Some of the best subs in town,really love the steamer, the service is always good and friendly. Restaurant itself large and has community theme. read more

Their veggie sub is so delicious! There was a bit of a wait, but the outcome of a delicious sandwich was worth it! The restaurant is clean and comfortable. read more

Never disappointed. Our fire department will often order the boxed lunches for large training events and the sandwiches are always good. When I go to the restaurant myself I typically get one of the hot sandwiches which have always been delicious. If you're a firefighter and wear some department apparel you'll get a free fountain drink. They have an option to donate your change to their charity which gives grants to emergency service agencies to purchase emergency equipment read more

Our order was ready early and everything tasted great! No trouble finding the pickup area or anything. I forgot to get pictures of all the sandwiches before we dug in. It was a little expensive for a sandwich though. read more

Firehouse Subs - a person holding a sandwich - Sandwiches Near Me - Eau Claire, Wisconsin

Amazing service and great food. Everyone is so friendly. Dining room and restrooms were clean. Love coming here

So decided to give Firehouse yet another chance...I enjoy their subs (usually) but sometimes the service has a lot to be desired. I ordered online, to note specifically I ordered double meat and extra pickles, but received neither (but paid the extra). It's apparent I don't need to purchase anything else at Firehouse since all one needs to do is walk in and look around and an immediate assumption can be made, which should steer ones decision as to whether or not to spend their money. I tried to give a second chance but have to say, with the amount of options that exist out there, my choices will be pointed elsewhere. I tried to support this business, since I was a firefighter in a past life myself, but at a certain point you have to be realistic and make better choices. read more

Waited in line for 20+ minutes to be told when I got to the front of the line that it would be a 30 minute wait to get my food. So I left to spend my money and time somewhere else. Why not let people know when they get in line instead of wasting their time? Normally I would highly recommend firehouse but people don't have infinite amounts of time on their lunch breaks to stand in line and wait for food at a fast food place. It's not like they're serving steaks and 4 courses. read more

I stopped in there on 10/16 to get a sub around 8 PM. out of the five or six staff making food only two had masks on! The guy that took my order was complaining to staff that he didn't feel very good and he was one of the guys that was not wearing a mask!! Totally unbelievable. On top of that it took me over 20 minutes to get my sub. Granted they had some big orders ahead of me but with five people one would think a singular sub should be able to get done also. Never going back there. read more

Food is great!! Cleaning dude is a creep!!! Made me feel very uncomfortable dancing and prancing around listening to music. Starring at me. Was not a pleasant experience ate fast and ran out the door. read more

Terrible service was tols food would be ready at 12:10 nicely asked once when my food would be done was told its almost ready waited 20 minutes longer and still no food. Terrible customer service they can all go fuckoff read more

The service was so bad they got my order wrong 1 time then my moms 3 times unacceptable. But food was Scrumptious.

Good food, high prices but quality food! They always are will to change things if you wanna add or remove ingredients. Food is always warm and tasty. Coke products which is a plus.... read more

We ate at Firehouse Subs for the first time yesterday, and the subs were delicious. The employees were very friendly and extremely helpful. read more

The service was extremely unprofessiona. It took over 15 minutes to get our two sandwiches and it wasn't even busy. Not to mention the girl who took our order was impatient and short. During the 15 minutes we were waiting two different people came back into the store with messed up sandwiches. Definitely will not be coming back read more

Location is accessible but you have to seek it. Clean dining area. Food was average and did not live up to the image. Limited variety as almost every sandwich included ham or salami. Great if you like that. read more

Not the friendliest bunch for sure and portions are a little small for the price but the New York Steamer was damn good.

Great subs, needs better management. Long wait for sub, not super clean, and soda machine was out of most options. Staff seemed to be more interested in socializing than working. All things that can be rectified with good management. read more

We had a great experience with this Firehouse Subs location in EauClaire! We traveled over 3 hours to meet our family at a near by park for lunch. We ordered ahead before they opened, planning to arrive upon opening. When we got there, we were greeted by name as soon as we walked in the door, and found two people already preparing our order of 5 subs with all the extras. They quickly finished our order and bagged it up immediately, telling us which bags contained which items. Everything was made just the way we asked for it to be, and each sub had a number that corresponded with the same number on the receipt, making sorting things out so convenient. The bread was fresh, the vegetables and all the meats and cheeses were fresh and so very good. We will definitely stop at this Firehouse Subs location the next time we're in the area. Thank you, owners and managers! read more

