10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

Nick the assistant manager was great! He was nice and professional and made sure to check if I…read moreneeded an inspection at the proper time. I really appreciate it and would return! Also he checked my oil and said it was good to go.

I have used this Valvoline location routinely since moving to Alpharetta, but after this experience…read moreI won't be returning. During my recent oil change, the air-filter area was opened and inspected while I remained in the vehicle. When I started the car at the end of the service, while I was still in the bay, the check-engine light immediately came on. The light had not been on before the service. When the light remained on, we scanned the vehicle. It showed code P0113 for the intake-air-temperature sensor circuit. The diagnostic freeze-frame recorded the fault with the vehicle at 0 mph and only four seconds of engine run time. When we inspected the engine compartment, we found a broken electrical wire at the intake sensor connector adjacent to the air-filter area. I contacted the store, Customer Care and management and provided the information. Rather than taking responsibility or even offering a reasonable path toward resolving what is a relatively inexpensive wiring repair, the response has essentially been that it isn't their fault. I understand that businesses sometimes make mistakes. What is disappointing is how this was handled after the problem was reported. A long-term customer shouldn't have to fight this hard over damage discovered immediately after a service. I'm posting the photos and diagnostic information so other customers can make their own decision.

I have a hybrid Toyota Camry that I needed to get fixed urgently as the ABS warning lights were on…read more Christian Brothers handled my repairs quickly and gave very detailed explanation with images and videos in their report. James ( at the counter) was very nice and helpful. Great communication and fair pricing--very happy to get my car back so fast! Has they recommend!!

I went here for the first time for a simple maintenance oil / filter change. The staff was…read moreprofessional about scheduling me ASAP & they come off as very reliable and caring. Just walking into the waiting room says a lot about the environment you're entrusting your investment at ~ the room is homey with its furnishings & the staff even bakes chocolate chip cookies fresh to add a personal touch while you wait on your vehicle. My oil change took a little longer than expected, but Brandon ended up giving me a small discount for it out of courtesy. I know my car will be well taken care of here by that genuine gesture I wouldn't have gotten from anywhere else. I'll be back..!

Top-notch service and very educational! I've been taking my Jeep to Jiffy Lube for years, but the…read moreteam here actually discovered that the wrong oil had been put in it for years. I am so grateful they caught this and took the time to explain it to me. I also just love how thorough they are, from checking all the lights to the overall multi-point inspection. I will definitely patronize them again next time I'm in town. The service tech was friendly, thorough, and terrific. Highly recommend!

One of my kids needed an oil change on her vehicle. Express Oil Change was opened early which…read morereally helped with our schedule. The work was done as scheduled. In addition, the manager took extra time explaining a few things to the kiddo to help them feel more comfortable, which was appreciated.

I highly recommend Alex Auto. Honest and knowledgeable evaluation of my vehicle, very clean waiting…read moreroom, friendly and informative service.

I needed rear brake pads done on my BMW and called around to get quotes and this place with its…read moregreat reviews and low prices won the job. The actual experience matched the reviews. I was able to schedule online and bring it in a few days later. They were waiting for me and had the parts already ordered. The interior of the shop was clean and welcoming, with a work desk and fridge of complimentary drinks. There was also a couch and some regular chairs. The phone chargers were a nice touch as well. My car was ready a bit after they promised later in the day and I picked up with no issues. They are super friendly and you will get a great price.

SCAM ALERT! This 3rd rate shop is located in the old Campbell Tire location. Luis/Owner lacks…read moreintegrity and the little boy who runs the register is a disrespectful wannabe con-artist. I have used Canton Tire, Cherokee Tire, and Campbell Tire before they sold out to these thieves. I usually pay $10 - $20 for this service. They offered to spray paint the wheel so I gave them a can of matching spray paint. Imagine my surprise when the boy told me I owed $75!! The kid tried to justify the cost and I explained that I supplied the wheel, tire, valve stem, and paint which they offered to do. He had a horrible attitude and very little industry knowledge. I strongly urge you to take your business elsewhere. This place is a ripoff!

