Firehouse Subs was doing a fun promo of a free medium Steak & Cheese melt for people with the name Michael or variations of the name! The steak & cheese melt is buttery and soft and loaded with meat and peppers! Very filling and satisfying Special shout out to Marcos, he was friendly, fast and seemed like he truly loved his job! Also every purchase supports first responders! read more

Firehouse Subs - Medium Steak & Cheese Melt - Sandwiches Near Me - San Diego, California

Rude, snotty girl refused to help anyone that didn't use the kiosk. Many people just left. We will never return. read more

This Firehouse Subs is great location. I went here for lunch with friends on a Sunday. They weren't busy. The food was good and our orders were accurate. The tables were clean. I've been here a few times in the past with good experiences as well. If you're craving a sandwich, swing by this Firehouse. read more

Firehouse Subs - Firehouse Hero - Sandwiches Near Me - San Diego, California

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Always enjoy my subs I get here. Love that they give you pickles with your subs. Good selection of veggies and meats to put in subs. As with most of my sandwich reviews, minus one star because I think sandwiches are just way too overpriced these days. Staff is typically friendly. Ordering ahead doesn't always mean you will get your food prepared and ready by pick up time here too. Parking lot can get a little congested on when you go. Love the app to get rewards. read more

Firehouse Subs - Sandwiches Near Me - San Diego, California

Worst fast food business the way they have no cust service skills they do not answer the phone or respond to feedback on the web. Their Phone no one answers at the restaurant even though there are 4-5 people are behind the counter chatting away. 1. I ordered a sandwich said NO ONIONS twice highly allergic it took 2. GOT HOME had to toss it had onions no one answers the phone. The answering machine says dial a 1 to place live yet no one answers 2. The 888# cust service not working 3. Robot feedback says contact franchisee 4. 2 weeks later no call back no one answers the phone still I left a few messages in case not heard by the owners the place is never that busy I'm always the only customer unsure why you can't speak to someone? Ike's, Jimmy John's, Jersey Mikes and many choices there no reason to go to this location. The Miramesa owner knows how to run a business they answer every time. read more

Firehouse Subs - Showing amount isn't adding up - Sandwiches Near Me - San Diego, California

In a strip mall with lots of eateries, Firehouse Subs stands out with delicious sandwiches to satisfy your appetite. The staff are very grand will show great patience when you need extra time to select from the many options available. Lots of seating inside and outside, with tables kept clean. Special promo where they sell their empty used pickle buckets with a donation to support first responders. Awesome!!! read more

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The service is always great and the food is always fresh and good.The place is very clean as well.

The Good. The taste of the sandwiches was great. The service on the other hand wasn't the best. I walk in and both guys behind the counter look at me and. Continue making sandwiches. So I stand at the counter and wait to be helped. Then a customer waiting for his food. Tells me. They only take orders through the kiosk . Thanks guys for letting me know. read more

I came here the other day to redeem a T-Mobile Tuesday BOGO for a hook & ladder 8in. sandwich. I ordered online to skip the line and wait. Everything was made to my request and the sandwich itself tasted great when eating it warm. Decent amount of parking for a shared lot. I can't say I'd come back though without a discount coupon since it is a bit pricey for a sandwich in my opinion. Staff member assisting with mobile/online orders was friendly. read more

Firehouse Subs - Hook & ladder - Sandwiches Near Me - San Diego, California

Even if you're in the store alone after coming to pick up your phone order, the manager is more concerned with process than service. I had to watch them make 15 sandwiches for people who weren't there before mine. P read more

Furious is not even how to explain what I feel right now. I placed my online order at 10:53 for pick up at 11:35. I only get a 30 min lunch time to come pick it up and get back to work. I get there the employee looks at me like what!!! I tell her my order should be ready. She tells me she didn't get it then proceeds to do my sandwich. I tell her how are you making it if you didn't get it. She tells me she just saw the receipt. I waited and now 11:47 my order got made. What is the whole point of ordering ahead. Im not coming back its sad the sandwiches are fantastic, but the service NO THANK YOU. read more

