Great handcrafted subs at this location, served hot and fresh! Head and shoulders above Jersey Mike's and Subway, while contributing to first responders. This location is very clean and well kept. Trinity our server was friendly and welcoming while getting slammed with a line out the door for food orders! My favorite is the Club on a Sub. Consisting of, smoked turkey breast, honey ham, crispy bacon, and melted Monterey Jack cheese, served with lettuce, tomato, onion, mayo, and deli mustard on a fresh sub roll (medium size is $9.49). The perfect filling comfort sandwich for a fair price. Delish!! read more

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Usually come in here and it is clean and run efficiently, not so much today. It's like the grown-ups took the day off and left it to the kids to run. I pulled into the parking lot a little after 4 and there were 5 people standing in/sitting in the parking space directly in front of the door smoking. I went inside where two workers were and was promptly helped, however, everyone else came inside and two or three of the people outside smoking were working at the restaurant. Supposedly. I'm pretty sure one of the smokers just jumped back on the line without washing their hands, but it may have happened while I was focused on the two visitors hanging over the counter breathing their cigarette smoke and germs all over my food and the rest of what is behind the counter. Hopefully my order is correct since the one helping me was more interested in conversing with his friend than he was working on my order. The store itself was empty and it was dirty. Food on the floors, tables not clean. Very unlike this location as we come here often, but there are usually more than just kids who don't care running the place. read more

Firehouse Subs - Just lounging on the counter overlooking all the food. - Fast Food Near Me - Biddeford, Maine

The people were so kind & the food was fresh and neat .. the ONLY REASON I gave a 3 star is because I spent like $70 on two combo meals (large sub) and two regular subs I felt that was pretty expensive compared to subway read more

They literally chase you out of the store so you don't stay past 7 or god forbid eat normal time. I was literally told today they were not letting eats ins because it was 6:35. Like what? Use to like this place but they are just nasty about it they past few times. read more

I'm giving five stars because there were five people behind the counter and each was five times as stoned as the previous one. Seriously, this place shouldn't be called a sub shop - it's a friggin' bakery. The subs were quite good, though. read more

The food here is great. We typically stop on our way to swim or go to sporting events. If you love dill pickles, these are perfect. Problem is, the people making food are spaced out. Plan on looking at your sandwich and asking for whatever was left off of it. The cashier apologized numerous times and wanted to make it correctly. Claimed several times that they are training staff. Sadly, she seemed to be the only one that cares about her job. I feel bad that she's stressing and the others could care less. I hope this place can turn it around. I also wonder if they make that many mistakes with toppings, how clean are their hands and cleaning procedures. I don't want to get sick. read more

They get my sandwich wrong every single time. Seriously. How hard to make a sandwich from a slip that literally tells you how to make it?? I can't go back to this location. 4 times was enough. read more

Tiny portions for the price they charge. The manager yelled at one of her staff in front of customers. The sandwich was tasty. I'm not likely to return soon. read more

Firehouse Subs - Firehouse Steak & Cheese - Fast Food Near Me - Biddeford, Maine

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Great sandwich and the pick up service was perfect Will definitely use again in the future. read more

Best hot sandwiches! Love the NewYork steamers or Steakhouse cheese sub . Clean and plenty of parking.

Why did my wife pickup at firehouse today's was due to National Sandwich Day Bogo deal. So it seems that the only sandwich we have ever had that was just ok was the meatball sub. Roast beef is well done. Medium Meatball is hearty. Later when I heat it in the toaster oven the bread will turn crusty & Adding hot pepper flakes & Parmesan reggiano I Hope it will put it over the top. After eating the sub I wasn't overly impressed. Supporting firefighters with rounding up for $'s is a great cause. Thank you all first responders- Stay safe read more

I go to all Firehouse subs for 2 sandwiches. The meatball is excellent with melted provolone, spices. The other is the barbecue brisket. This location good and same quality as the others I visit in other states. read more

We usually love to eat at firehouse subs however, today I had an emergency our family, a bunch of people from out of state come in. I figured we'd order sandwiches from firehouse as we know part of the money goes to a good cause. The minute I mentioned to them I needed more than 10 sandwiches they put me in touch with the manager. I understood that that normally that would be a catering issue but I said we can either all come down there and order a couple sandwiches each or I can put in the order and you just let me know whenever you have time to make it. She told me to call back with the or, when I called back, it kept going unanswered and not able to leave a voicemail. When I finally did reach someone again, she told me they were still busy now it's 2 o'clock in the afternoon, I called back again and it kept going to that no answer where you can't leave a message. I can't believe they wouldn't want this amount of money for so many sandwiches since they donate to a good cause in our town which I live in. I called another sandwich shop up the road and they told me I could have 14 sandwiches in 40 minutes. This is unfortunate because we love firehouse subs, but the customer service was horrible and the manager didn't seem like she wanted our business. I also feel like our calls were going unanswered because my company cell phone has an out-of-state area code. Which is unfortunate because they probably assumed I don't live in town and I do for over 20 years! Wouldn't recommend for anything more than a quick sandwich. read more

