I haven't had firehouse subs in probably about 10 years, I used to love a steak one with a sweet sauce. I didn't see that on the menu so I ordered the steak and cheese. It was tasty but they drowned it in mayo and wasn't much meat to it. Definitely not filling. read more

Firehouse Subs - Fast Food Near Me - Morristown, Tennessee

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The sandwich is good I like it better than Subway. Well, Subway is all right. I like firehouse's best sandwiches best sub submarine sandwiches. In the service was good. And people kinda nice. read more

Terrible location. They are close by but have YET to get an order correct. Tonight paid for a Firehouse Captains Club Sandwich. Drive home and what do I get.... A black olive sandwich with lettuce and tomato. Great job. Literally wrong every time I go. Only go because of convenience. Never getting another dime from me. Thanks for nothing. read more

Always hit or miss with food preparing. Seems to depend on whose working at the time. This miss is the final miss for us. This business is a take your chance on quality of food. read more

I've been to this location several times. Always hot, fresh food and a friendly staff with quick service. Online ordering and pickup is a breeze too. read more

I ordered the full sandwich a drink and chips and it was $15.... So, it was expensive and therefore I had high expectations. Felt the food was fair at best. The club meat was thin and lacked flavor. The Miss Vickies chips were sadly few in the bag.... Overall, food was not a good value.... I ate in the restaurant and there was only 3-4 people waiting on food and they would scream a name out like it was a crowd of thirty. Very obnoxious! Don't mind the $15 but it wasn't a good value. Much better $15 dinner places with a more pleasant atmosphere.... DENNIS YOUR EXPENSIVE SANDWICH IS READY FOR PICK UP!!!! read more

Super Slow My wife and waited 30 min for 2 med sandwiches

First timer. Used the app to order then realized I wanted to change the order. Ran in and they were very nice about accommodating the change. The food was good. The sandwiches were huge. We had the Cuban and the Steach and Cheese. Would definitely order again. However, when the guy handed me the bag of food, he still had on his gloves in the dining area. AND....they were dirty from fixing my food. The bag had greasy fingerprints all over it. Maybe that's a small thing and maybe COVID just has everyone on high alert, but it was a big notice for me. I didn't like that he didn't remove his gloves before leaving the food area. Makes me wonder if he changed them before starting the next order. read more

This was my first time visiting the Morristown TN location. I stopped by after the lunch rush hoping I would not have to wait. The service was good, and the food was OK. My issue was with the disgusting packaging. My to-go bag was very dirty, the sandwich container was gross, and the worst was the napkins inside the bag were disgusting. If I had not been in a hurry and hungry, I would have tossed it! I'm wondering if I did the right thing eating it. Honestly, I DO NOT understand how the outside packaging could be that nasty. I don't see myself going there again and I would never recommend to friends or coworkers. read more

I was in Firehouse on 7/12/21. Ordered the New York Steamer. Waited for 25 minutes for one sandwich, there were 4 Sammy's being made ahead of mine. Still 25 minutes is ridiculous. It was a large. The meat and cheese only covered 2/3 of the bread. The meat was not hot, it was tough as shoe leather. I was pissed. I took it back in and asked for a refund. 4 people tried to do a refund, then one genius called the manager at home to get instructions on how to do a refund. I was never asked, nor apologized to about the food issue, but I was given many excuses about the lack of knowledge of the register system. I paid $14.81 for the Sammy, chips and a drink. I gave them my receipt, they returned to me $15.11. The refund took nearly 20 minutes, so I did not even try to argue with them that they gave me 30 cents too much. I accepted the extra as a for my trouble bonus. Really, I just didn't have the time to stand there and explain it to them. That is strike 3 from Morristown, TN Firehouse Subs. I'm out! read more

We've visited this location twice now (about seven weeks apart) and have had two very different experiences. Our first was on a Saturday afternoon. The restaurant was overall clean - tables wiped down, beverage area free of garbage, and area around the back door was also free of garbage. All of the employees were friendly, and the food was good. Today's experience was the complete opposite. We visited around 2:30, and to say that it was an unpleasant experience is an understatement. The first thing to "greet" us when we approached the cash register to order was an employee (female with darker hair who appeared to be middle aged-ish but whose name tag was not visible), and she was in the middle of complaining to the woman making sandwiches that it was her time to go and she wasn't staying any longer. She walked off, and thankfully, a younger and more pleasant young lady took our order. After placing our order, we got to clean off a place to sit because most of the tables/chairs had not been wiped off from prior customers. There were no napkin dispensers on the tables, and between the one dispenser at the beverage station and four on the sandwich counter, only one actually had napkins. Almost every straw at the beverage station was wet/damp, and it seemed like most of the beverage choices were "unavailable". The food was good, but after using the restroom before we left and noticing the two bags of garbage piled up by the back door and seeing the dirty/nasty employee area, I seriously doubt that we will be visiting this location again. Our first visit was a 5 star visit. The second visit was a 1 star. Overall average is 3 stars. read more

Poor service and a very bad use of space. Several people just hanging out, not buying. Worst visit to Firehouse in the 10 years of eating in them. read more

My first visit and totally put off. Given the feeling I was bothering the clerk behind the register, to start. Asked for a simple small tuna sub with just lettuce,tomato and onion. While waiting, two customers come up with wrong orders. There were more people behind the counter than customers. Finally got my meal and went back to my hotel. Opened the sandwich and found provolone cheese on it. What?????? I lived here for 12 years and come back to visit often but looks like I go elsewhere for subs. read more

Great! I love Firehouse Subs & so do my kids. We go every couple of weeks. The fact it's right across from Walmart is pretty cool too. Of all the times I've been there, they've never once messed up my order. A bit slow at times, but hell, totally worth it. I've also used the app, but I much prefer going in. It's so much better than Subway too. Be prepared to spend about 40$ for a family of 5, but then again, it's so good. read more