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I proudly have well over 500 restaurant reviews, and not a one of them is fast food. Why waste my time reviewing Fast Food? Fast Food, put simply, is utter Shit. And does not deserve either my time or review. Shame on me if I don't like the 7/11 Pizza or Hot Dog. No different then the clown in my opinion. Only idiots review fast food. Period. Expecting the best from those that can not perform is unfair. Except when you come across this particular FIREHOUSE truly a class of its own. To me, this is exquisite gourmet cuisine from the bread to the service and everything that goes in between. I apologize for not knowing the manager's name, but he's on the ball and runs this establishment to perfection. Easy on the wallet (Of course/fast food) terrific parking, very clean, and the staff are attentive, friendly, and efficient. I consider this a regular sit-down kind of restaurant. Quality meats make all the difference. Veggies too. read more

I have never been here before, but the service is EXCELLENT. I had tons of questions but Mario and Jame answered all of them. They gave me recommendations, told me how they like their sandwiches and they were right on. The sandwhich was perfect. I will come here again very soon, it might be my new favorite sub chain. read more

This is my 2nd time here. I was greeted by everyone! I went for lunch, it was very busy but everyone works quickly and efficiently. My son got the club sandwich and veggie sandwiches for myself. This sandwich was delicious!!! I would def order this again! They have many varieties. I recommend everyone to try this place. You won't regret it. read more

Firehouse Subs - Dining with my boys - Sandwiches Near Me - San Diego, California

Very much enjoyed FS! First time there. I will say the Philly was delish! My son had turkey & provalone. He killed it! Philly was flavorful and stayed warm in their biodegradable containers all the way home. I need to try a cold one next as well as chili! They had a Coke self service machine so any and all variety of Coke products were available! Mine is Dr. Pepper; who's isn't really a Coke product! I will come back for sure! read more

Firehouse Subs - First time!! - Sandwiches Near Me - San Diego, California

I like the hot sandwiches here. My favorite is the Jamaican jerk turkey, I like that hint of sweetness. If you're don't feel like a sandwich, have a soup, salad, or chili :) The staff is friendly, although the service was a bit slow. read more

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First time at this location & had a great experience here! Interior was clean, quick service, & fresh sandwiches! Ronisha, the franchise owner, was so welcoming, shared recommendations, & even gave us 2 choco chip cookies! Their menu is vast and there's something for everyone. We ended up going with the Italian sub w/ garlic bread which tasted very fresh & they do not skimp w the sauces! I felt like the bread was a bit too thick in proportion to fillings, but that's my own preference. My bf didn't seem to mind that. Worth coming to this location for friendly service alone! read more

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This is my 2nd time here. Parking lot is quite small and crowded but I lucked out with a spot right in front. When I walked in, I was greeted by everyone! The restaurant is small, but everyone works quickly and efficiently. I got the T-mobile Tuesday BOGO deal! This sandwich was delicious!!! I got wheat bread with garlic butter and added bacon, such a good call with the bacon. I would def order this again! read more

Firehouse Subs - Hook & Ladder - Sandwiches Near Me - San Diego, California

I came during the weekend for the first time and lines were to the door. We ordered two subs and they were both delicious. The subs were filled with meats and veggies. I understand why the lines were so long. read more

Food is decent but service is trash. 3 people making sandwiches, all of them doing online orders. My sandwich was wrong so I had to go back, took 15 minutes of standing around for someone to do anything. Then they remade it wrong again. I'd rather go to Jersey Mike's down the blvd. I've been here 25 minutes for a sandwich I ordered for pick up. read more

couldn't accomodate a walk in order. too busy with to go orders. I had limited time to grab lunch and wasted 10 minutes of it to be told they were too busy to help read more

I was rather surprised when we came in at 2pm. There were 2 people waiting for sandwiches when we ordered. They continued to wait as we were waiting. We waited a good 15 minutes before we got our sandwich and there were 3 people behind the counter. Why???? Is only 1 person trained to make the sandwiches? It hardly looked like the picture and was much smaller. For $20, I could get much more at Jersey Mikes or Subway, and it would have taken a fraction of the time. I won't be back! read more

