I came to Discount Tire for what should have been the simplest thing -- two tires replaced…read more Instead, it turned into an absolute disaster from start to finish. The associate first told me the two tires were $300 and charged me. Then he suggested replacing all four, but I told him no because the tires in the front were smaller than the tires in the back. So he told me that to "make it right," the two in the front should match the two in the back -- adding another $200 and bringing the total to about $500. I agreed and paid in full. Before anything was done, I asked a very basic question: Will one lug nut unlock both tires? The associate confidently told me yes. Over 30 minutes later, the mechanic finally came out and said the exact opposite -- that the lug nut wouldn't unlock the tire, that removing it could damage and strip the bolt, and that Discount Tire wouldn't be responsible if that happened. Obviously, I told them not to continue. Then the associate came back out and completely contradicted the mechanic, suddenly saying they could remove the tire and replace the lug nuts and everything would be fine. At this point, not only had I paid $500, but now I was being told two totally different stories about whether the job could even be done safely. When I asked for a refund, things only got worse: * I stood there for over 15 minutes being ignored by the team -- zero acknowledgment, zero urgency * Then I was told the refund could only be done by check and I needed to provide my address * After even more wasted time, they suddenly could refund to my card after all * The receipt I was finally handed didn't even match the situation -- it listed a rotation and rebalance, not the refund for the service they failed to perform In the end, I left with: * No tires installed * No real explanation * A wasted afternoon * And a receipt that doesn't reflect what actually happened This was an unbelievably unprofessional experience from start to finish. No communication, mixed information, no consistency between staff, no accountability, and zero respect for the customer's time or money. I walked in ready to pay and get the job done -- and instead I got confusion, delays, and complete incompetence.Discount Tire needs to seriously evaluate the way this location communicates both internally and with customers. No one should ever have to deal with this for something as simple as replacing tires.

Been two weeks. The reply email from Discount Tire is written by a bot, so there is virtually no…read morechance of an actual follow up call. I AM NEVER GOING BACK TO DISCOUNT TIRE. Purchasing my future tires at TireRack.com where they have NEVER screwed up any of my orders.

Replaced 4 tires on my 2018 Chevy Equinox. Price was a great value. Tod was a great…read morerepresentative of the company. Tires were installed immediately will no delays. Highly recommend them to anyone. Mike

This shop will rip you off so be sure to tell them exactly what you want and instruct them to do…read morenothing more without first contacting you and getting your permission. Be very clear with them and don't let them scam you into doing more than you need. When you pick up your vehicle be very careful and read the entire bill. I took my truck in for an inspection and one of their mechanics called to tell me that my truck had passed without any problems. Then he said that my front brake pads may not make it to the next inspection. He could replace them for me and quoted me a price. When I went to pick up my truck I was given a bill for over $3000 for putting front brake pads on. When I asked about the bill the guys at the front counter said they didn't know anything about the work performed or the bill. They said that if I wanted my truck I must pay the bill or leave. What a ripoff garage this place is. Stay far away from J&T Tire.

We needed to get new front tires before our trip home from Pittsburgh. We stopped in and they were…read moreable to take us immediately. We had a wait of about 20 minutes and the car was done! Very friendly staff and thrilled they had the correct size tires for my Subaru and they were able to mount them immediately. Very comfortable and quiet, dog friendly waiting room. Abner the Pekingese Therapy Dog took a brief nap. Thank you for not having the TV on and tuned to mindless drivel!

I got a flat tire nearby and arrived about five minutes before they opened. They opened right on…read moretime and were very nice and helpful. I really needed a tire replaced, and they recommended several good options. I also got the alignment done, something I had been needing for a while. The waiting room was clean and spacious, with a bathroom, chargers, and plenty of seating. The wait wasn't too long, especially considering all the work they did. Their price was reasonable. I definitely recommend this place if you need anything tire-related!

I've gone Flynn's for new tires a few times and have always received excellent service and…read morereasonable prices. Technicians begin work almost immediately and I've never had a complaint or need to return to have an issue corrected. Selection and prices seem better than comparable businesses. I highly recommend.

Great Tire & Automotive service outlet. Professional, fair…read moreprices & always stand behind their work. We have been coming here for years. They frequently have gone above and beyond my expectations.

Trent and team did a great job helping me with my tire. The tire seemed to keep losing air. They…read morewere able to troubleshoot it and fix it quickly. I would definitely go there again.

Trent was extremely helpful and thoughtful. Great customer service & efficient service! Thanks agreeread more

Mike is the best. I've known this for a long time, but I was recently reminded of it when I went to…read moreNorth Hills Toyota because the tire indicator light was on. They found a spike in the (nearly brand-new) tire and quoted me $150 for a new tire. I asked if they could patch it. They said size and placement of the spike made them unable to. I had them put the tire back on as-is, and took it to Mike. It was 15 minutes to close, and he still happily took a look at the tire. There was a spike, but his technicians said not only could they patch it, it was a standard, easy patch. I walked out 25 minutes later (his staff happily working past closing time) having only paid $10 for the patch. Every encounter I've had with Kress Tire has been pleasant, quick, and cheaper than elsewhere, with superior service. I heartily recommend them. Edited 10/2015 - Over a year later, and that same tire is still rolling. So glad I didn't get suckered into buying a brand new tire from North Hills Toyota.

