Ordered through Uber eats. Just as we're waiting for our food toarrive we get a call from driver that they're out of meatballs & they are making us a new sandwich didn't know what kind received two very wet sandwiches neither of which we could eat. Tossed them. They were so moist Grub Hub wouldn't give us any money back. read more

We work at the hospital down the street and order here frequently in the past. We had an occasion today and ordered the sub box that we have ordered there before. When we arrived to pick up our order that was put in absolutely correct by me, they hadn't bothered to make our order. I was informed that "we should have called and told them" that we had ordered, in addition to ordering online and paying online and getting a receipt online. Well, I can relieve the Firehouse location on Kennedy Lane of EVER having to worry about an order from us EVER again. Business lost--congratulations! read more

New to firehouse sub. Ordered a Philly cheese steak. Never had one with mayo on it it and very little steak. Not for me. And also a pickle that I never got. read more

Spent $200 here, they messed up one sandwich order and were going to make us wait for 10 orders to get our ONE sandwich. Boo! One the good side the person making sandwiches deserves a $20 tip because he was the only person really working hard. Not returning here. Clean bathroom, clean dining area. ‍ read more

Best Firehouse we've been to, and we've been to a LOT of them. Friendly staff and the food was ready fast. Fresh and great food is standard for Firehouse, but friendly staff and speed vary by location. The Texarkana location is great! read more

I love their Philly cheesesteak sandwich and their drink machine and their cookies and the service is very good

We've eaten and several "fast food sub" places - Firehouse Subs is hands down the best. Love their NY Steamer!

Standard Firehouse Subs experience. You're greeted when you walk in the door, and thanked when you leave. There are great sandwich options to choose from and everything comes out hot and fast. Definitely check this out place out! read more

*TO THE MANAGERS OF FIREHOUSE- it's Friday July 21st around 8 pm I just left your establishment and the blonde girly taking orders behind the register needs to get it together. I ordered a turkey bacon ranch sandwich, with Provolone instead of cheddar, and asked for the ranch to be on the side (bc I have a long ride home and sandwich is always soggy by the time I get to eat it if I don't do this). I waited not too long for my sandwich I'd say about 10 minutes tops, and while I'm waiting the other two girls making sandwiches were busting their tails while blonde girl at the register stood there doing nothing for the entirety of my time spent there. They call my name and I notice there's no side of ranch in the bag and when I asked about it the lady looked at me surprised and said that she did in fact put ranch on the sandwich bc she wasnt told to put it on the side. No one offered to make me a new one and I didn't feel like making a fuss so I just took my sandwich home. However when I open it up at home there is bright yellow cheddar cheese all melted on the meat and no provolone whatsoever so I'm guessing the blonde girl that took my order did not listen to me at all. (Which one of the other girls did tell her she needs to pay attention once they realized they messed up back at the store), but the girl that took my order also seemed to hate her job. Not a smile or thank you or anytbing you expect from a customer service worker. All this being said, I am a waitress so I do hold restaurant workers to a higher standard bc I expect good service like I provide all day every day no matter what I've got going on at home. And I will say other than my experience this time, this place usually does a really good job! read more

Well staffed, clean restrooms. Sandwiches were not up to par. Asked for to go because we were traveling and they handed to us to dine in. I asked for a little mayo and ranch, they put way too much for a child. Bread was fresh and a nice selection of drinks and chips. Stage was friendly too. Too pricey for what we ordered. read more

Great customer service! We had a breakdown on the highway and stopped in here to grab a quick bite after our troubled evening. They overheard our story and took care of our meal. Good people!! Thank you firehouse. read more

Love the food but they ran out of my favorite hot sauce and have yet to replace it. Staff is friendly and I have never ordered anything that I didn't absolutely love. Just wish they had a drive through sometimes. read more

This place is awesome! The employees treat you with respect and move quickly to get your order out. Food is amazing love the combination of meat and cheeses, make the sandwich mouthwatering. Definitely coming back and buying another sandwich! read more

Firehouse subs is a very family friendly with a comfortable feel. I would recommend eating here. They toast the bread so you get your sandwich warm. very good location anyone can get to it. read more

We loved Firehouse Subs, food was fast and tasty. Service was great and very friendly. We will definitely be back! My children loved their kids meals and the fireman atmosphere. read more

Awesome service! Delicious subs!!! We love coming here. Great experience wether your dining in or calling ahead for take out.