Couldn't be happier with this job -- every aspect was handled at the highest level. The install…read moreitself was technical and efficient, and the end result is clean: hardware, touch screen, and mobile app all work exactly as they should. Communication throughout was excellent -- nothing was left unclear. Really enjoyed working with Yud and his team. On top of that, they also helped me out with computer networking -- came through in a pinch and saved the day. Honest, efficient, and security done right. They even took the time to train me on everything afterward.

Outstanding, personal service. The owner, Yud, personally strives to provide excellent service and…read morecares about his business and what they do. Couldn't recommend this company more.

The technician Brandon, was amazing. He called promptly for our 11:00 phone appointment to program…read moreour sensors. His patience and knowledge made the programing process very easy. Thank you Alarm Relay. Thank you Tech Brandon.

I have had them for years and they are wonderful. No middleman, saves $ and they have…read moregeographically separated centers. All you could ask for in a top notch alarm monitoring company. I had an issue resulting from my switching Internet providers. I couldn't get things fixed using the standard instructions. I set up a service call the next day at 1pm. Brandon of Alarm Relay called me right on time, no "waiting around for the cable guy". The equipment was not behaving as it should and Brandon suggested multiple approaches. Finally he found the solution, while exhibiting extreme patience with both me and the equipment. He did not stop until the system was back up and fully tested. Outstanding!

Very professional, on time, friendly and does good work at a reasonable rate. I would do business…read morewith him again.

Service was great! They showed up right on time, and went above and beyond to finish the project…read moreeven though there were unexpected hurdles. Would highly recommend!

Outstanding job! The key master was there before I was, I missed the driveway and had to go around…read morethe block. He was already getting ready to start when I got there. This was to replace a lost key for a motorcycle. Personally, I didn't think it could be done. He did it, in like 10 or 15 minutes. Nice job! And yeah, I'd recommend these guys to anyone anytime

The **customer service and expertise of my technician deserve 1,000 stars**--I truly cannot say…read moreenough about how kind, responsive, and accommodating Busy Bees has been. When my key failed and left me stranded at Target, the owner was incredibly kind and even offered to send someone to pick me up. They also quickly arranged to make another key for me the very next day at my home. The customer care has been exceptional. My frustration is **strictly with the quality and reliability of the replacement key fobs**. Around December, I received a generic Mercedes key fob without the logo, which was completely fine with me. However, the center piece repeatedly falls off, and the key itself has intermittently failed, requiring me to carry my original Mercedes key as a backup. I had planned to replace the car soon, so initially I didn't want to make an issue of it. However, I'm keeping the car longer than expected, and the recurring key problems have become genuinely frustrating--especially because the same center piece continues to fall off. **I don't want to complain or ask for yet another replacement. My concern is simply understanding why these replacement fobs seem to have both a reliability issue and a recurring problem with the center piece falling off.** The customer service is truly wonderful; I just wish the product quality matched it.

This company is the best of the best when it comes to alarms, security, and peace of mind. I've…read morebeen using their services for nearly 4 years and have always received kind and effective service from Gail at the front office, and their service tech Carlo. I've recommended their services to numerous friends over the years and they all have nothing but great things to say about this company.

Flawless install. I would hire them again in a heartbeat!! Thanks for keeping us safe.read more

I called several companies because I needed my commercial door lock replaced and repaired. Infinity…read moreLock was by far the most affordable, professional, and responsive. They completed the job quickly and made the whole process easy. I've definitely saved this company for any future lock repairs.

From my initial visit, I felt the business approached the interaction with a sense of superiority…read morerather than a professional and customer focused manner. Unfortunately, that initial impression carried through to the final outcome. The business failed to conduct itself in a professional, respectful, and equitable manner. Our scheduled appointment was not honored because the necessary materials had not been prepared beforehand. As a result, the agreed-upon services could not be fulfilled, and the appointment was ultimately canceled by mutual agreement due to the business's failure to meet its agreed-upon obligations. This experience demonstrated a lack of preparation, communication, and respect for my time as a customer. Overall, the final outcome reinforced my initial concerns and left me disappointed with the way the business handled the entire process.

The SliverStrand team came out and a wonderful job installing security cameras for my business. NO…read moreCOMPLAINTS AT ALL! They always showed up on time and made sure that the job was not only done but done well. Before this I had security cameras that always broke and needed repair. But from the beginning I knew SliverStrand would be different. This company is very innovative and hassle-free. I am beyond impressed by this company and their outstanding installation as well as their customer service. I wholeheartedly recommend SlicerStrand to anyone in need of a reliable security system installation!

Silverstrand has been a pleasure to work with. They walked me through the different options I had…read morefor my cameras, showed me a design, and have been prompt in answering questions. The install itself was very professional and clean. Highly recommended.

Saul did a really great job installing a Eufy S4 Max NVR system, replacing a 10-year old PoE…read moresecurity camera system. Saul was able to use the existing PoE cables and he ran new Ethernet Cat6 cables behind the drywall and between the ceiling joists for new camera locations. Note that you may need to get a drywalling company (e.g www.omegadrywallsd.com) to fix all the drywall holes if you want a professional finish or you can get a drywall repair kit and do it yourself. Saul had installed multiple Eufy systems before and he knew how to set up and configure the NVR via the mobile app which was helpful and saved a lot of time. We also installed a remote RF HDMI link and an active 15ft USB cable RF mouse extender to the NVR to allow us to see and control all the cameras feeds at once on a big screen TV, as well as on the mobile app. Saul contacted Eufy to make sure we installed the correct active USB extender, as the Eufy NVR USB port is low power and doesn't support long USB cables or Windows drivers. Lastly, we installed a WiFi interface module to the NVR to connect some portable indoor WiFi cameras for locations where PoE wiring wasn't an option. You should budget a couple hours to install and set up the Eufy NVR system plus at least an hour for each new camera install and the associated PoE cable going behind the drywall, so potentially $750-$1500 for system installation, depending on how much work is required. Saul was quick at installing all the hardware, but it's a lot of work and worth every penny to get it done right !

Wow! I am so pleased with the service I received from Saul of Universal Home Tech today. He setup 2…read morecameras and a Ring thermostat. He took the time to talk through the different placement options for the cameras. He showed me what I would see through the Ring app before he attached each camera to the wall. He tested everything before he left. Saul is also just a nice guy. Not required but always preferred. He'll be back to setup my Smart Lock. NOTE: Because I didn't want to depend on batteries, I needed to have the cords run down the wall. Try to picture how the cameras would look with no wire.

I absolutely love my system! I don't go to sleep or leave…read morethe house without my house armed and locked. Professional, efficient and quality work!!

Wow!! We had just moved into our new home and we received many offers for home security but we are…read moreso glad we picked this company! After much research they had all the security features that we needed at the best prices. Matt came and installed everything in just a couple of hours and spent time teaching us how to use the system which is very user friendly. As a realtor I have seen many other offers and companies and for my own personal home I pick Home Security Solutions and will be recommending them to all my clients and friends. Thank you Home Security Solutions for giving my family peace of mind.