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Firebird Housing

2.0 (42 reviews)
Closed 9:00 am - 5:00 pm

Services - Firebird Housing

Property management

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7 months ago

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2 years ago

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8 years ago

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3 years ago

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6 years ago

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2 years ago

As a property owner, I do not recommend Firebird as your management company. The communication is terrible.

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4 years ago

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5 years ago

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9 years ago

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6 years ago

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9 years ago

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6 years ago

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7 years ago

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9 years ago

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6 years ago

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7 years ago

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9 years ago

They did a good job of finding me a home when my previous landlord had filed for foreclosure. They found me was great!

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8 years ago

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Review Highlights - Firebird Housing

Recently came to Arizona to visit some properties and met with Teresa.

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Capital Property Ventures

Capital Property Ventures

(15 reviews)

CPV has been our HOA's management company for a few years, and we are so happy. Before CPV, we went…read morethrough multiple companies, and were always disappointed. CPV is the first company that delivers on every front, and their staff is so kind. Our manager, Aaron L., is exceptional. He is very knowledgable, experienced, resourceful, efficient, proactive, responsive, and a pleasure to work with. Their fee is quite fair and competitive. Personal, competent, consistent service. Highly recommend CPV!

This is our home owners association. I pride myself with following rules and guidelines. I first…read morereceived a violation that was not even for my house. I had to get that corrected . I complained about people parking in front or by my home and I was told to go hunting for where they lived so they can address the fine. I received a current violation without warnings. They stated I received two courtesy letters which we never received. The letter received already assessed a fine. Our neighbors and neighborhood doesn't follow any of our guidelines. People still park in the streets and by our house all the time. Trash cans never get put in back yards and stay in front of peoples homes. Garages are still used for living spaces . I got a fine for tree branches hitting our home. For a company that prides in customer service has ineffective communication with home owners who actually follow the rules but there are homeowners that continue to have non maintanced yards and trash bins in front of their yard.

Fort Lowell Realty & Property Management

Fort Lowell Realty & Property Management

(37 reviews)

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

Spectrum Association Management

Spectrum Association Management

(23 reviews)

Spectrum has managed our community since 2020, which consists of just 256 homes in Peoria. Given…read moreour small size and limited common areas, our management needs should be relatively straightforward. However, I feel this warrants a response from Spectrum or a representative regarding two main concerns. 1. High Turnover Rate of Community Managers We have had a different community manager every year for the past six years. This alarming turnover raises questions about the company's stability and management practices: What is causing such a high turnover rate? How can we expect effective management and continuity when we constantly change leadership? 2. Poor Accessibility to Management It is frustrating that it is difficult to contact Spectrum Management. I have noticed the following issues: There is no phone number listed on the general Spectrum website or the homeowner portal. The "Contact Us" section offers only three options: email, FAQs, and schedule a call. This situation makes it challenging for homeowners to voice concerns or seek assistance swiftly. After about 32 minutes on hold, I finally reached a representative, from San Antonio, through a local number I found on Google. This is far from acceptable for a professional management company. I am writing this as a review in hopes of getting a response, as I do see many replies to comments.

We had an improvement request to replace our windows. Dache was very helpful and responsive. She…read moreimmediately pointed out additional information required for the request to move forward. Dache followed up a week later when we had no response from the committee. Once she asked for an update from the committee, we had an approval within 24 hours. We were impressed that Dache took the initiative to reach out to the approval committee without us asking for an update. Dache made this a very positive experience.

Marsh Management and Real Estate - Nothing like opening the window to a dirty diaper.

Marsh Management and Real Estate

(62 reviews)

We have trusted Marsh Management with our rentals for over 20 years, so I admit that this review…read moreis long overdue. Marsha, the original owner, Dennis, the current broker-in-charge, and their entire staff have conducted business with honesty and integrity. They have always been quick to communicate/resolve issues (repairs, tenant/HOA concerns etc.) in order to maintain the good condition of our properties. This is a benefit to our tenants (some that have been with us for over 15 years) as well as us. I appreciate all they do, and would recommend them without hesitation. Thank you Marsh Management!

DO NOT RENT FROM THEM AND IF YOU ARE A HOME OWENER DO NOT USE THEM (Unless you are ok with them…read moremaking money off of your tenants). We rented with them for 1 year, We had a few repairs that they needed to fix and while they were responsive, WE PAID for all of them. The most recent problem is that when we have moved out they sent us a charged for $325 for cleaning the apartment (it was a two bedroom apartment that was CLEAN!). They claim that since we forgot some stuff in a cabinet and the vents were no spotless they had to clean it again, It would have taken a cleaner 10 minutes to do what they claim we missed. Before we left paid for the carpet and tiles to be professionally clean and that was NOT ENOUGH, they had to hire somebody to charge $325 for cleaning 2 sports! Also they sent us an invoice from a cleaning company, I called the number and the lady told me SHE DID NOT CLEAN OR GENERATED THAT INVOICE. Dealing with them is a nightmare. Out of our $2000 deposit they took $400+ with vague charges, like the cleaning and "Tenant Charge" for $75. I CANNOT STRESS ENOUGH, DO NOT RENT FROM THERE IF YOU CAN AVOID IT!

Firebird Housing - propertymgmt - Updated May 2026

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