I've eaten here a few times and they make good sandwiches. The thanksgiving sub is absolutely comforting and tasty. It's season so don't miss it! The inside of the store is cute and decorated like a fire station. Staff is nice. read more

Firehouse Subs - Thanksgiving sub - Fast Food Near Me - Everett, Washington

These subs were really good. Full flavor, soft bread and well seasoned. Received via delivery, well packaged and still warm. Hope to visit a location near me soon. read more

Firehouse Subs - Firehouse Meatball - Fast Food Near Me - Everett, Washington

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Got this around 7pm. got busy so couldn't eat till later. i took a bite and just got straight up lettuce, sauce and lettuce There was no chicken, cheese, or jalapeños. My boyfriend got his sandwich right. The workers were to busy talking than making the sandwich right. read more

Firehouse Subs - sandwich - Fast Food Near Me - Everett, Washington

Staff here is super nice and chill. The sandwiches are delicious and restaurant is clean all around. Would recommend !! (A+ music selection too) read more

The sandwiches are straight up GAS. Except the chicken ones, those are kinda doo doo. Don't bother paying full price. Use the coupons online for 50% off! Not worth it otherwise. Charging $18 for a sandwich is clown world. Main complaint is that everybody who works here acts like they hate customers. It's all good though, you still gonna make my sandwich read more

Boss amazing and nice, sandwich's really good, try's to build community with customers read more

Firehouse Subs - Sandi - Fast Food Near Me - Everett, Washington

1st time weve been there & we were greeted by a young man named Gabriel. He was FANTASTIC!!! Greeted & served us with outstanding politeness. My favorite thing is seeing a young person, who truly takes pride in his work. Well done Gabriel, keep up the good work. !! (& the food was great too) read more

So I did a review on this place years ago and it was not good. Mostly because of the management treating the employees badly not only in front of customers but just in general, I have worked in customer service my whole life, you don't do that, but also because of the use of canned mushrooms and Crappy everything. I really love a sandwich with sautéed mushrooms and the use of canned is not the same at all. I have recently ordered from here again to give it a second try and I was pleasantly surprised that it was by far better than the first time and I have ordered from there again since then. I thoroughly enjoyed that they made some changes for the better and have really liked the sandwiches. Thank you for the upgrade and keep up the good work! read more

They have large, tasty sandwiches. I like that they are steamed since we don't have that other places. They are always friendly. Sometimes it takes a while for my food to be made. They have a Freestyle soda machine. There are a bunch of tables. It's clean and bright inside. The parking lot is pretty difficult to get in and out of. It can be very annoying and take a while. However, once you are in the lot, there is a lot of parking available. read more

This place is a little above average. The food is decent. It isn't cheap. The employees seem to really like each other so the vibe is good. I had the thanksgiving sandwich today? It was SO good. I don't know if I could make it better myself. The turkey was really good. White meat and not dried out. read more

We order food to take home for lunch today. But the bread was hard & was not fresh. When we lived in SC about two years ago we never had a problem with Firehouse subs. But here we either get not fresh bread or soggy sandwich. I miss it being so good. read more

This place is awful...there are 6 people "working" behind the counter. There is no engagement, everyone is moving slower than molasses and only taking to each other. The food is good but honestly it's not worth the wait time or the service. read more

"This restaurant serves amazing subs that are absolutely delicious! The flavors are on point, and every bite is satisfying. A great spot for a quick and tasty meal! read more

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we have ordered subs and soup at this locagion twice a month for over a year. The quality has dropped. the last month sandwiches have been toasted black and burned charcoal. We let it go once. Three days ago it happened agsin. We live a half hour away and driving back is not an option. We sent pictures, complained to corporate, we were told the manager would follow up. But he/she has not. I am following up for the third time. After this i will goto Jersy Mike's. They have many locations and cut the meat, bake the bread in front of your eyes at a better price. read more

Great subs great people. Great price wonderful parking. Fast service and wonderful place to go. You should try it. They do wonderful subs. This place is incredible. You get five stars. read more

Fantastic sandwich shop. There are a lot of friendly faces- if you are a regular they remember your order which is cool. It's the only place you can get a deli sandwich if you're pregnant because they steam their meat. Highly recommend. I love the firefighter theme, so kitch. read more

very friendly staff and the subs are the best. we drive all the way from Kirkland to Everett just to eat there.