Fist time trying Firehouse Subs so we made our choices based on a suggestion here on Yelp (brisket) and from the menu descriptions. Placed the order online for take-out and it was ready when we got there. App is easy to use & our order was accurate. The staff were all compliant with masks. I did appreciate the cardboard contains that kept the sandwiches protected from being smashed. The quality & taste of subs were just ok, nothing remarkably good or bad. Just very average. The bread was fresh and the hot sandwiches were hot. Ample fillings on the Italian, but it made it quite messy to easy & the bread kept sliding off the fillings. The steak & cheese was filled on one half and the other half was pretty skimpy. The winner was definitely the brisket and cheddar, which had a nice smoky flavor & was well put together. We each got large subs which were very large, we could only eat half! We tried the chili as well and it was ok, very much like Wendy's chili. The two could be interchangeable, I would not notice the difference. Overall, it was ok but I would opt for other sub options in the area next time. read more

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First ever visit (and last!) to a firehouse, EPIC FAIL! Extremely disappointed. No more than 6 customers inside but at least 6-7 employees. i had placed a first time online order. Walked in and stood under the sign ONLINE ORDER PICKUP. And stood...and waited...and stood. NO acknowledgement thought they all saw me there. Figured they were busy & gave them a few more minutes...nothing!!?? Five minutes passed and nothing. Finally I said hey! I'm here for my online order. Some kid pointed to a tiny cubby off to my left and there was a bag in there. It was my order, now growing cold. Customer servic e was the WORST! Got home and found a cup, not a bowl, of chili as I ordered. Chili was for my g/f. I got a meatball sandwich. Chili was the WORST we've ever had...watery and lame with a bitter taste. We threw it out. Sandwich was meh...Marke Basket or Subway's meatballl are FAR better with much better taste & texture!! I will NEVER EVER step foot in one of these joints again. It was a horrible experience!!! read more

Unfortunately, I got quite ill after eating the brisket sub yesterday (it was definitely that, I hadn't eaten anything else since breakfast and the onset was fast). I'm giving three stars because I realize that this was an isolated incident and everything else about our experience was good, and they were very busy since the Five Guys nearby was closed so maybe not as careful as they usually are. Hopefully they'll read this review and investigate, and nobody else will have the same experience. It seemed like a decent place. So maybe... make sure you go when they're not super crowded, and consider avoiding the brisket. read more

These subs are unique, taste great, staff are friendly and environment is neat and clean. Service is fast and efficient!

How remarkably UNremarkable. So sad. I finally made a point of getting a sandwich here, the only location I have ever seen in Maine. (I haven't been everywhere, so I may have missed one somewhere.) I did a create your own since I have special diet issues. I got a medium, which is good size for a single hungry adult. Pity the bread is steam heated, which only turns it to mush. And that the meat (I had ham) tastes LESS quality than the stuff I get at Hannaford's deli department.The veggies were neither here nor there in the way of freshness or taste. I see why they had such an extensive bar of hot sauces. I'd wanna offer as many ways as possible to hide the taste of this as well. read more

Firehouse Subs - Huge hot sauce bar...bottles marked by 1-10 heat index - Fast Food Near Me - Biddeford, Maine

sandwiches were alright bread is excellant but when ordering foid for pick up always while paying bill leave a tip why they get paid hourly was not served then do u want to round off for donations im sorry i wanted to order a couple of sandwiches with out being harrassed for more money. the sandwiches were light nit to much meat on the turkeys and it took some time to see if they put on provolone furst time there also not very pleased for two sandwiches costs ordered large sandwich. if i ordered from jersey mikes can't finish the large. i was not at read more

Just got a meatball sub and it was delicious! I rarely ever go places like firehouse but when I do go, they don't disappoint! I 100% recommend! read more

This is a horrible sandwich joint. They taste bad and are expensive. The location is bad and now there is a 5 guys that opened a few feet away so... Can I short sell Firehouse Subs? read more

Really great sandwiches,the beef smoked brisket was amazing,had a steak sandwich that was delicious as well

I love their sandwiches and called to order two last week. When we arrived, they had rules for social distancing and the number of people who could be in the store at any time but none of the staff wore masks. I won't be back. When my husband gets desperate for one of their sandwiches, I'll call ahead, hoping they have changed. read more

