I had been a loyal customer for 11 years. Until recently, they provided consistently…read moreabove-and-beyond excellent service and always gave fair and honest accessments for all my car repairs needed on a mini cooper and mini countryman. When the countryman died of engine failure at over 110k miles, in June I purchased another older mini cooper. This is when our relationship changed. It was burning oil at an alarming rate, smoke was coming out of the exhaust, almost always after idling for a lengthy time and sometimes upon starting the car. I had it accessed by Murrysville Auto and a part replaced with the stipulation being that might and might not resolve the issue pointing to possible engine issues. Fair enough. I was glad to have honest information to make the decision. When it still exhibited smoke from the exhaust, I immediately made another appointment to have it reaccessed. This time, instead of Cody (owner) who always had relayed the information to me in the past, his mother, Jerrie (President) gave me info stating no further repairs were needed or recommended, that it was burning oil and the solution offered was for me to simply check the oil EVERY DAY. At this point, I questioned outloud to Jerrie in person if they were trying to tell me they didn't want my business any longer. She assured me that was not the case. We then talked and, with Cody in the conversation, as well, a rebuilt engine was found with a cost of installation being 15k. I agreed, thinking a total engine replacement would fix the issues. Before I could pay, I needed to transfer funds for next business day. In the meantime, a new light came on -- the engine reduced power light. This was a new symptom and my research showed it might mean more than an engine alone. I could not, with this new info, afford to pay 15k and not have a total solution so canceled the order for the engine. Now, Murrysville Auto lets me know the seller of the engine was charging a restock fee of 1600. This restock fee was not divulged to me on my paperwork which is unlawful and non-binding in PA. To just be done with the transaction and move on, I agreed to pay 1600. But then, Cody tells me it is actually more than 1600. I stand by the 1600 relayed to me and pay that. Soooo, bottom line I stand by my intuition that Murrysville Auto wanted to sever business relations with me, though I had been a long-time loyal customer and always paid my repairs in full, on the spot, with no questions on pricing or suggested repairs until this car purchased in June, less than 3 months and less than 1500 miles ago. By having Jerrie and not Cody give me the latest non-repair advice of simply checking oil EVERY.SINGLE.DAY which is ludicrous to charging and not divulging a restock fee (first, I would never back out of a contract except I had new vital info), it seems obvious that I will not be continuing my service with them for this car or any other. I have no idea what changed to come to their final ways of doing business, but it is what it is. They are not the same trusted business that I came to trust and rely on all these years.

I first brought my car to Murrysville Auto Clinic (MAC) so long ago that I honestly can't remember…read morethe exact year--it's been at least 15 years. What I do remember, however, is that from that very first experience onward, they have always treated me with honesty, respect, and fairness. That kind of consistency is rare, and it's the reason I've remained a loyal customer ever since. Over the years, I've recommended MAC to colleagues, friends, and even my own family members, including my father. A couple of them mentioned that they thought MAC might be "a bit too pricey," but I've always felt that was an unfair assessment. In my experience, their pricing is not only reasonable but also reflects the quality of their work and the integrity of their service. When you're dealing with something as important as your vehicle, "cheap" is not the standard you should be aiming for--fairness and trustworthiness are. And that's exactly what MAC delivers. One of the things that sets MAC apart is how often they've gone above and beyond for me. On several occasions, they've helped me out without hesitation and without expecting anything in return. That kind of generosity and customer-first attitude is almost unheard of in the auto repair industry. To me, that's worth far more than saving a few dollars at a shop that might cut corners or treat customers like transactions instead of people. My car is now 22 years old and has plenty of miles on it, yet it still runs like new. That's not luck--it's the direct result of the care and expertise of the team at MAC. They've kept my vehicle reliable and safe far beyond what most people would expect from a car of its age. That kind of outcome doesn't happen without skilled, dedicated mechanics who take pride in their work. What I value most about MAC is that they've earned my trust. In an industry where it's notoriously difficult to find honest and competent mechanics, I know I can rely on them to give me straightforward advice, do the job right, and treat me fairly every single time. Their loyalty to their customers is unwavering, and that's why my loyalty to them has never wavered either. In short, MAC is more than just an auto repair shop--they're a team of professionals who genuinely care about their customers and their community. They've earned my respect, my gratitude, and my continued business. I wouldn't hesitate to recommend them to anyone who values honesty, fairness, and quality in auto care.