Came here and got the hook and ladder, smoked turkey, honey ham, jack cheese, lettuce, onion, tomato, and deli mustard. Its pretty good, the sandwich is warm and the cheese was melted which adds a lot. I think it would be much different if the cheese was cold. The bread was also nice and soft. This location is a little off the beaten path but has lots of parking, service was very friendly and helpful. I also got a bag of kettle chips which was a perfect complement to the sandwich. They also have combos with a small sub and a side if thats more your speed, you can choose between potato soup, a salad, mach and cheese or chili. I think i might try one of those combos next time with a turkey bacon ranch or a meatball sub. I like that Firehouse subs actually give a portion to support firefighters. read more

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This is the second time they completely messed up my sandwich. I asked for a veggie with no onion, no olives, no jalapeños, no tomato, add cucumbers, chopped pickles, and green peppers. I got a veggie with onion, olives, jalapeños, no cucumber and no chopped pickles. Last time I gave them the benefit of the doubt because it was busy, but there was barely anyone in there this time! Ridiculous. read more

Firehouse Subs - Sandwiches Near Me - San Diego, California

We come here pretty often. The subs are delicious with plenty of good stuff inside. I order from the app and it's usually ready by the time I get there. Most of the staff are very friendly. I've encountered a couple who were so-so and one who could be described as a smart aleck. It's not a roomy place but they have a few tables inside. There's a lot of fun decor to look at while you wait. read more

Best sandwich I've ever had? Yes. One star & will NOT be returning cause the customer service here is absolute TRASH. I mean, it's non-existent. I called to order a sandwich last week, the guy sounded confused but he took my order and seemed to be fine. Went to pick up the sandwich and the people working there hadn't even made it and had no idea what I was talking about. Like, he did not remember me calling at all. Mind bogglingly unbelievable. Whatever, they made my sandwich and I was on my way. Today, my grandparents were running an errand in the area and were going to swing by and grab me a sandwich. I tried to call the order in so it would, hopefully, be ready when they got there (pipe dream, i know). I called the store TWELEVE.. 12 TIMES. and not a single person answered. They went by anyways to get me a sandwich and said everyone there was completely unhelpful. They kept asking for a medium drink and they were continually handed a regular sized and AUDIBLY shooed away from the counter! My poor, dear grandparents couldn't figure out how to work the drink machine, trying to ask for help with that was a whole ordeal as well! When my sandwich was finally ready, no one called their name/order. My sandwich sat on the counter until my grandpa noticed it. When he asked, "is that my order" he was responded to with an "i don't know.." ARE YOU KIDDING ME?! They didn't even give him a bag for my sandwich and chips. He carried the box and my grandma put my chips in her purse. Honestly, management needs to clean house here. EVERY single employee SUCKS. zero redeeming qualities. I don't care how good the food is. You can keep it if this is how you run your store and treat your customers. read more

This location is our go to spot when we are hungry and sitting at home. Sandwiches are usually great. Recently ordered online and picked up. Had an issue with the order so I gave honest feedback to their follow up email. I wasn't sure if I would hear back with a solution but was pleasantly surprised at the response time and willingness to solve the problem by the franchisee. Because of this experience, I trust that the issue won't happen again and I can give them another shot. Great leadership! read more

Maybe I picked the wrong sub? I went with the Large Roast Beef sub, the quality of the meat was excellent but the amount in the sandwich was lacking. I also opted for an extra pickle but it wasn't included, they must've just forgot. I'll definitely go back but won't pick that sandwich again. The French Dip when they had it was great, and the Meatball sub with pepperoni has been very good. read more

The staff is always so nice when I visit this location, especially the manager. I always order the Italian, there is something about their specific dressing on the sandwich that I can't get enough of! My sandwich and pickle were great as always, I ordered on the app and had to wait a while for my order as they were slammed but they thanked me for my patience. I actively heard them thanking every customer that came through and wishing them a wonderful day. It's the little things that mean a lot. read more