Steak and cheese sub w/ jalapeños was significantly better than I expected and when I saw the rack of hot sauces I busted in my pants

Believe it or not, I had never been to Firehouse Subs until this past weekend. I thought it would be just another Subway and since I don't particularly like Subway, I avoided it. My boyfriend convinced me to give it a try as a quick dinner on our way back home Saturday night. We stopped at the store in Biddeford and were pleasantly surprised to find it quiet and not busy. I ordered the New York Steamer and was not disappointed. The service was fast and we got our meals within a few minutes. The food was fresh and hot. They also have sweet tea which I'm never sad about! My only complaint was that the employees were a little loud after we got our meals but it wasn't a deal breaker for me. While I won't make it habit to eat here often, it was great for a quick bite. read more

I went in the other day to purchase a sandwich, Cheddar and brisket, and ever since have been having explosive diarrhea and stomach pain! IM STILL SICK!!!!! BLACK TAR!! read more

The best gluten-free sub I have had in forever! Great staff! Cannot wait to order again!

First time here and the food was awesome! I am from TX and the smokehouse beef & cheddar brisket sub is as good as the BBQ in TX! There are also health options with less than 500 calories. They also have one of those coke machines that can make any flavor drink you want. Friendly service, clean environment, great overall place. read more

Firehouse Subs - Welcoming, clean, friendly service! - Fast Food Near Me - Biddeford, Maine

A little disappointed today. The meatball sub was not very good. Did not finish it. Had an off taste to it but I got it to go so I couldn't say anything at the time. The parking lot was terrible. That isn't the restaurants fault but it is a very confusing place to find the front door, then find a place to park and when the food isn't great the other problems make the experience worse. Probably won't go out of my way to go back here read more

Great sub, salad, sandwich spot! I got the Sriracha Beef, it's roast beef, monterey jack, spicy sriracha sauce, tomato, onion, light mayo on a light wheat roll. All this for under 500 calories! My kind of sandwich. It was packed with flavor & heat, but not over the top hot. They have hot subs, cold subs & salads. Everything looked delicious & I can't wait to go back to try something else! They also host community events. The rescue I volunteer for, Lucky Pup Rescue, had a "Subs for Pups" fund raiser last night & it was a huge success. I'll be back often as I want to try everything on the menu! Give it a try you will be glad you did! read more

Firehouse Subs - My dinner date at the "Subs for Pups" fundraiser! - Fast Food Near Me - Biddeford, Maine

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Tried this place out. Very, very underwhelmed. Seems like every protein ingredient they put on a sandwich comes out of one of the dripping with grease mini ovens. read more

Been going here for almost a year, at least 2x a month and every time has been amazing. This last visit, something had changed, the rolls were NOT the same, they had a slightly gluey taste and it made The whole sandwich taste funny. Been over a month now and still when I pass looking for a place for lunch, I consider giving it another try, but can't get the gluey roll taste out of my head. Hopefully whatever they changed will be put back and I will at some point give it another try. A bit more expensive than most, but used to be well worth it. LOVED the brisket...but p,ease FIX the rolls. read more

Regardless of what "Karen" said, the entire staff wears face masks. Absolutely everybody. The review that "Karen" gave is 100% false. "Karen" obviously either has an ax to grind or this is a jokester using the name Karen. Karen is slang for a loud, middleaged woman who tells people off and acts bossy like a know it all. read more

Never again over priced and stale bread . They didn't even toast it next time subway . The medium was the same price as a 12" subway .

Service was really great. Guys were quick and friendly. The cheddar brisket sub is my new favorite! No one does brisket around here and it was a nice change of pace! I need to go back to try some of there other subs, and if they are as good as the brisket I will change to 5 stars! read more

Had a small sub, and it was just the right size. Roll was soft and warmed. Added a touch of #7 Chipolte sauce and thoroughly enjoyed my lunch. Dining room attendant was very helpful. Manager came over to be sure our introduction to Firehouse Subs was a good one. Definitely will come back here ! read more

LOVE the sandwiches here! I typically hate chains that sell sandwiches but this one is awesome! Best I've had! I'll definitely go back for more. Highly recommend the ranch sub, really good! read more

Outstanding selection of sandwiches at good prices. The my really cater to everyone with sandwiches that range from 430 calories to well over 1000. They also have salads, chili, and kids meals (all under $5). This is an excellent alternative to the other chain restaurant sub shops. Also I really like that they support public safety. Definitely try this place out! read more

Best subs around. This is our go to place when in the area. Have brought friends who can't believe how good the food is - never disappoints! My favorite is the NY Streamer! read more

I took the staff recommendation of the turkey bacon and it did not disappoint! I love that there are several size options to cater to any appetite. Great sub, friendly staff. Will be back for sure! read more