Update on power window Motor they sent me the wrong. Motor said it was the driver side. It was the…read morepassenger side. I carefully packaged the motor in the box surrounded by newspaper UPS it back to them. They claimed to me over the phone that they received the motor yet. It was all in disarray and broken apart, and refused to give me my money back a refund For the motor, which was not damaged. They were claiming it was to try to rob me of my money do not deal with this company on the no circumstances they are horrible over the phone. Customer service is horrible and they are thieves.

I needed a bellhousing for a project car and time was an issue. Luckily, instead of searching for a…read moresuitable 50+ year old original, Firebird/Camaro Central had a "GM Restoration Parts" one in stock. I made the 2 hour drive on a Saturday morning and picked it up. I have dealt with these guys before, and they are good people. Thanks guys!

Took my new truck in for a bed liner and window tint. These guys did excellent work and got in…read morefinished in less than a day. Highly recommend.

I am very happy with the service at LINE-X in Richmond. I was running late to get my bedcover…read moreinstalled by them and they stayed late to accommodate me. Excellent customer service and products!

The professionalism of these people amazes me. I recently used their service because I bought a new…read morecar and the second day it wouldn't start well it was outta gas. I felt like a fool and I've never seen such kindness and small town laughter. I moved to Richmond to change my oersonL circumstances, but to also live in a smaller town, as I grew up in Versailles. I have taken it back for the second time with a real problem and I would recommend them to any and everybody, but only if you want excellence, fair pricing and hometown hospitality.

I only went for an oil change but I got right in and right out no problems and had a coupon under…read more30 bucks for used synthetic blend.

I highly recommend NOT working with Bill Henderson or his colleague Les. They lie throughout the…read moreentire process. Nothing is what was promised. If they do mess up, you'll receive a call from Brian McMahan that will promise to fix the issue (after saying he and gates have nothing to do with Bill or Les, that they are their own entity). Then, he won't call you back or fix it either. Proceed with caution.

The service advisor who was working with me was incredibly rude. They had a female advisor that was…read moreawesome, but she transferred to another position. This guy was snotty and pretty rude, when I had been there for over an hour and a half I asked how far they were in the process as the link provided simply showed that they were still doing the pre job inspection. He came out and was quite rude and condescending. I would almost prefer to drive an extra hour and go to one where I'm not treated like crap.

Do not recommend Hall and Sons on Keeneland drive. They…read morecannot.. * remove tires or rims without damage (both were replaced still unacceptable for a mechanic) *Change breaks (truck was returned multiple times for uncontrollable shaking) * fix and diagnose cars in a timely manner (Vw has been there for months) *change oil *rotate tires. But today is literally the straw that broke the camels back... the truck was taken in for routine maintenance breaks/oil/tire rotation/headlights and today the work was completed. We went to pick up the truck. I jump in and happen to notice the check engine light on.. (it wasn't on when it was dropped off) this was completely routine work. I drove it back. My bf opens the hood and finds this random unattached box not sure where it goes or what it is but, how do you close the hood with random parts unattached and dangling? And to add insult to injury we have the truck back less than a week one lug nut is stripped and the tires are not tight. This is the only place that has touched his truck. AVOID at all COSTS.

When Chris Hall put a timing belt on my Toyota Camry he almost ruined my engine. I had to get it…read morerepaired at a Toyota dealership. I wouldn't recommend him to anyone. He can't even do brakes correctly.

This place got us out of a major jam when my car broke down on vacation and my 3 kids and myself…read morecouldn't get home. Do yourself a favor and go see Megan for your next new or used car purchase. She was AWESOME!!!

Took vehicle in for oil change today. Guy came out to discuss other issues showing me multi point…read moreinspection sheet. Suggested I replace air filters (engine and in cabin). I asked if they looked at those filters today? He responded yes. I told him that was odd since I replaced them myself yesterday!! We went to car together to view engine filter and he said yeah, it looks ok to me. WTH??? So, you just wanted me to give you $80-$90 for the heck of it?!?! Wonder how often this happens?? Not happy Richmond NISSAN! Sad way to do a long time customer. Or, anyone for that matter.

Colin's at Gates Ford Lincoln service department has been a savior. His professionalism has made…read moredealing with my vehicle a breeze. His communication on the steps during this process has kept me fully informed. By far the best ford dealership in the state.

Aug 25 We had an oil change on a 2018 RAV 4. Had an issue…read morebut the service manager corrected. Good experience