Second visit... got the same sandwich but just a 'medium' instead of large. Sandwich was super good!! I'm a fan now. Just wish it was a little cheaper! read more

I had never heard of Firehouse Subs until it opened up right by where I live. East coast style sub shop that has a nice variety of sammys for everyone in the family. So now that it opened up I had to try it and I was not disappointed. It was busy as of course it still has a lot of hype around it and like other reviewers its a little crowded in there. But service was quick and friendly. I ordered up a specialty sub NY Steamer which is brisket and pastrami with some provolone. I went with a large sub and it ran $9.00. Not too bad but defiantly not cheap. Waiting for my order I noticed that they have a hot sauce bar, super rad that they did this. There are about twenty different sauces to choose from. The Steamer was fantastic, soft bread and nice mix of sauce and meat. I split it with my wife and a large filled us up. Seriously I would get this one again. Looking forward to trying some other stuff from here. Its right by my house so its a convenient. I notice in a lot of reviews that they are saying that it was over saucy, mine did not have this problem. As I try more of their sammys I will update if I get the over sauce issue. Catch me at the hot sauce bar, and be careful of that Dave's Insanity Sauce its brutal. CHEERS!!! read more

Jimmy Johns who?!! -__- Seriously if Firehouse and JJ were the only sandwich spots left I would go with Firehouse ANYDAY! Alexis B. and I finally decided to give this place a try since were always driving by it and hoping and praying that its not a JJ part 2 LOL! Upon walking in you would never know or think it used to be a Golden Spoon its a total transformation! We had such a friendly employee she walked us through the whole menu, customization and everything else in between, she was so kind and patient with us. Unlike JJ you can truly customize your sandwich and they listen to you 100% and don't hand you mayo and mustard packets! She was so thorough and went over order twice! I'm so glad she asked us if we wanted our sandwiches cold since their menu is based off hot sandwiches. For $18.00 we ordered 2 sandwiches, 2 bags of chips and one drink which isn't bad! We took our food to go and when we got home we dug in! They use smoked turkey breast which is still good for me, I like turkey both ways (deli or smoked) Their was an excellent meat to bread ratio which is rare to find since most chain shops (besides Beachhut) want to be cheap and give you mostly bread! An they offer multiple options for cheese!! I really enjoyed my sandwich and that will definitely be my go to local sandwich spot! ^__^ read more

Just found my new sandwich crush. This place is amazing. Had the brisket Sammie which was perfect in every way. Let's start with the bread, just the right amount of crust with softness. Bread is filled with brisket, I mean it when I say filled. They add some cheddar and then lather with Sweet Baby Ray's BBQ. Split a large with my husband. Glad we split it because it was huge. Overall meat was tender and tasty. This sandwich inspires me to try every sandwich this place has to offer. Service was great, everyone was excited to suggest their favs. Ambiance was cute, it's a firehouse, just like the name. Can't wait to go back read more

Firehouse Subs - Hook & Ladder - Sandwiches Near Me - Orange, California

Tracy as a first time customer and a restaurant owner myself you absolutely rocked my first experience with firehouse. From explaining your menu to me to having conversation with me while preparing my sub to finding out it was my birthday and setting me up with a sub for my next visit. You are an example of someone who belongs in the hospitality business. Anyone would be happy to have you representing their company. Thank you!!! Food: Awesome! read more

The food was pretty good but expensive for the serving size. The service was great and soda selection bigger than normal.

