i ordered a doordash order from the firehouse and loveland and there were some missing items. i mistakenly called the firehouse in loveland and the general manager Katie said she would replace our entire meal for free! I called back to say it was a mistake on my end but that the other store was not taking care of things properly and they are still making our order for us! This store has amazing food and customer service!! I will definitely be ordering and coming to this location from now on. THANK YOU KATIE read more

December 2023: This location has become a go-to for a delicious sub. The only sub better (to this meatatarian) is Taste Of Philly ("The Works" w/Frank's Hot Sauce). Firehouse Subs has so many good sandwiches that I really can't single out one for praise - I could go 10 times, never repeat, and love every one. And - this is important - they have the perfect sandwich size (MEDIUM unless you're starving) - unlike Subway, where your two choices are "too small" and "too big". These issues I experienced originally seem to be fully fixed. OLD REVIEW: I've visited the Longmont location - when it was busy - many times, and always had a great experience. So I told my daughter how great it was, and we went when it was so un-busy that we were literally the only people in the restaurant that didn't work there. With at least four employees present, you would think there would be time for cleaning, but apparently not. My chair was so dirty that I had to go wet a napkin to wipe off a big sticky spot. Looking around, there was food, napkins, etc., on the floor under almost every table. Overall dirty appearance, and nobody did anything about it the whole time we were there. read more

Meatballs sandwich perfect in cold weather. I normally ordered their classic one like hook and ladder. I am glad that I tried this one out ! Pretty tasty and I must say their Chilli are not bad as well. Have you tried them yet? Don't missed out. Casual seating and they are busy on regular lunch or dinner time. Service are quick and they will welcome you with their standard greeting as you entered; " Welcome to Firehouse"! read more

Firehouse Subs - Firehouse Meatball - Fast Food Near Me - Loveland, Colorado

First off, the service was sloooowwww. I was truly impressed how slow all three employees were. They were not quick to do anything it seemed, except welcome you into the venue. Then, I ordered (and was charged for) a turkey bacon ranch sandwich (description from the website: "Freshly sliced smoked turkey breast, crispy bacon, melted sharp cheddar cheese, onion, lettuce, tomato, mayo, and creamy peppercorn ranch dressing on a toasted sub roll"). I got some warm cheesy turkey on bread. See pic. It was tasty, but c'mon. Where's the bacon and veggies?!!! I had ordered this to go and was already on my way so couldn't ask for it to be fixed. Sad. Won't be coming here again. read more

Firehouse Subs - Sad sandwich missing half the ingredients... - Fast Food Near Me - Loveland, Colorado

I order online every time and my order is NEVER correct. never. it's a turkey bacon ranch and something is always wrong. Why is it so hard to make a sub that was ordered online? you literally have directions in front of you to read. don't waste your money at this restaurant. read more

You can ignore the majority of these negative reviews as they are mostly service related and 5+ years old. No service issues that I witnessed. Sandwich was warm and delicious (hook and ladder.) Firehouse is slightly more expensive than Subway or Jimmy John's on average but the quality of ingredients and bread is better. I eat at Firehouse a few times a year and have yet to have a bad experience. This location is slightly tucked away but give it a try if you're in the area. A solid sub joint! read more

They make the employees say "welcome to Firehouse" when you walk in which is really cringeworthy to me. The food was fine.

The required "Welcome To Firehouse" was a little less enthusiastic than I prefer, but if you enjoy Firehouse Subs anywhere, you'll enjoy it almost exactly the same here! They keep the place clean, and the chips and condiments are well-stocked - but most of the bottled sauce options were less than half-full, which I find a little off-putting. So, I wouldn't have used any, even if I didn't have the salad. They're a bit hidden in this location, but super easy to hit after. DIY project run at Lowe's! read more

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I ordered from them twice and they screwed up my meal each time. No 3 strikes for them when I paid over $50. For 2 sandwiches. I will never order from them again. They obviously don't care read more

The sandwiches are always fresh and delicious! I absolutely love that Firehouse Subs donates so much money to firefighters. This sandwich place is great! read more

This was my first time trying this sub place Saturday 12/14 7:30pm. When I walked in the door, there were no smiles or greetings from the 3 employees. They only had 1 family other than me in the store. I ordered an Italian sub and Chicken Dumpling soup to go. It was long wait for a cold sub. No smiles , acknowledgments or thank you when I picked up the order. It just went downhill when I got home. The soup was wrong kind and they only filled the cup halfway. 3-4 spoonfuls is NOT worth the $3.70. Tasty though. The sub sandwich bread was good but the amount of meat was pitiful. I didn't even get a pickle!! I paid 11+ for this and I feel cheated. read more

