands like Continental, General, and Kumho. Call us today!

Very pleased with this location. The staff is always so accommodating, and their prices are great…read more I got 4 brand new tires and came back a few months later for a state inspection. They're awesome here. In & out fast

There is never anyone at the reception, you have to wait too long to be taken care of, basic…read moreservices take too long

Last week my family was headed on vacation and my car broke down exactly halfway through our 6 hour…read moredrive. Not being able to make it to our destination or home, I began calling every mechanic in the area explaining my emergency. Every single mechanic was either closed, or said they couldn't get me in for at least 3 days except for one...this Pep Boys. The service manager, Cody, and the rest of his team were beyond hospitable and really went out of their way to make sure that my car was repaired quickly and efficiently. They helped us out when nobody else in the area would and I cannot recommend their service enough. They truly saved the entire vacation. Thank you!

This location has consistently lied about their availability of services for more than a year now…read more They just turned away an easy service even though they had no customers in their parking lot or waiting room, claiming to be booked solid and unable to take a walk in. There was NO ONE THERE. This is after lying about access to state inspections on weekends and other more complex services being unavailable. They have lost a customer. DON'T WASTE YOUR TIME.

I got a new to me car 4 months ago and took it in for its 1st oil change. I had never been to Jiffy…read moreLube before and decided to try it as it was en route to the grocery store. Robert greeted me and took all my info. When I mentioned I wanted the cheapest oil change he explained why I couldn't do it in this new car. Apparently I needed to use synthetic or part synthetic which was more expensive than I was used to paying. After he explained everything that was going to be included, we found a coupon online and I was in. I opted to wait in the waiting room so they could do a free vacuum on my carpets. The waiting room was nice. Comfortable chairs, complimentary drinks, and tv. He told me it would take about 20 min but I'm pretty sure it was less than that. Although I had sticker shock at first, they told me I can come in anytime for free fluid top off and tire fills. Their customer service was great, I didn't have to wait long like other places, and the online coupons make the price pretty comparable.

Went to get an oil change and was told the wrong price, then they wouldn't give me the correct…read morecoupon discount. They were also supposed to wash the outside of my windows, they didn't. A sticker was not even put in my window for the mileage. I'm wondering if my oil even got changed! Terrible service. I won't EVER be back!! so sad, it used to be good

They are honest. They give you the honest price up front…read more This is unheard of in most car shops. 5 stars, I'll use them as long as I'm in the Syracuse area

Always done great work, timely and reasonable pricing! The work was completed properly. They…read moreusually can get my car serviced with in a few days of calling.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!