After contemplating between 3-4 stars, ended with 4 because of some guys in black shirts came in the end (finally) to offer help. Eventhough, I know it's opening day but it wasn't so pack compared to an army of workers standing around. After paying, I estimated it was about 10min of wait. Pretty poor I would say. I had subs from Firehouse before but originally from Jacksonville, FL. I would say I'm a fan due to the herbs and stuff in the subs. SO - this needed to be clarify. This Firehouse is a FRANCHISE, so I was disappointed after eating the meatball sub I ordered. WHY: Bread(wheat) - feels dried and stale. *shrugs* Meat - taste like a subway and the price was close to double of a subway for a large. $10 for a large sub with no drinks and doesn't taste superior to Subway...... Don't get me wrong, the original one originated from FL is way better. So 4 stars is thanks to the guy in black shirts working on his laptop who came asking me if I was helped yet because he saw I looked like.....waiting too long. PST: The Togos in the same shopping center is also a Franchise. The service and food is not up to standard compare to the company itself. Also the price, I believe, is higher than the original. I would rate them 2 stars. read more

Just brought our food home. We have one family member with a severe tomato allergy. Told the guy taking the order, at least three times, no tomatoes. Sandwich had tomatoes. Also asked for no vinaigrette, but it still had it. For the price we're paying. I would expect them to get the order right. Have to go somewhere else. read more

Stopped for lunch yesterday and found out to be meh. The layout is awful, with the register at the back and nothing to do... Anyone that has been to Subway, Togos or any other sandwich shop would expect to order and have it made. Then pay at the end. The Coke freestyle dispenser I could see being backed up during a busy lunch as people want to mix custom combinations. I had the turkey cranberry and it was decent, but I could not find the cheese in it, my wife said it is in the light menu so they probably didn't put much on. My wife was not impressed with her sandwich either. I can not see myself coming back again. read more

I love their sandwhiches, they have a vinegary taste to them. They're also super clean. Their customer service is also nice as well. I like them alot. Like alot. read more

I think Firehouse subs is an east coast chain that just opened up out here. The theme is based on the original locations being owned and operated by fireman. This location is new and is very clean. They have 2 tv's that are usually playing sports. They are generally very attentive and will come by and pick up empty trays. Total seating capacity is about 20. Bathrooms are all so very clean. My wife ordered the steak and cheese with onions, mushrooms and peppers. The sandwich reminded me of a subway steak and cheese. The white bread rl the sandwich comes on is very good. I ordered the smokehouse Beef and cheddar brisket on a honeywheat roll. This sandwich was outstanding. The brisket was very tender and juicy. The sandwich also had a lot of bbq sauce. The sauce was not too strong so the amount of such did not overwhelm the sandwich. Overall I recommend this place if you are growing tired of subway and want variety. read more

As an east coast transplant living in SoCal, I've been missing my firehouse subs. Well finally, they've expanded to the southland, and it's exactly like I remembered it. Everything here is great. My favorites are the meatball and the hook n ladder. If you don't know what firehouse is, stop in and try it out read more