Went in the buy a tire as I was riding on a doughnut I just change about a mile down the road…read more Bought a used tire for $80. I'm about 4k miles away for changing out tires for run flats.went in and was told it would be about 45 minutes (I was like the 4th person waiting. They put the tire I bought on the back and moved my back tire in its place in the front. After I few days I noticed a different look and it was the inlets for the 2 tires were missing. Went upto the shop and he asked and looked around then said "someone must have stolen them from your house" . I then showed him a Pic of the flat before I changed it (showed my friend the flat so he would understand I would be running g late to pick him up). Even after seeing the Pic he got flabbergasted and said " the pics are old" they were time stamped 30 minutes before I arrived at his shop and right in their parking spot before I left his shop. They misplaced it and would admit it.my bank reversed the card for me. I won't go there again.

We had to stop for an unexpected oil change on our road trip home and I'm so glad we found this…read moreplace. Chris made the experience enjoyable and kept us laughing the whole time. It was just another story to add to the great memories we made on this trip. Shoutout to the team at Take 5 for getting us back on the road quickly.

Excellent service from Jamari and Chris H. I have never been to Take 5 before, but it was such a…read morepleasant experience to just be able to wait in my car while everything got taken care of. Both gentlemen exhibited excellent communication with me, with each other, with other staff members, and with other customers. I appreciate this as I had a dealership leave my oil cap off on a previous car before which led to smoking under the hood. The likelihood of this happening here is very low as everyone talks thru each step here if they complete part of a task in someone else's assignment. I have never seen old oil extracted before. It was interesting to watch. That part does in fact take ten minutes. The whole process for taking out the old oil, putting in new oil, and replacing two air filters I needed done took just under an hour as they were in fact short staffed. That is much better than any Pep Boys or dealership I have been to as both are usually slammed and you can expect several hours wait or two on a good day. I would prefer quality service over a rushed job any day, so this was fine by me. They even give you a nice cold water while you wait in your car. The gentlemen were so nice and very helpful, even answering questions I had about unrelated car issues with ease. And the advice worked too, so I appreciate that! Nobody tried to upcharge or upsell anything. Everybody was respectful and professional yet warm. I had a great experience. I would definitely return here for my next oil change and other services that they can handle. Thank you, Take 5! P.S. make sure you call or check online for cost saving coupons.

The staff at Honest-1 Auto Care are professional and helpful. This was the second time they have…read moreassisted me with auto repair services. Each time they did a quality job with a quick turnaround time. I would definitely recommend. Thank you!

My experience with Honest-1 (Brandon T.)Auto Care was great. As a transplant from Michigan, after…read more6yrs I've finally found a repair shop I can trust here in Georgia.

We had a really positive experience here recently. I have an older car that broke down and we were…read moreable to have a very honest conversation with the manager (Josh or Tony?) regarding the diagnostics and he guided us on which repairs were critical vs not worth it. I feel like other shops may have tried to up sell us but they did not. We will definitely be back!

This is my go to recommendation for auto repair. Not my first visit, but I took my son's car in to…read moreget the AC checked. It's super hot so we all know that's a necessity. It was easy to schedule online, this is super small in detail, but I scheduled online the weekend and included a note that if possible I needed a ride to work. On a Monday morning when the owners came in one of them greeted me and said I saw you needed a ride we will get you taken care of as soon as possible. They are always up fort on the scope of work, preform a detailed inspection and only point out items that Ned attention. They are professional and the level of detail is amazing. This is my go to recommendation in the Alpharetta/ Milton area to trust my car to.

I really appreciate the team here. Always professional and do the job right. I have had some auto…read morework done but usually oil changes. Super easy and fast service. I don't ever get pushed to add services which I appreciate as well. They offer a military discount so be sure to ask!

Presented $20 off coupon. But found that they applied $15 off. I showed the coupon before start. I…read morewas told that the coupon will be applied afterward. Now I know why they said that. Left the site and realized. Make sure you check before you pay.