The food was excellent as usual; however, portions seemed very little for a medium. Service was lacking... maybe because one young man was doing all the work while two ladies were doing anything but working (hanging out in back, hanging out with neighbor restaurant employees, shopping at Publics, sitting out on the curb talking on the phone, etc) Ambiance was lacking. Very depressing with only 1 person working. I think I'll go somewhere else next time. read more

The firehouse experience was subpar. Staff didn't care much about friendliness. The restaurant overall is dirty. Looks like the roof is leaking because they had buckets sat out. The bathroom also has not been cleaned in a dog age plus there were no paper towels to dry your hands. The drink counter area was dirty sweet tea was unsweetened and had a hard time getting a lid out of the machine to fit my cup. The sub was good, but was lacking meat. read more

Horrible customer service idk how this store is still open. I keep trying to give it the benefit of the doubt and it's always the same thing. If you are not there over an hour before closing, don't even think about eating there they will give you a bad look and talk about how they already cleaned the tables. 2 times now going 45 min before closing and they say to go order only because they already cleaned the place etc. It's really uncomfortable and unfortunate. read more

We got a steak and cheese and Roast beef. The roll was good and the cheese steak was really good and juicy but it had extra meat. Worth extra meat. The roast beef was rubbery and sliced thick. I really questioned the validity of it being roast beef. read more

Today, the ladies behind the counter were turning patrons away! Every person that walked through the food were told it would be a 20-25 minute wait. They were all working on a catering order instead of breaking up into two teams. Must be nice to turn business away! read more

We went to this Firehouse subs in Leesburg Fl. Everything looked ok. Half hearted hello. But the girl that waited on us was anything but nice. She was totally aggravated and my husband had a question and she just ignored him. She was so snippy that I finally said something. The manager came up and rescued her. The manager was good. We will not be coming back. read more

The Club Subs were just meh, and they were fairly slowly made considering the place was not that busy. So far down here there are few sub shops similar to up North. There was no normal italian on the menu here, nor BLT sub. read more

Firehouse Subs - Ya I was really here. I like to prove it. - Sandwiches Near Me - Leesburg, Florida

We had a wonderful experience at the Firehouse Subs located in the Palm Plaza on 14th Street in Leesburg. From the moment we opened the door, we were not only greeted with a friendly, "Welcome to Firehouse Subs," but also a mouthwatering aroma. The service was beyond exceptional. Since we had packaged ice cream with us, the staff offered to keep in their freezer while we enjoyed absolutely delicious French Dip subs where each ingredient added to the overall flavorful perfection. Additionally, the dining area was immaculate! We highly recommend stopping by the Firehouse Subs located in the Palm Plaza in Leesburg for a great casual dining experience. read more

Sadly, this location has decided that they no longer value or appreciate public educators. They used to offer a teacher combo; now they do not. Take your business elsewhere. read more

Just visited here on 1/7/2024. Way better than Subway in terms of portions and a wider variety of soft drinks.

Food is consistently good but the cleanliness of the restaurant and the attitudes of the crew members could definitely be improved.

Italian sub was awesome.. the staff was amazing definitely will be back because of the food and service

Quick, Consistent satisfying sandwiches... IF ... You call or order in person. Even in the mist of a pandemic... when using the app or when ordering online I am 7/8 times my order is off in one way or another. If you like New York or LA pastrami it won't nearly compete but it might hold you over if you fix it up right! read more

Busy location at lunchtime. Call in your order then go pick it up. This location is in a Publix plaza. read more

Firehouse Subs - Sandwiches Near Me - Leesburg, Florida

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Me and my boyfriend frequent Firehouse very very often, and today they completely messed up his order, because a new employee at the counter didn't receive help that he needed. And the order ended up being completely wrong. I went into try and get a re made sub and they were just utterly rude. No help what so ever. 12$ down the drain that I don't have to just waste. read more

Worst Italian sub ever. It had meat , very little and little if any Italian meat. It was wet and did not fill the 12 inch sub roll . Cannot begin to compare to Jimmy John's or Jersey Mikes. read more

Where do I start, this place is always filthy. They apparently can't keep anyone as the staff almost changes weekly. The food and portions are inconsistent at best. I never thought I would look forward to Subway, but they're making it easy. read more

Visited this store for lunch yesterday - 5-25-22. at around 4:00 pm. No "welcome to Firehouse Subs" or any kind of acknowledgment. Woman with a mask on rather rude(but I don't think she was feeling well) was extremely difficult to understand between the mask and the plexiglass! Really need both, people? My husband translated, bless his heart. She could have pulled the mask down a little to be understood! My Italian sub came out a soggy mess. Husband' s was ok. But really - do you put on mayo and other condiments BEFORE you toast the sandwich??? That's just stupid. Not good experience. Maybe need friendlier staff. The second woman who made up the sandwiches just handed them to us without a thank you, come back again or anything. Just stared at us. The management needs to buck this place up a notch read more