I'm in love with these subs. If I ever get to pick my lunch place I'm definitely going to Firehouse! You get to watch the subs being made and everything is just so nice. Inside the have all the fire jackets and all the fire stuff and it's just a fun interactive environment!! read more

Terrible experience won't be going back. Had to wait 20 minutes just to get a a sandwich then I finally get food bag they put it in smelled like cig smoke. read more

Came in here a couple months ago and had a good time, the food was amazing as always and the staff was very friendly. One of the employees came up and asked how my food was but I didn't have it yet so she said that she would come back and see how I was liking it after I had gotten it which I got a kick out of. Very nice spot! Clean, friendly and great food! Always what I'm looking for. read more

Ordered 4 subs and everyone loved them. My club-in-a-sub was awesome. The quality of bread, veggies, and meats made my mouth smile and my tummy sing! The staff was nice and the space was spotless. read more

I've had every sub here. My favorites are the steak and cheese, Italian, sweet n spicy meatball, and brisket. I'd recommend eating them instore if possible as the bread will get soggy after 20 or minutes. Staff is super friendly and provides excellent customer service. read more

The staff is extremely friendly and the subs are fantastic. I thoroughly enjoyed my visit

Delicious! I had the beef brisket. Truly like something that would take me a day to make at home. Puts subway, Quiznos, jimmy johns etc to shame. A large sandwich with 2 cookies easily fed my wife and I. read more

Friendly place to grab a sub to eat. The whole place has the firehouse theme, and the workers are all dressed in the classic firemen overall type attire. You stand in line, kind of like at subway but without all the ingredients laying out in front of you, and order at the counter. There are pictures of the sandwiches on the menu on the wall. I got the smokehouse brisket, based on my craving for something BBQ, and something briskety. That clearly hit the mark. The sandwich itself was alright. The meat was moist and the BBQ sauce tasty, but I wasn't too impressed with the type of bread that was used. The staff is friendly, checking up on me occasionally to see if I enjoyed the sandwich. It is kind of weird for a non-restaurant place to do that, but I got with the program. There are quite a lot of different subs on the menu, some that I'd probably like to try in the future. In summary, if you want some subs and are tired of Subway, come check this place out. read more

I had "The Hero" which was really good. The only reason I gave 4 stars was I thought it was a bit pricey at $9 for a regular sized sub without a drink. read more

Great selection of sandwiches. Many different flavors to pick from. Our family ordered five different subs all of them very good. They have a self serve soda bar with hundreds of combinations, kids loved it. Never been to this franchise before but I'll be back to try something else soon. read more

I've been thinking about going to this place for years but always turned it down to go to subway. Ended up making my way to Firehouse, finally, and good lord... This place is amazing! The atmosphere is fantastic and, coming from the guy that's tried them all, the subs are extremely good. If you have any notion on going... Give it a shot.. Worst case scenario, you'll eat a good sandwich.. Best case scenario, you'll find a new treasure. read more

Updating my review. Its been 4 months and the owner hasn't reached out to me. They've proven how little they care about a bad experience read more

This place was my favorite spot for a while, but then they overcharged me, didn't give me half my order, and when I called to ask to get it corrected, they told me off and blamed me. I'd recommend the food, and usually have great service, but they ruined it. read more

You wouldn't think a sandwich with ham and bacon would be so bland I had to add salt. The chicken salad my companion had was average, nothing special. He did say the organic milk they serve is excellent though, and he is a big milk drinker. Pricing is higher than most sub shops. I'm going to stick with Jimmy John's. read more

This place is fast and the food is good for a sandwich place. It's a cool concept and the choices are not boring.

Easily the best sandwich I've EVER had. Excellent and friendly service. I will definitely be back soon!

My first visit was Saturday , awesome sandwich and more than enough to eat! Service was so friendly, delivered the food right to our table, not the usual sandwich shop! My review, thumbs up!!! You have to give this place a try! And kids are given red firemen's hat! Cute... read more

My go-to place when I'm out by the mall. They also have one of those cool soda machines that can make like a million different drink combos.

We placed an order for pickup online, they forgot half of our order. When we called to ask them to make it right they told us that it was our own fault that we didn't get everything we ordered. Mistakes happen, but this kind of service is unacceptable. In addition to everything being overpriced, we were treated poorly. Needless to say we will not be going back. We are a business and Firehouse could have counted on regular orders from us for half a dozen people but they have lost our business permanently. read more