Firehouse Subs - Sandwiches Near Me - San Diego, California

Nah because what is this the last time I got a New York Steamer was a year ago and it was so juicy and full of meat. But the scarcity of meat here is ridiculous! The sandwich was so dry as well. I felt as if there was no cheese or sauce. Disappointed. I'll have to try another location read more

Firehouse Subs - New York Steamer - Sandwiches Near Me - San Diego, California

I got the Medium New York Steamer on white bread with lettuce, banana peppers, amd a side of pickle. The sandwich was toasted and meat was tasty! I like that I was able to order ahead of time, but it still wasn't ready when I got there. I would love to try a different kind of sub next time! read more

Firehouse Subs - New York steamer - Sandwiches Near Me - San Diego, California

I have not been to a Firehouse sub in YEARS until a recent promotional discount pulled me in. Plus, this location is super conveniently located in a Kearny Mesa strip mall. Plenty of parking. This location is making a solid effort to follow COVID guidelines as shown in the pictures (the employee will serve you chips and a drink. Customers are also abiding by social distancing while waiting in line. Our cashier was exceptionally friendly and patient. We ordered two sandwiches: Sweet and spicy meatball on wheat: simple and hearty. Flavorful, solid sized meatballs with a distinct Italian seasoning taste paired with melted provolone, marinara sauce (the sweet part), and hot sauce + red pepper flakes (the spicy part). Came out as one might imagine and was indeed yummy. Firehouse Hero on wheat: roast beef, turkey, ham, provolone, and served Fully Involved (mayo, mustard, lettuce, tomato, onion, and pickle on the side). Also came out great. Tasty combination of flavors. No complaints. Both subs were delicious. I'm also just a general fan of sandwiches - have been taking it easy on Gluten and carbs so any opportunity for warm, spongy bread combined with tasty proteins + toppings is indeed a treat. Plus, serving sizes were generous and prices reasonable. We accompanied our meal with some crunch kettle chips and a soft cookie. Yum read more

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This was an unfortunate sandwich experience after looking forward to trying this place for some time. The Jamaican Jerk Turkey Sandwich was a complete failure... They merely drizzled some concoction that looked like Italian dressing on the sandwich meat from a squeeze bottle. If that was the type of experience that I wanted, then I would have gone to Subway and spent half of the amount of money. The cup of Firehouse Chilli was also a feeble attempt to say the least. It had celery in it, so I don't know if that was intended, or if they didn't wash out the pot before adding chili to remnants of some soup? The reason why I suspect this is because approximately 20 minutes after eating the Chilli, I began to experience the most intense stomach cramps imaginable. As I was driving down a busy road, I was scouting out possible locations to release the contents of my colon. As I waddled across the parking lot of a strip mall, clenching my butt cheeks together in order to prevent an accident of epic proportions, I was glared at with intense curiosity by a group of inquisitive old ladies. I put my head down and focused on making it to the lavatory successfully... Ultimately, I was charged nearly $25 for a sandwich, a cup of chili, & a bag of chips (no drink). That is absolutely absurd! Next time, I will save $15 and go to Subway for a quick sandwich without the abdominal cramps for dessert. read more

This is literally right next to Jersey Mike's across the street. Online ordering is a breeze. They give you an ETA to get to the store. Pick up was also easy. Overall, the tuna sandwich (I ordered a cold one and used the build your own sandwich option) was alright. Lots of options with the build your own sandwich ordering so I am willing to try something new down the line. read more

Firehouse Subs - Small tuna sammy (cold) - Sandwiches Near Me - San Diego, California