I've been to this particular Firehouse Subs a number of times. I keep wanting it to be better than it is. The sandwiches are ALL spectacular. The bread is excellent (more a fan of the white rather than the honey wheat). The staff is friendly and inviting. Really: there isn't anything at all wrong with the food. So why the two stars? Frankly, the only reason the restaurant scored two stars is because the food is so damned good. Let me walk you through my experience this last time - which is, more or less, typical of every visit: I walked in at 6:30pm. There were two couples eating there, and one guy ordering take-out. The wait isn't excessive, and none of the employees seem in any way harried. I order my food - a regular Hook & Ladder on white with all the regular condiments- and a drink. I complete the transaction, get my drink, and wander away from the counter. I opt for the sweet tea as a drink. It's empty. I tell the girl about it, and she tells me it'll take five minutes for a fresh brew. She's very polite about it. I have to get a drink from my nemesis: The POS Coca-Cola Freestyle machine. This is a machine that started appearing in restaurants and theater venues a few years ago. It's crap. It's terrible. It's miserable. You get sticky goo dripping on your hands when you have to push into the machine for ice, and then you have to deal with a touch screen that tries very hard to be intuitive about telling you what's out and what you can't order, but which fails on quite a few levels. Not the least of which is the 'guess' at where to put down a soda cup to fill it; too far back and you're rewarded with more ice that seems to dump a random amount no matter whether you 'tap' the lever or hold it, too far forward and the drink will teeter off the front when it gets filled enough to topple over. The selling point of the machine seems to be that it was designed by Pininfarina - the same automotive design firm responsible for some of the most amazing Ferraris ever made. Note, however, that Ferraris - like the Freestyle machine - are temperamental beasts that never quite work right. Rather than using traditional syrup, the Freestyle machines use cartridges - not unlike the things you put in your inkjet printer. I've never had a simple Coke out of any of these Freestyle machines that tastes right; they're always a little off. This machine is no exception. So my Sweet Tea is now inkjet Coca Cola. I survey the room for a place to sit. As I said, there are two couples eating. They're occupying two of the tables, and there are plenty of other tables. And the three desirable ones (ones not right next to the other diners) are dirty. They haven't been wiped down, and there's trash on them. I paid a premium price at a sandwich shop ... and now I get to clean a table so I can eat there. I get to play employee, and clean the table I want to eat at. There is, of course, only one problem with that. The napkin dispense on the table is empty. Completely. Both sides. The table right next to it? Ditto: no napkins. I do find a full napkin dispenser, so I grab it. I switch it out with the one on the table I want to eat at, and proceed to clean the table. Being the conscientious (if temporary and unpaid) employee that I am, I don't want to just brush trash and food bits off onto the floor. It's none too clean already, and I don't want to contribute to the clutter. So I go to the trash bin, and grab one of the un-bussed dirty food trays and - using a napkin - I wipe down the table onto the tray, and deposit it into the trash can. I do want to thank the employees for being lackluster in their cleaning routine; if you guys had bussed the trays I would have had to wipe other people's food into my hand. That would have been nasty. The sandwich came. It was - as usual - terrific. The problem - and low score - aren't a result of the food, it's the dining experience; dirty tables, unbussed trays, unavailable drink service, and the Godawful Coca-Cola Freestyle machine get you a zero-star score. The food - good as it is - can't pull up the number of stars much past two. My recommendation would be to get your sandwich to go. If you do that, you'll undoubtedly have a 5-star rating; the sandwiches are THAT good. read more

I tend to stick to the hot sandwiches. Nice warm bread and fresh cuts of protein make for a simple meal. Would definitely recommend for lunch or dinner. Portions are good. read more

Tasty food, generous portions, quality ingredients, and superb service! A "four alarm" / five star rating. The sandwiches here are superior to Subway and Quiznos. The price is a tad higher, but you get what you pay for. The "firehouse" theme is especially fun for kids. And the service at each of three visits has been friendly and helpful. (Thanks Jocelyn and Cassie!) read more

Nice looking place with the fire fighter theme going on all over. Good Atmosphere. I had the pastrami/corned beef. The flavor was good but nothing extraordinary. I liked the super soft roll but it was the size that really put me off. Almost seven bucks for a medium 8 inch sub and my 10 yer old daughter would have still been hungry. The roll is about the width of a hot dog bun and wasn't packed with ingredients. It was a one handed sandwich that was less than satisfying. For $7.00 I expect more. I probably won't be back. read more

Best sandwich ever!!!!smokehouse-beef-cheddar-brisket so delish I do recommend to order the large. read more

Firehouse Subs - Best beef cheddar brisket sandwich!!! - Sandwiches Near Me - Orange, California

Love this spot..great tasting subs..friendly service, and did I mention great tasting subs? Definitely recommend this place if u dnt like crap-tacular subway.. read more