Firehouse Subs - Hardly any meat in this $7 sub! - Fast Food Near Me - Loveland, Colorado

First, I was told no military discount and only first responder. Ordered the medium sandwich and it was the smallest sandwich I've ever had at a sub shop. It was 10.00. Not going back to the Loveland,CO store or Firehouse and I used to love it! read more

Came in around 1:00 today while waiting for my husband's eye appointment. I had never been here and was really impressed with how good the food was but especially the customer service I received from the young woman taking my order. She explained how everything is made -- without me asking -- and then checked on me after I received my order to see if I liked it. What a sweetheart. Now that's customer service! read more

Firehouse subs is awesome! Their sandwiches are so delicious and they have really stepped it up during Covid, making it so easy to order online. Two little things that would just make them perfect, have Mountain Dew and other Pepsi products and maybe they could do something about those sad pickles. read more

After driving past this place on numerous occasions, we decided to try it on the recommendation of a friend. Good call!

Been here maybe twice a month for years now. Never disappoints. Good service fast and always fresh good food. Always very clean.There is no inside seating yet but do offer outdoor seating. Great to catch some sun and lunch. Come support them and get some great food read more

I'm so disappointed in my experience tonight. My coworker and I ordered from DoorDash as we work in a local hospital and do not usually have time to take a normal lunch. I made specific requests for my sub, such as add extra cheese (for an additional $.50), switch out ham for turkey, and include a side of oil and vinegar. None of these requests were obliged. They were also clearly printed on the greasy receipt I was handed upon delivery. This seems very inconsistent with my previous Firehouse visits and I'm now kicking myself that I didn't go to the restaurant and order myself to make sure my food was made correctly. For a little over $30, including tip, I have this crazy expectation that I'll get what I ordered for such a high price tag. Ugh. read more

Will never return to this place. For a $6 sandwich you get a size that would feed a 3 year old. PRICE is outrageous!! Will be going back to Subway or Jimmy John's!!! read more

Love this place and their food! In 2 weeks, been there 3 times. Reminds me more of Quiznos with thin sliced meats and toasted just right. Everyone was friendly and the consistency of the product was spot on. Whoever owns this, put one in Greeley next please! read more

We love this place, but why would you have an online ordering system and then leave out the chips, drinks, cookies out of the order? Finish the order as it's written. read more

Got sandwich wrong and bread was so wet it dissolved. Would give -stars if I could. Past on this place.

well after i discovered this place i told subway to eat shit cause i found my new sub place! everything here is so good its fucking crazy! i should come more often but i dont wanna get TOO fat ya know? i always eat inside cause i make a huge mess because the subs are just so big and tasty. i've never had a problem with the staff and they're very nice people. im getting so god damn hungry just writing this review i think im gonna go to firehouse right NOW and get the hook and ladder, thats the best fucking sub in the world in my opinion. read more

It's a good spot, yummy sandwiches, only thing is every time I come the workers have long hair & no hair nets... always find hair in my sandwiches. Might not come back just for that. It's pretty gross read more

love their food, but the service is terrible. If there is more then one person in the place, do yourself a favor and leave. Waited 35 min. for 2 lousy subs with 4 people in front of me. kind of pricey too. Will think long and hard before going back. read more

Very good sandwiches, interesting motif (firemen gear). We were both happy with our selection. I had Hero husband did a variation of the hot barbecue. Basically he asked for a no spice version. Only criticism would be splash marks on ice machine. We were there about 3-3:30 and they were not very busy so someone could have buffed it up! We will return read more

Food is good but service is terrible. These kids that work here talk roo much to each other and take too long to make our food that we have paid for. Need to really push these kids on how to work. Smile more and look like u are happy im helping paying your check u get every 2 weeks. Fort collins one is much better and i hope the service gets better and faster. read more

The service was great - our food was out fast, the kids selection menu was perfect and staff checked in on us to make sure our meal was made the way we wanted. Excellent place to grab a quick, flavor filled bite. read more

One of the best sub shops in Loveland! Ate here twice in the past month and not only great subs but GREAT service too! Deeeeeelisous as my three yr old says:). read more

I really wanted to like this place. I decided to try it for the first time. Unfortunately, I found HAIR in my sub! Not just one long blonde strand but a couple! BARF! On top of that, my bun was soaked and soggy. Never again...lesson learned. read more

By far the best service we have ever received at a firehouse subs. The subs were excellent! Fast service! Levi should be commended for the great customer service he shows to everyone! What an outstanding young gentleman. Great job everyone! read more