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    Fire & Ice Body Sculpting

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    7 years ago

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    AirSculpt - Raleigh

    AirSculpt - Raleigh

    4.2(5 reviews)
    2.5 mi
    Consultations available
    Luxury

    I had a procedure done in November of 2025. I was not really familiar with AirSculpt, I only saw a…read morefew ads online. I decided to have a consultation. Just stepping in the suite I was impressed by the luxury decor of the suite and personable staff. Although I was in NC I thought I was in Miami or LA. I met with Desiree who was just amazing and very informative. From all the information provided and the videos I watched of the procedure I was interested in I booked a time to have mine completed. My procedure was completed by Dr Collin's. The process was quick, I saw a difference immediately after. I was NOT in pain afterwards. It was pressure but NO pain. I really did not need my pain meds. I'm very pleased even 3 months after with my results!

    BEWARE: High sales pressure with worse results than when originally went…read more While Dr. Dickerson was attentive and personable during my appointments, my overall experience and results have been very disappointing. After my procedure, I was left with significant wrinkles and crepe-like excess skin that I did not expect as an outcome. In addition to paying for the original procedure, I spent over $5,000 on body sculpting therapy that was recommended to me to improve my results. Unfortunately, despite this additional investment, the problem has not been corrected. At my 6-month follow-up appointment, I was told that I would likely need an additional procedure to correct the problem and that someone from the office would contact me to discuss my options. However, I have never received a follow-up call or any additional communication. I feel extremely frustrated that after spending a substantial amount of money and following the recommendations provided, I am left with unsatisfactory results and no response from the office about how this will be addressed. Patients deserve clear communication and accountability, especially when the outcome requires additional corrective procedures.

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    AirSculpt - Raleigh
    AirSculpt - Raleigh
    AirSculpt - Raleigh

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    NC Laser Wellness & Skincare

    NC Laser Wellness & Skincare

    2.1(7 reviews)
    1.7 mi

    Never answered my calls texts or emails for days prior to the appt date to confirm the appt so I…read morewasn't sure she would even show up. I was on time but she was 15+ minutes late to her own appointment and didn't let me know ahead of time. I didn't have time to wait because I had to be at MY job ON TIME so I had to leave to go to work. After weeks of trying to contact her prior to the appt she then finally actually called back after already being late and got mad at me because I didn't have time to wait for her.... WTF? Then she sent me a nasty hateful text message trying to reprimand me for "wasting her time" when she has a track record on all her reviews for 4 YEARS AND COUNTING with evidence of her being late or not showing up at all to her own appointments, as well as not communicating with customers -- so SHE clearly actually wasted my and many other people's time, not the other way around! Then she had the nerve to mark my Groupon as used even though she was unreasonably late to her own appt and never performed any services at all. Now I have to deal with that and trying to get my money back. I'm sure she loves that she is wasting a little bit more of my time, she seems to revel in it based on her history. Shame on this merchant!!!

    VERY DISAPPOINTED. I scheduled my Groupon appt for 10/7. Merchant cancelled on me. I had to…read morerevise my schedule to see her on 10/9 instead. I drove 1/2 each way from Wake Forest only to have her no-show. I texted that I was there with no response. After I made it back home she sent me an "oops" text that she forgot to put me on the calendar. I'm in sales and I find customer service to be a critical component no matter what your business. This merchant was sorely lacking. I am very disappointed and am now struggling to get reimbursed. I won't be back and would not recommend.

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    NC Laser Wellness & Skincare
    NC Laser Wellness & Skincare
    NC Laser Wellness & Skincare - Empty office, I waited 15 mins. Had to go to MY job ON TIME. this angered the business owner LOL

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    Empty office, I waited 15 mins. Had to go to MY job ON TIME. this angered the business owner LOL

    Sono Bello - Sono Bello Raleigh

    Sono Bello

    2.0(12 reviews)
    1.7 mi

    Horrible just horrible customer service. Staff is the worst. I honestly do not see how they are…read morestill in business. Procedure had to be revised because doctor was unable of balancing both sides. Did not even give me pain medication for the 2nd procedure! Just proceeded on even though I told him he was hurting me. DO NOT go to this office

    I had my surgery done by Dr. Mark Smith. Shortly, after my surgery journey, I began talking to a…read morefew people and realized are 4 of us who had surgery done by Dr. Smith who noticed a trend with Dr. Smith. If you are an African-American woman, chances are.you're left lopsided and uneven. You'll be told it's the swelling, it will go down. Four of us that have paid between $17,000 and $22,000 for procedures and we all are left uneven, unsatisfied, pudgy, and the list goes on. You would think after paying all this money and recognizing that there is a trend with one of their most prestigious doctors, they would want to rectify this issue. When signing the paperwork, yes there is a disclaimer that says each bodytype is different. Beauty is in the eye of the beholder. If you are unhappy with your results, you will be charged $2500 for a revision surgery. Last I checked, there is a clear difference between being unhappy and unsatisfied with your results versus a doctor, leaving female patients and a state such as this. You would think before assigning doctors to cases, they would look at the demographics for the patients. Clearly, Dr. Smith is, not that will verse when he comes to African-American women as patient. There is no such thing as a coincidence, no reason why each of us are uneven on one side, no reason why each of us are left with a pouch. I can only imagine how many other women are out there that we have not come across that are experiencing this. When making the issue known to Sonobello, I was told unfortunately yes you still have to pay. Now why would I give an establishment additional money to fix something that they did not get correct the first time. So now I'm gonna take the additional $2500 that they want me to give them for something that they did not do right and just find another surgeon that is well-versed in this area to fix the work of this doctor. When bringing this to the attention of the office, your dad giving a runaround about oh he's retiring in October now he's returning in August. No, he can't talk to the doctor to discuss your satisfaction. It's just a constant runaround. They're quick to take your money paint a great picture on their commercials and website. But unfortunately, not the case do your research ladies and gentlemen.

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    Sono Bello - Sono Bello Raleigh Grand Opening

    Sono Bello Raleigh Grand Opening

    Sono Bello - After Abex

    After Abex

    Sono Bello - After Abex

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    After Abex

    Fire & Ice Body Sculpting - bodycontouring - Updated May 2026

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