Excited to try something other than Subway!! This place is clean and the Firehouse theme is kinda cool. The staff was super friendly and the menu had some interesting choices. Ordered a hot pastrami sandwich & from the lighter menu a Turkey sandwich, The bread on hot pastrami sandwich was great was not too spongy like Subway can be on their hot menu. Although this one came with lettuce & tomatoes to my surprise. Usually hot pastrami doesnt come with lettuce as it will get mushy.. They should have asked what toppings I wanted. No biggie. It was still tasty! To me Firehouse is like Jersey Mikes meets Togos back when Togos was legit. ( 80's & early 90's) So ..Why not 5 Stars?? 1- a little pricey but on par with jersey mikes. 2- staff nice but had trouble with how to process my text code for a free drink which they advertised in store for grand opening. 3- service was again super friendly but 15 min wait for 2 sandwiches while there were only a handful of customers in store seemed a tad much. ( I think its due to staff just being new at this) will give them another chance, besides we Americans are always in a hurry for no reason! Gave me time to sip on their Sweet Tea & catch the baseball game on TV! 4-menu a little hard to read. Pros: clean store , unique interior design , one reviewer mistook the spotted black & white tables for Cow patterns but it must be Dalmation inspired since that is a well known Firehouse Dog, Free firehats for kiddos! Sweet Tea is the best Ive had in a long time! Flat screen TV in store for sports fans. Cool vintage city of orange pics on walls. Staff reminds me of Inn & Out where they are generally friendly & they actually seem to enjoy their jobs. ( rare these days ) I will go back ( as long as not in a hurry lol) Did I mention the cane sugar sweet tea was off the chain?? Go here, relax & uh get that shweet Teee! read more

First time at firehouse subs. I got the brisket and cheddar sub sandwich and I must say it did not look like the picture. the picture shows a large fluffy roll smothered and cheddar and brisket what I got was a barbecue sandwich that was pressed and look like a Panini. The chili unfortunately was not as good as I hoped as I order the firehouse chili. All in all it was kind of an expensive subway and I didn't get the anticipated meal I was hoping for. I didn't joy the ambience and the interior was really clean we designed and have a lot of cool firehouse stuff read more

First time here, came for lunch with my boyfriend. He got the smokehouse beef and cheddar brisket and I got the meatball, so we could share them and try both. We ordered to go and I have to say the service was very good. We told the girl behind the counter it was our first time and she actually suggested we get two subs so we could try both. She also made one half of the sub a bit different to accommodate both taste buds. When we got home we tried the brisket first. HOLY COW....that's a good sandwich. The brisket is so tender and flavorful. Not too much bbq that its dripping down your arm and the cheddar was a nice compliment to this sandwich. The meat ball sandwich was also very good but in comparison to the brisket...it didn't really stand a chance. I am sure we will definitely come back to this place again! I am cutting calories so I am excited to check out their "Under 500" menu. Also as a sidenote; I LOVE the decor inside. The tables are red with a dalmatian print on top. SO CUTE! It was so clean inside. I was very impressed overall and am kind of upset I hadn't tried this place out sooner. read more

I usually love this place but tonight how do you forget the main ingredient in a sandwich there is no excuse for that. My husband ordered a tuna sandwich for me and there was zero tuna. Never ever has this happened any place I've ever been. Someone needs to pay more attention. My husband was going to drive back by what a waste of time. I really hope this never happens again. read more

WATCH OUT Subway, Togos & Jersey Mikes. This is HANDS DOWN the best sandwich shop around. Sorry I finished my food before I remembered to take pictures. read more

Firehouse Subs - Sandwiches Near Me - Orange, California

Amazing food!! We go here all the time !!!! It's the best sandwhich around :). Yum yum yum read more

the guy taking our order wednesday night (Jasmer) was super chill & friendly, very patient with us and answered our questions about TMobile promotion as well as attentive to our food allergy alert. read more

I've been here 4 or 5 times. It's always clean, hence at least some stars. For me, it's really a question of value. The sandwiches taste good, but they're light on meat, and, for the price, they aren't worth it. It's a good concept, but it's too expensive for what you get. read more

They got TVs yo, plus the food is great... fresh. First time trying the brisket bbq with cheese. that thing was fire!!!

Great food all of the time. I always get good service, and everyone is friendly everytime I eat there. I will definitely keep coming back.