Let me start this review by !@&# these guys…read more On Friday, I stopped by to have my car inspected. After pacing between my car and the inspector (who was busy chain smoking), I was told by the human iteration of a greenbean that the inspector was leaving in two hours and didn't have time to inspect my car. The overwhelming masses waiting for an inspection (there was NO ONE there, for an oil change or otherwise) - were obviously taking up too much of his valuable Marlboro Man time. The reason I was given for the inspector's inability to inspect was he, the chain smoking Jiffy Lube State Inspector, did not feel he could complete any repairs in the two hours he had before peacing out for the day. Uh... what? I concede, I, a lowly teacher, do not know the in's and out's of inspecting cars - especially those that have recently been tuned-up and given a clean bill of car health, but sure. I'll stay in my lane. I was told by Mr. Greenbean that if I came back at 8am on Saturday, I would be the first in line and the Marlboro Man would inspect my car. Great. Fast forward to 7:55am on Saturday: I am greeted by a different employee who asks what I want. I explain I'm here at 7:55am on Saturday AM per the instructions of his Greenbean co-worker and salty state inspector. I was assured I would be *first* in line for an inspection. This new employee informs me with a chuckle that "ha ha, the inspector doesn't work on Saturdays! Who told you to come in on the weekend, they should have known better." That mother**+*** Greenbean. I now know why this place has terrible customer reviews. Zero stars.

Super friendly professional quick oil change! Smaller seating area but it was clean and welcoming.read more

Went in for an inspection fully prepared for the usual hassle, and somehow I was in and out before…read moreI even got comfortable. I didn't even finish settling in. The staff was friendly, efficient, and clearly knew what they were doing .. which feels rare enough to mention. The whole process was done before I even had time to complain about it. The price was fair, the service was great, and the experience was honestly too calm for anything involving a car. If you value your time, your sanity, and not being trapped in a waiting room, this place is it and more. My car left feeling refreshed. I left feeling confused. But in a good way.

went in for service and they sent my car out with wrong parts! Had corrected car is perfect now!…read moreBEWARE!

I go here for all my tire work - best prices on new tires and always quality service (on installs…read moreor repairs). The wait can sometimes be long, but these guys are good and offer great prices.

AAA towed me to NTB on Wednesday and they didn't have the Cooper tire they said they did. Told me I…read morecould have it by Friday so I drove my wife's car the rest of the week. On Saturday NTB still didn't have the tire, which would have cost me $239 tire + $25 mount/rotate. I called 5 Star Tire Saturday morning. They told me they have the tire and could have it installed with the hour. I was only charged $195 with no mounting or disposal fee. Next time I'll head to 5 Star Tire. for 5 Star service. Thank you!

I never thought I would say this about a car repair shop but this location is amazing. Good people,…read moregreat customer service, and absolutely reasonable prices.

They kept my car for state inspection all day and told me over phone that my car is being…read moreinspected. When I went to pick it up, guy said nothing was done you can reschedule it for next week. What a waste of time. Don't lie to your customers please.

heard some new rattling intermittently while accelerating. New the area, saw some reassuring yelp…read morereviews so called T J's.. Junior initially talked me through the issue on the phone as I was supposed to drive out of town the next day just to make sure it wasn't emergent. I didn't end up driving this car but brought it in to them first thing in the morning for a look after I got back. Turns out they just need to pop the splash shield back up. They called about 3 hours later and let me know it was done. When they realized this was the only issue, they decided not to charge me. I really appreciate their transparency and good will. Will definitely use them for future car needs because of their honest service. Advise calling in advance for an appointment.

A shop that's my home away from home. After moving out here, it was hard to find a shop I trusted…read more TJ and Andrea are always honest with what my car needs and charge accordingly. I have never been unhappy with my service here! Thanks TJ's for always having my little old car in great hands!

Friendly and honest work ! I can come here for a simple oil Change or a major repair and always…read morefeel like I get my money's worth and in a timely fashion.

Go to another Garage. Horrible place. I took my car there and they tried to hit me over the head,…read moreovercharged me like you cant believe.

Service was excellent and done in a timely manner with fair pricing!…read moreWhat more could you want.

Took car in for inspection. Suggested some things that could be done...no pressure. Efficient…read more Polite and respectable.