I have a weakness for bbq.  Something about the smoky aroma that teases you before you even look at the menu.  That aroma promises meat that has absorbed the smoke and adds delicious flavor to otherwise plain meat.  I was excited to see smoked beef brisket on the menu at Firehouse Subs. I ordered the Smokehouse beef sub with bacon, lettuce, and tomato.  The sign said the beef was smoked for 16 hours.  I believe it as there was a delicious hickory smoked flavor to the beef.  Bacon had a delicious savory flavor with a hint of sweetness.  White bread roll was fresh and had a mild flavor.  This is the best beef brisket sub I've had. Staff was nice and showed me how the beef brisket arrived.  A supplier smokes it and then ships it to Firehouse Subs.  I've visited a few firehouses.  They have some of the coolest items here.  The main thing missing is the cool pole you slide down to get to your fire truck quickly. I visited again to try a $4.99 sub.  Roast beef with lettuce and tomato.  The bread, lettuce, and tomato were very good just like last time.  The roast beef was coated in melted cheese.  It took a few minutes to remove it.  Roast beef was light in flavor and the beef to everything else ratio wasn't that high so the sandwich tasted mostly of bread and lettuce.   3rd visit I ordered the Smokehouse beef sub with bacon, lettuce, and tomato again.  I think I need a sign stating I don't want cheese on my sub.  I tried removing it.  The bun was a lost cause as it was melted in.  I tossed it.  It was hard work scraping the cheese off the beef.  I didn't get it all off.  Sub didn't taste that great with the hated cheese flavor and aroma permeating throughout.   I love the Smokehouse beef sub without cheese.  They keep trying to make me eat cheese though.  I don't trust them with takeout.  Now that I can't eat on premise I'd only come here if I was planning on eating in my car as I'd go back inside and ask for a replacement sub with no cheese if they sneak more cheese in. read more

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BE CAREFUL. This was the only thing I had eaten in the day. I ordered the brisket sub, it tasted fine, nothing seemed wrong. Until the morning after. I had the WORST FOOD POISONING of my life. This sandwich led to an ER visit and I couldn't keep anything down for 5 days. read more

We have ordered out from the Clairemont Mesa store about four times a month for quite some time. There is a constant chain of new employees. I don't recall seeing any but a few employees that stay from week to week. I always give them a receipt from my last visit so I don't have to repeat myself. Even with this help the person taking my order had to be told three times to correct the order. And twice while he was making the sandwich. The "sandwich" was inedible, slimy with mayo, a flat, wet and soggy bun. All rolled into a mess that did not deserve being called a sandwich. When I got home my wife and I took a couple of bites and threw the remainder in the garbage. Where they belonged. All for $26.00! And a tip on top of that! With surly service and a "you are bothering me and when do I get to go home?" attitude. There is a Jersey Mikes about a block away. Great service, employees who have a "customer first and I like my job" attitude. And fresh ingredients. Why did I ever go to this Firehouse store to begin with? Will be going back to Jersey Mike's read more

My first time at Firehouse Subs was a hit. I ordered a medium Smokehouse Beef & Cheddar Brisket on wheat bread with light mayo. I was hoping for a decent sub and was pleasantly surprised how tasty it was! It had the perfect amount of Sweet Baby Ray's BBQ Sauce, which I definitely appreciated. Besides the highlight -- the taste of the sub -- the staff was very friendly. The only things that could use improvement were the wait time after ordering and the cleanliness of the bathroom. I imagine both of these issues were due to the fact that only two employees were working. read more

Firehouse Subs - Smokehouse Beef & Cheddar Brisket on whole wheat with light mayo. This is a medium. - Sandwiches Near Me - San Diego, California

Subs are delicious. The service was quick and friendly and down to the tee. Ambiance is the same as every other store, friendly staff and well mannered. read more

Went here and asked if they could make an old specialty sandwich. Pepperoni meatball sub. They said they could do something similar. It tasted amazing. I forgot to ask for a large and asked if they could make it a large. I had already paid and it was totally my mistake not asking for it. The guy said "I got you" and made it large anyway. I live in Mira Mesa and there is a Firehouse down the road. But this is the kind of customer service that brings me back to places. I will drive the extra distance and go here for my subs. Thank you for the amazing customer service. read more