I'd been curious about this place ever since I saw the commercials & the closest one was in Palo Alto. The customer service was great! I had the Italian, and the sandwich came promptly enough. It's very much like Quizno's, maybe a little better. Based on my experience, I'd definitely be back. Glad to know there's another solid sandwich spot! read more

Firehouse Subs - Italian with Salt & Vins! - Fast Food Near Me - Everett, Washington

Rated 5 stars, due to the food, accuracy of order and ready at the promised time! This is only my second visit to a Firehouse Sub and it did not disappoint! I will be back! read more

This review is for both yesterday and today's visit. Yes, I enjoyed it so much yesterday that I came back today! Yesterday I discovered that I had enough points for a free sandwich (Yea!), so I ordered the Italian, which I'd never had before. I didn't think I'd like the dressing on it, but it was very good. All in all the total for my meal was under $5 with chips and a drink. I love that you can choose any size drink and it's the same price. Today I returned to take advantage of the triple point offer and opted for the Turkey Bacon Ranch. It too was very good. The downside of this place is that the subs are really small, but the price is big. On a previous visit, I thought about ordering a large sub instead of a medium, but $10 is insane, even for good food. Yes, I'll definitely be back. I wish there was a location closer to me as it's a bit of a drive (although luckily I found a way to get here that allows me to avoid the highway. One other thing I don't like about this location is that it's not very accessible. There are stairs to every entrance of every building which is unfortunate, since I have a hard time with those. I noticed that there "may" be an accessible entrance in the corner of the 'strip mall' , but it's very hidden. Very unfortunate that it most likely deters those with disabilities due to the lack of accessibility. Another thing I wanted to point out was the employee who took my order. He was civil, but I wouldn't really call him customer service oriented. There are so many aps for rewards points at different restaurants that I get confused. The reason I went there today is because of the triple points, but I was having trouble remembering how to receive the points (via ap or entering my phone number). The guy got really annoyed when I gave him my phone number after ordering and told me that I was supposed to do it beforehand. I apologized and he was nice about canceling the order and letting me give my phone number again. It would be nice if they would ask if you wanted to enter your phone number for rewards points, since the company made the effort to email customers about them in the first place. Four stars for great food, though! read more

Firehouse Subs - Italian sandwich. So good! - Fast Food Near Me - Everett, Washington

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Service was decent, sandwich was good. Soup wasn't remotely soup. I would rather the staff just told me it was nasty or that it was sitting there all day. I will go back I just hate wasting money on food I cannot eat. read more

Firehouse Subs - This is supposed to be potato soup. It was dry and not good at all. - Fast Food Near Me - Everett, Washington

Great food, exceptional service & the location is perfect. I ordered the Italian for my Love medium and it was so delicious and the perfect size. The N.Y. steamer was amazing and reminded me of a lot of delis back on the east coast & Midwest that I'm accustomed to. The lack of 5 stars has to do with the mobile online ordering option - I completely finished everything but couldn't pay for the food - so I had to call the location and pay when I picked up the food. read more

Firehouse Subs - That's my order of Italian & New York Steamer - Fast Food Near Me - Everett, Washington

Great sandwiches it takes time but worth it, good Stuff I will be back just more informed read more

Of the six employees behind the counter, only two were even sorta wearing masks. Neither had their nose covered. ...and my veggie sandwich was, for some reason, just cheese and tomato. No lettuce and usual toppings. Not even the hot peppers I requested. Just bread, cheese, and tomato. Wtf? read more

Firehouse Subs - 'Veggie' sandwich. - Fast Food Near Me - Everett, Washington

I have never been here before so I wanted to give it a try. Ordered two the Philly cheesesteak sandwich no mayo no mustard. Waited over 20 minutes for two sandwiches, in a freaking hotbox with NO AC only to get home and they are disgustingly salty! I cannot taste the meat, the cheese... nothing but saltiness!! Open up the sandwiches and bam they are covered in mustard and mayo!! I call them up and they are closing so I cannot get a different sandwich. The employees took forever and seemed super annoyed. Maybe it's because it's 90 degrees and they have no air conditioning!! Super disappointed. I'll try a different sandwich but this is awful! read more

Firehouse Subs - Philly cheesesteak with MAYO and MUSTARD that I didn't want! - Fast Food Near Me - Everett, Washington

I went here last year to get my free birthday sub (join the club and they email you the free sub notice). I like that there is a nice Firehouse theme to this place and they have some charity they support when you buy a water or something like that. The interior is decorated nicely and the staff is friendly. The food was good, not great. I gave it 3 stars since unfortunately it feels just like the franchise that it is. Nothing made this place unique. It has subs and all the various sides that go with it. It just didn't strike me as memorable. read more

Firehouse Subs - My free sub. I think it was a Pastrami. Tasty. - Fast Food Near Me - Everett, Washington

Staff were nice. There were over six staff working and more then 2 people waiting for their order . I was very specific about wanting and adding olives and pickles to my bacon turkey ranch sandwich. Drive all the way home and no olives at all. Call me wierd if you must but I don't eat sandwiches without olives. Now on a good note the potato soup was delicious. My sick 1 year old baby girl enjoyed it and it was just what she needed. read more

Firehouse Subs - Clearly reads add pickle and olives - Fast Food Near Me - Everett, Washington

Typically slow service, but the sandwiches are great. Make sure to specify cold or toasted, they don't go 100% by the menu board.