Great owner and excellent staff!! Have been going here for years Mike is great guy very fair!!read more

As a woman who puts loads of miles on her car, finding a shop that's fair and unpatronizing is…read moretough. It's MY CAR. A lot of mechanics forget this and would rather me pay the "genius mechanic cranky tax", bill me, and call it a day. No bueno. I came for an oil change and left both times in a GOOD MOOD (who can say that?!) - timely, friendly, knowledgeable, NO BULL$H*T (or cranky tax for competitive prices.) I also had a reoccurring noise and the manager (Jason?) took a shot at it - he won when everyone else failed and wouldn't give me the time of day! I called and told him he fixed it - he said dryly, "Wow. I never get calls when I fixed something." I'll be back.

I have been coming here since I moved to the north hills 11 years ago. Jason the manager is so…read moreknowledgeable, nice and won't bs you. Great place to not only get tires but to get oil changes and repairs too!

We took our car in for inspection. They told my husband that the rear brake caliper was seized and…read morethey recommended a new caliper. The brakes were working just fine for us so we declined the service. We took the rear tire off and discovered that the issue wasn't the entire caliper, it was the E-Brake cable bracket. A little PB blaster and WD-40 fixed it right up. They wanted to charge us $600+ for something that was fixed for $8. Overall, they LOOK for something to charge you for in order to pass inspection. Only go here if you want to be scammed. Edit in response to business response: The brake cable connects to a bracket on the outside of the caliper (picture included). This bracket is attached to a physical cable in order separate this actuation method from the brake pedal which works via hydraulic actuation. When we received the vehicle, the brake cable was unattached so I think that's what you mean by "much better condition". The bracket was also stuck in the open position. Therefore it was not engaging the caliper in order to compress the brake pads against the rotor. This was verified by viewing the caliper actuation when the brake pedal was pressed. So I disagree strongly that it was stuck in the on position for the entirety of the inspection. In fact, in the pictures sent to me, you can clearly see it's in the open position. It was obvious to me that the caliper was in working order and the problem lie elsewhere. The jiggling handle went away after I re-attached the brake cable. So I guess I should thank you for diagnosing it, but not for trying to sell me a replacement when all it needed was a repair. I agree it wouldn't and shouldn't pass inspection before some penetrating oil was sprayed on the bracket. I'd also like to add that the person who explained the problem to me barely knew anything about the issue when questioned on specifics. All I got was "it's seized". This was another indicator that there was a severe gap in knowledge for some of your technicians and I needed to scrutinize the result. I am a car enthusiast, engineer, and have rebuilt the front end on my Cooper. I know what I'm talking about.

The team at Glenshaw Auto Service at at the top of their game. I just started taking my vehicle…read morethere during the Pandemic and have not regretted my decision. They always are thorough and fair. Work is explained and approved before they begin so there is never a "surprise" charge at the end of the day. From oil changes and inspections to more complex problems, Glenshaw Auto has earned my business for all my automotive service needs.

Tony and Jason were so helpful and friendly - they did a great job of helping explain and show what…read morewas repaired and fixed our truck right up. Affordable and friendly service. We will definitely be taking our vehicles back to Tony for assistance with tire help, etc. Thanks Tony!

We've taken our cars to Tony for years. Tony and Jason do great work. Tony will give you an honest…read moreappraisal of a car's problems. He once suggested we trade a car instead of doing the expensive repairs it needed. When we were in the market for a used car, we took the car to Tony to go over before considering whether we'd buy it. Highly recommend Tony's Auto Service for their good work and great integrity.

I came here for an oil change and tire rotation. Brad at the front desk was very friendly and…read morehonored the $25 coupon I had found online. I was in the waiting area for about an hour (I was a walk-in) and they had a TV hooked up to a Roku for entertainment. Unfortunately the tire tech left grease stains on the steering wheel, driver's seat, and interior driver's door, presumably when he drove my car in and out of the service bay. Despite this I will probably continue to visit this location because I they offer 50% off oil changes for healthcare workers on Wednesdays. UPDATE: I am updating my review to two stars. The tire technician did not use a torque wrench, so when I later went to a mechanic for maintenance, the mechanic had to use eight feet of pipe to remove the lug nuts. This (unsurprisingly) destroyed the lug nuts and I had to front the replacement cost. Brad keeps two stars because he refunded me for the services I received at this locations. I will also be contacting pep boys in an effort to be reimbursed for the cost of the new lug nuts.

Not worth any star. When you see this place keep driving. Dishonest and right hand won't know what…read moreleft is doing. I am not sure why or how are they in business.