First: We are hard core FIREHOUSE PATRONS. But my wife and I have eaten here many times in the past. However the restaurant has come under new ownership and it has become the absolute worst! We went there on Dec 16th. We ordered & took it back to the hotel. My wife's French Dip Sub had no meat on half of the sub!! My club on a sub had hard bread and was impossible to eat the bread. FIREHOUSE SUB CORPORATION NEED TO SHUT THIS PLACE DOWN OR FIX IT! Regards The Gibson. read more

Waited 30mins for my order and they never set it up on the counter or called it out. Way to busy to take care of you I recommend another branch read more

2024021350 Slight wait, but goes quickly. Young, friendly folk process order timely. Another dude had same order, Smokehouse Beef & Cheddar Brisket (my fav), so we had to fight over it (I won of course). I need to come up with a unique name. Anyway, make it a combo so you can get Miss Vickie's kettle cooked chips & a Dr Pepper, of course, or your preferred fountain drink, I guess. Ambiance? It's Firehouse Subs - da. You may wanna try the limited time, Pork N Slaw Sandwich on a King's Hawaiian Bun. Outside of a slightly dirty drink area & a dirty trash lid, you're good to go. read more

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We come here pretty frequently, and they get my order wrong every other time we visit. Wildly frustrating. read more

Everything was as expected and no surprises. The food was great, service very good and very satisfied.

Purchased 2 subs on 3/15/25. It appears they ran out of meat on one of the sandwiches and just packed it up as is. I contacted Firehouse to address the issue and was told it would be passed onto the local owner. Owner has not responded. read more

Firehouse Subs - Delis Near Me - Mount Juliet, Tennessee

This seems to be a very busy store but they get the job done. Good sandwich and good service.

Ordered 4 subs and brownies via Uber Eats. Specifically ordered no Mayo, mustard or tomatoes. Sandwiches were SMOTHERED in Mayo, way more than should have been, even if I had requested none. The bread was disintegrated into mush. Uber Eats gave me a whopping $5.00 for $50 of food that we had to throw away. read more

There are so many sandwich shops to choose from on S. Mt Juliet Road, in fact kind of a ridiculous amount. In the area you could get Firehouse Subs, Subway, Penn Station East Coast Subs or Jimmy's John's. For me Firehouse Subs is at the top of all of these places! This location is clean and the employees greeted me and were very friendly. I hadn't been to this location before but for your birthday they give you a free medium sub when you subscribe to their e-mail list so I went to go get my sandwich. I got the Italian which comes with Genoa salami, pepperoni, Virginia honey ham, melted provolone, Italian dressing, and seasonings. I got the "fully involved" which is the works including mayo, deli mustard, lettuce, tomato, onion, and a kosher dill pickle on the side. This sandwich was yummy and I would order it again. I appreciated the quick and friendly service and the birthday benefit is a great deal--keep it up Firehouse! read more

Firehouse Subs - Dalmatian print tables are so adorable! - Delis Near Me - Mount Juliet, Tennessee

There's two additional charges for gluten free bread. You have to purchase the medium and pay $2 for the gf bread. After sharing that I was confused about the two charges, I paid, gave a tip, and took my food once it was ready. After arriving home and preparing to eat my food, there was no meat on it ‍ I did receive a refund but won't be going back read more

I've had Firehouse subs in several locations and so far so good.....I know each location is different depending where your traveling or visiting, some are busier than others so if your needing it plan ahead and order online for pick up .....I've done that several times myself.... read more

Seems like I love every firehouse sub I go into. Always great service even when they are slammed

I was out and about with a friend not ready for a sandwich so i ordered the chicken dumplings soup, came with oyster crackers it was hot , greet. The lady at the counter was very attentive. The place was clean, orderly to include bathrooms, which i always check first. We will be coming back read more

I got 2 small sandwiches and the 5 people behind the counter just kept looking at me not acknowledging my order. 5 other people came in and ordered and gave them their food before me and kept saying they were working on it. It took 45 minutes for 2 little sandwiches and the 5 workers behind the counter were lazy and didn't care at all. read more

Wonderful fast and friendly service. The steak and cheese is my fav. Thank you Caleb. read more

Firehouse Subs - Steak & Cheese mmmm yummy - Delis Near Me - Mount Juliet, Tennessee

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Awesome service and tasty subs! Mt Juliet character too! Always a great atmosphere. Italian sub is good!

Good service, but loud music (actually screaming, etc.) and got order wrong (asked for no mayo, but got it anyway. Also, place was too cold.

I love the food, but during my last visit there was only two people working, and they were swamped. I waited almost 30 minutes for my food. The woman was obviously overwhelmed and extremely rude. Get these folks some support please. read more

Let me tell you the service and the food quality are top notch for a sandwich shop. The King's Hawaiian pork & slaw sandwich is the best BBQ sandwich I have ever had. They need to make this a permanent item on their menu. :) Also very good is the smokehouse beef & cheddar brisket sandwich. Now this is a permanent item on the menu and can be had year around. Firehouse is a little more pricey than subway and other subs shops but it is so much better. A reg size sub w/ chips & drink will run you about $9.00. Speaking of drinks the freestyle soda machine is very cool and gives you a ton of choices to choose from. read more

Ordered through door dash and while I've never ordered your wheat bread in my life, and certainly didn't start today, you put my sandwich on it.. read more

They charged us $17.50 for two medium sandwiches with no extras, then left off literally half the ingredients in one sandwich (no lettuce, no bell peppers, no peppercini, no Mayo or mustard). What made it in the sandwich was pitiful - two slices of olives and what would amount to less than a slice of a pickle. Called and they were like, 'oh... sorry...'. I will never go back and I will actively share my experience with others. Horrible sandwich shop. read more

This is my new favorite sandwich place. The bread was perfect and the people we amazing! On my way back tomorrow for a different sub.

Amazing experience at Firehouse Mt. Juliet! The young man, Tyler who took my order was friendly, knowledgeable, and oh so efficient! Will definitely be stopping back by when i'm in town read more

We love coming to Firehouse for the customer service and the food. My husband was not sure on which sub to get. Either the Brisket or the Meatball sub. An employee recommend the meatball for him to try. He loved it. Best recommendation. read more

Always love coming into Firehouse; the food is great and the service is unmatched. They always make you feel welcome and thankful for your business! read more

This restaurant is fantastic. The food is delicious and the service is even better.

susan needs to learn customer skills. sandwich was completely wrong and had to come back in and was very inconvenient.