Customer Service in this location is TERRIBLE, they don't acknowledge your presence and act like they're upset to have customers, all except one young guy called Daniel the others shouldn't be working infront of paying customers at all read more

Didn't even acknowledge that we walked in much less that we were standing in line for a hot minute. No one said anything, not a word. So we walked out! read more

Used to be one of my favorite places. Got a sub recently and it was so soggy on the bottom, had to throw out a lot of the bread, what happened? Not very toasted either My daughter also said her last few experiences here were like this too! read more

I've seen the advertisements for Firehouse, but never had the opportunity to eat there. Well, let me tell you -- this place is good enough to rocket me right out of Yelp retirement. I am a HUGE fan of ham, so I ordered the ham and swiss sub. Oh my goulash, this was pure heaven. The ham is the perfect blend of sweet and savory with the afterkick of yum! Party in my mouth, tastebuds singing with delight. The bread was melt in my mouth fresh (my mouth is watering just thinking about it) and completes the whole bundle perfectly. This was the first time I've ever visited, and I'm planning to become a regular read more

Came here because my bf had been raving about this place since he had it in Knoxville, TN. When we walked in we were not greeted and stood at the counter for a few minutes while employees walked past us. The food came out extremely slow as well. I had a Cajun Turkey which was pretty good. I wish the service was as good as the sandwich. read more

First time here, we ordered for pickup online through their system. We are big fans of gourmet subs and they were phenomenal!! I'm normally a tuna or BLT person, since they didn't have either option online, I went with the Club in a Sub. Holy hell, their ham is the best I've ever had. The mustard was superb. I absolutely LOVED the cardboard clamshell containers. I didn't have to wrassle with unwrapping a goopy paper mess! The bread is THE BEST. So fresh, light, delicious. Even though the sub was hot, the bread didn't tear up the roof of my mouth! One thing they need to improve on (share this with your IT person) is that when you change the sandwich size, it apparently deletes all your modifications for the sandwich. I spent time changing cheese, wanting extra Mayo, adding sautéed peppers and onions, no raw onions, only to get the regular menu item. I originally had a medium in my cart, last minute I changed it to a large and I guess it reset all the mods. Bummer. read more

Firehouse Subs - Club On A Sub - Fast Food Near Me - Everett, Washington

Slow service. Not sure why or how a sandwich would take that long to make. I've had faster food prep at just about any sit down restaurants I've been to. It's clear they don't care about customers. Last time I eat there. Hope they lose everything. There could be a business here that values customers instead of being annoyed by them. read more

I just want to preface this by saying, if you get a sandwich directly from the menu, with no modifications, it will probably be fine. But, if you want to get a special order, this place is such a chaotic, disorganized, hodge-podge, with your sandwich also getting passed around between multiple employees, that the details of your special order may get... "lost in translation." In addition, the employees seem malcontent... I suppose they are underpaid, underappreciated and perhaps would also like some more elbow room to work. Most sandwich places are not very good, this place included. read more

Kind of tired of them always getting something wrong on the order. Not going to address the fact that the crew seem to chitchat behind the counter while casually taking their time making sandwiches while the masses wait. Just talking about them missing items every.single.time. Can you train them? RE-train them? Explain to them WHY it's important to get the order right and not just decide 'not to'...? Might help. We don't seem to have this trouble with Jimmy John's or Port of Subs... What they DID include in the order tasted good, though... read more

In a land where even fast food now sets you back a ten spot, I applaud a place with a sandwich for $9. Especially one made of brisket slow cooked for 12 hours and then slathered with all the stuff that coats the tongue and arteries -- a soul food kind of splurge. Clearly I was pleased with my sandwich, and the service was good, too. Friendly, fast... The cookie I got on the other hand was good enough but not worth a reorder given it wasn't super fresh; I would instead just grab some grocery store cookies and get a couple sleeves of sweets for about 2x the cost of one cookie here ($1.19). Bottom line: Yum! read more

Dude was giggling at another worker the whole time we where ordering, he got both sandwiches wrong. Even after we corrected him the new ones were wrong! They were standard sandwiches on their menu! No changes to them! read more

Very very slow , mid afternoon Saturday. Go somewhere else! A lot of people waiting.,..........