Probably the best sandwich shop I've ever been to. A million times better than Subway. I had the turkey salsa verde and it was a great flavorful sandwich with plenty of meat and under 500 calories! read more

This is the direst place ever. Disgusting. Lamps fixtires, all cover in an inch of dust. Came in only 2 people there and evrytable dirty! The owner needs to lear how to clean. If tjats possible! read more

Good sandwiches and I love how they have the hot sauce selection room to choose from! The fire hats for kids is a nice touch!

My boyfriend and I absolutely LOVE LOVE LOVE this place! It's always our go to sandwich place. Not only is the food itself incredible, but the employees have amazing customer service. Erin and "blonde" nick helped us out today and they were super friendly even though I was being a little difficult with my order. We will definitely be coming back here many more times. read more

After visiting a location in Michigan, I decided to give this Orange location a try. I went there with a few friends and all three of us ordered the spicy chicken sandwich...which was very tasty. Service was very good, but prices are a bit higher than the competition such as Subway. Give this place a try...lots of yummy options to choose from! read more

I ordered on the Firehouse app yesterday 05/19/20 my order was ready at 7:00pm had a little issue with the app wouldn't let me choose a kids meal without adding a milk so kinda forced me to just to checkout, anyways went to go pick it up it at 7 got there went inside wasn't paying attention to any signs for pickup order just thought like most places walk up to the register tell the staff that I was here to pick up an order for Jonathon just got a sluggish rude reply saying, "It's on the rack man" I just shrugged it off as them just probably not wanting to work, but anyways went to the "rack" picked up my order went to checked to see if everything was there before I left. I noticed the dumb milk that I didn't wasn't there & I know it only charges me like $0.99 but still i paid for the milk. I went inside to ask politely if I can have a milk cause my order came with one. The employee I was talking to seem like he didn't want to bother & thought I was talking about a different that he was prepping, asking if it was the order for John showed me the receipt he had & I replied, "No. For Jonathon" & I showed him my receipt & then he looked over at the refrigerator that they kept the bottles drinks & blunty told me, "Theres no more milk man", I just said, "Oh" & was looking confused on what to say next & he just told me, I can either choose from a soda or juice I chose the juice & asked if he can get it for me since I had no gloves, he was annoyed & just went over grabbed the juice & gave it to me. Honestly I was just really annoyed that they could've let me know that they didn't have anymore milk so I can have my money's worth you know but no all I got was "It's on the rack man" like alright, I guess never going back to this location & probably not going to order on the app. read more

I really enjoyed firehouse subs. I had been wanting to try this place for a long time. I finally got around to it, I'm so glad I did. All and all the experience was great! There manager Jacob was super personable and walked our sandwiches to the table, he asked us if needed anything multiple times, sandwich was great! I would totally come back here!!! read more

If you are looking for a great sandwiches with fresh ingredients, this is the place. I've been twice and ordered the Turkey and Cranberry, it's like a mini thanksgiving delicious sandwich. It comes with hot smoked turkey breast, Monterey Jack, cranberry spread, lettuce, tomato, onion, light mayo, and light wheat roll. It's a great size too, not too large or small. read more

Today me and my girlfriend ordered two sandwiches from this location. I had a smokehouse brisket and she had an Italian. We get home and neither of the subs are toasted, and the brisket sandwich has no sauce and the brisket was cold, not steamed, not anything....30 dollars for garbage. I love Firehouse Subs but since I moved to where this location is the only one within distance...I never have gotten a correct order in four tries. read more

Came in for a random night sandwich. Ordered the NY steamer and Italian. I have to admit me and my husband had low expectations having never been to a firehouse before. Valerie was amazing and the customer service was top notch. I highly recommend both those sandwiches. Thank you for treating us so kindly. read more

Other sandwich places just can't compare. My favorite sandwich is the hook and ladder-fully engulfed with added olives, jalapeños salt vinegar... For extra zing! read more

Probably best sub franchise right now. All the deli meat are flavorful and tasty. The sauce that accompanied the subs are awesome. I had the corn beef/ pastrami. Filled me up and made me wanting more.. read more