I love Firehouse subs but I was very disappointed today. The hot sauce rack was half full and most of the bottles that were there were empty. :( read more

Firehouse Subs - Empty rack. Empty bottles. - Sandwiches Near Me - Leesburg, Florida

The sandwiches are very small for the price, even smaller than subway. Hardly any meat or toppings either. And it took 10 min when there was only one person in line in front of me. The two stars are for the many hot sauces they offer. read more

Firehouse Subs slogan should read "started by Firemen - run by idiots". Firehouse has a different slant on the sub-franchise business...For me, the whole play on the NY city thing doesn't WOIK . Despite half a dozen other type of sub franchisers...Fireman's has decided you CAN'T have it your way...they put on the toppings. P.S. The meatball subs - meatballs...are disgusting. read more

The bread is not good North East Italian Hogie bread and the toppings are not what I look for...no hot peppers! Mayo and Mustard, again not the usual choice in NYC. If you don't want the whole North East Sub experience you may be happy. The service however was excellent, people there were working hard to get through the lunch time crunch. read more

ordered online and paid online...order was wrong and did not have all the items ...Manager said sorry but because on line order no refund...rip off read more

We love our local Firehouse! The staff is always friendly and goes above and beyond. Gary is a great manager there and they always take fabulous care of us. read more

The hot sauce selection is a great idea. Nice to go somewhere in FL and have the staff understand that I do not want to spend a lot of time to get lunch. read more

Horrible food worst subs I ever ate!! Bread was dry and beef was dry gritty and tasted like dog biscuits!

I went to this location on 2/22 during my lunch hour. I work about 5 mins away from it. I had ordered a Firehouse salad with a medium bacon ranch sub (to-go). I initially waited 30 MINUTES, still being patient because the location was busy. However, 15 more minutes passed and my order was still not out. I went up to the employees and asked about the status of my order. Other customers were walking in and out within 10 minutes with their orders. The employees looked into the system and could not find my $13 order... they then proceed to apologize and say that 3 other customers with my same name had ordered to-go as well and they must've sent my order off with them by accident. They said they would begin preparing my order at that moment. I then waited for 15 MORE MINUTES and the employees continued asking me what exactly I ordered. At that point I was extremely frustrated that my entire lunch hour was spent waiting for my order. I asked for a refund so I could walk out. Instead they gave me a card for a free medium sub. After waiting an entire hour for my order, it was finally handed to me and I had ZERO time to eat it before returning to work. Needless to say, I will NOT be returning here. I threw away the free sub card and let all of my colleagues know of my terrible experience at this location. read more

Always about the same when I come here. Food is good and pretty much what you would expect at a Firehouse Subs. They are ALWAYS busy around lunch so if you come during that time, be prepared. They still do a good job of getting the food right and it to you in a decent time frame. read more

The corn beef was extremely fatty, a year age it was lean and perfect. You can't cut corners and charge the same price.

Always very delicious! Tend to have a wait so if you need a pick up call ahead. Had both Salad and Subs and both made perfectly.

Leesburg Firehouse is the best sub place in town. They have the best food and the best service. Sure, it's more expensive than subway, but you get what you pay for. Firehouse slices their meat in house. Subway meat comes pre sliced and frozen. Now which one sounds more appetizing?! The owners of this store are wonderful people and they run it very well. The employees do a very good job with order accuracy, timeliness, and service with a smile. In the rare case that someone's sub or order does get messed up, they will remake your food to make it right. They really care about customer satisfaction. Even on busy days, like Sundays, they manage to serve the lunch rush quickly and efficiently. I've tried every sub on the menu, and I can't pick a favorite because they are all delicious. Don't like hot subs? That's ok; they can make it cold for you! The staff is very accommodating and will fulfill any special requests to a reasonable extent. Along with the delectable food, if you get lucky and come on the right day when he's working, a delectable hunk of man candy will make and serve your sub. You'll get a treat for your eyes and for your stomach! ;) I have been to the Leesburg Firehouse location probably a hundred times, and I don't ever get tired of it. Just try it; you'll be hooked! read more

I love this Firehouse! They have wonderful service and the subs are the best. They're a little pricier than Subway (just a little) but I can't even eat Subway anymore. It's so much better! The only sub I've gotten is Club on a Sub, but I love it so much! I get mine: On white, no tomatoes or onions, add chopped pickles. Delicious! I get this once a week. They also have amazing chocolate chip cookies! read more