Fantastic. I will be back. The Jay Ray sandwich is so good! The bread just right--flavors real. The…read morepotato soup was hot and full of flavor. And seriously the cookies are soft and chewy--Famous for their sandwiches but could be known for their cookies. We are definitely stopping here on the way to the cabin. 5 stars and....good local people.

Personable staff. Family owned. Transplants from Chicago and long standing members of the Eau…read moreClaire community. Richie made 2 of the best sandwiches with the freshest ingredients that I'd had since I lived in the twin cities. Brian represents the type of customer service provider this world is losing sight of. 100% repeat customer ... F the fast food chains and swing thru Jay Rays for a quality human experience

I live in MN and when I drive down to visit my sister or parents in Madison area, I always plan on…read morestoping here for lunch or dinner. I wish we had Cousins Subs in MN because I love the chicken cheddar delux. I haven't quit that sub since I was a teenager. This location is clean and the staff are friendly. I've always had my order made fresh and accurate. I will stop here as long as they're open. I wish they were open Sundays, but happy the staff get that day off too.

10 stars! Living 2 hours away in Minnesota I'm always craving a cousins and anytime we are driving…read morethrough Eau Claire we have to stop. We are never dissapointed. Service is always quick, staff is friendly and the food is SO good. $30 for 3 sandwich combos is affordable IMO. I'm picky and I always add on things like cheese, extra mayo and pickles. And They've always got my order correct. Please please never close!!!!!!!! See you next time when we travel through.

Some of the best subs in town,really love the steamer, the service is always good and friendly…read more Restaurant itself large and has community theme.

Their veggie sub is so delicious!…read more There was a bit of a wait, but the outcome of a delicious sandwich was worth it! The restaurant is clean and comfortable.

I was just in there and he rang me up and never washed his hands before he helped another customer…read moreand i worked at a sub place before its called wash hands before u put gloves on

Typically outstanding food and really good service from Jersey Mike's at this location. Can be a…read morelittle challenging to get to and exit from, but I put that down to the lot construction and traffic. Sandwich was really well made and exactly how I wanted it made.

Jimmy John's has a fairly consistent sandwich regardless to which I'll let you go to. And they do…read moremake the sandwiches pretty fast. Good service. I always get it to go, I never eat in the restaurant. Never disappointed. The bread is super fresh. Cookies, chips, and fountain drinks.

I placed my order at 7:11 pm. It showed online that it was out for delivery for almost 45 minutes…read more I called the store, asked where my order was. Female employee said they had just gotten 8 orders at once, but the driver has it. At 8:33 pm I called again because it showed "Eat" on the tracker, but my food was not outsidemy door. The same female employee was very snotty to me, said she talked to the driver, he delivered it, it's there to the leftover the door. I told her no, I've been watching out the window, I went outside looked up and down, nothing. I told her I'm filing a complaint. She said "you can go ahead and file a complaint with upper management or a supervisor thats fine but your food was delivered." I told her no, you need to find my food and redeliver it. She said hold on. Came back on and was all sweet, said the store has been closed for 35 minutes now so we can't remake your food and chances are someone took your order. I again told her I had been watching out the window, no one has been here. I told her I wanted a refund immediately. "OK we can do that...I'm sorry... I told her she wasn't sorry because she was snotty to me and I'm filing a report. This exact same thing happened to my coworker a week ago. Now I have to wait 48 hours for a refund! Update: Hour and a half after my order, my neighbor got out of bed to check and sure enough my food was outside the door of the wrong building.

work near by and have always enjoyed this location. The subs are fine. Better than many. The…read morestaff including the manager is professional and kind. The store is neat and organized . I would like to specifically shout of Ethan Brandon on the team. They are spot on and great assets to the organization. My only question is do I want to do business with a place where a member of the leadership/ownership group owns a Tesla Cyber Truck. That's just immoral and gross. Sell it dude ! It's a little douchey and on the fascist side of things. Not a good look.

Grabbed subs here a few weeks ago while passing through Eau Claire and would return if in the area…read moreagain. Friendly, quick Jersey Mike's. Clean bathrooms. We enjoy Jersey Mike's subs so everyone was able to get their standard order and enjoy their lunch. Oddly, this location does not have honey mustard. Parked the motorhome across the ring road at the mall i.e. less than 100 yards away. Cars can park right in front.

Service was delightful, very nice employees. It was clean and subs were fast and tasted good. Big…read moreBUT... there's no changing station in either bathroom. Changing my little baby's diaper on a cold bathroom floor is a swift way to make the rest of my experience negative.

AMAZING FOOD!!!! The sandwiches were absolutely deliciou!…read moreThe bread was prefect and soft, amounts were great and altogether service was great!! Definitely coming back!

UPDATE: Keith, the manager, called and emailed me the very next day after I posted this review. I…read moream adding a star as a result. He handled the matter appropriately and demonstrated the qualities of a professional and effective store leader. I did emphasize to Keith that I don't know what the employee may be going through, and my intention was simply to bring the situation to his attention. He did not make excuses but was also compassionate, and it was clear that he genuinely cares about his employees and wants the best for his store. Writing a review really can help managers support their teams, so I encourage others not to write this store off if they have less-than-perfect experience. . . . Overall, I would typically rate this location five stars. The food is consistently good, ambiance is nice, and the majority of the team provides friendly and efficient service. While there have been a few occasions where my order was incorrect, even after being remade, I understand that mistakes can happen. That said, I do want to address a recent service issue that was disappointing. During a recent visit, my partner and I were assisted by a staff member named Shelby (red hair, mentioned only in case she was ringing under a different name). Her demeanor was noticeably unprofessional and unwelcoming. She appeared visibly irritated, was abrupt in her interactions, and handled items roughly, such as slamming cups, which made us uncomfortable as customers. We frequent this location approximately four times a week, and after this interaction, my partner returned on a separate day and experienced the same attitude. Given how often we visit and how much we generally enjoy this location, this was particularly disappointing. In fact, we found ourselves questioning whether we had done anything wrong during the ordering process due to the negative reaction we received. Because this is a small community with many regular customers who value this Jimmy John's, consistent and respectful customer service is especially important. For this reason, I am adjusting my rating to three stars. I hope this feedback is received in the spirit intended, to help improve the customer experience and support staff development moving forward.

Ordered food. Never recieved. Owner and manager refused to give a refund. Very rude customer…read moreservice. No food. No refund.