Dr Gutman is my dentist for 25 years . She created so…read morehealthy and perfect smile I'm highly recommend to try Elena for any dental treatment .

Dr. Gutman has been our family dentist for over 25 years and I won't ever see another dentist! We…read morenow come to her from out of State. She is truly amazing! If anyone is looking for a dentist that actually cares about the patient and takes pride of her work - Dr. Gutman is THE ONE! I remember back when our little son was getting so excited to go to the dentist and giving her hugs and kisses at every visit ( and she is not even a pediatric dentist!!!). Not to mention all the emergencies that we had and Dr. Gutman has never failed to come to the rescue. She is amazing and highly recommended!

Horrible service!! The wait is over three hours... I waited…read morethree hours and after the wit the front desk tells you the dentist didn't come into work.. Do not go here

Medicaid people often referred here cause insurance has low reimbursement so most dentists don't…read morewant to do the job so they send you to this place. This place is horrible. They either will scam the insurance with different codes or overcharge you. I told my dentist you know what I will just pay you the 1k to do a proper job. He agreed. But I decided to be smart and called around to another dentist in my network who did the work for free with my insurance. My advice is Find a another dentist in your network and ask before making an appointment do you do root canals on molars too in office with my insurance Medicaid/dental Like I said American dental system is messed up some dentist will refuse work cause of low reimbursement rates.

The worst dentist ever!…read more I'm sharing my personal experience at Prime Dental Partners of Sheepshead Bay so others can make informed decisions. In March 2021, I chipped a front tooth and began treatment here. I was told it needed a root canal and crown, but the process dragged on for months while I was repeatedly told my insurance wouldn't approve it because it was "cosmetic." When I called the insurance myself, they approved the treatment immediately. My crown was placed in August 2021. By July 2025, I developed a strong rotting odor, bleeding, gum swelling, and a loose crown. I went back several times and was consistently told that "everything is fine," even though the symptoms continued. Another tooth became infected during this time and eventually had to be removed. Later, the paperwork submitted to insurance for additional treatment was incomplete, and my claim was denied. Due to them not sending proper explanation of what's happening, just a request for root canal of tooth #8.. I have called the insurance and asked them myself. On December 6, the crown fell out while I was working with a client (I am a licensed esthetician). The tooth underneath had broken due to decay. The next morning, I went in for an emergency visit. Before even examining me, the dentist had the receptionist ask if I wanted the crown cemented back on. After I was taken in, dentist smelled like cigarettes and he again proposed cementing it despite the condition of the tooth. When I asked questions and expressed concern, the situation escalated. He began yelling at me, and at one point told me I "deserve to go to hell," and then screamed at me to leave the office and to the receptionist to never let me back in again. This review reflects only my personal experience, but I hope it helps others make better decisions than choosing this place. Worst dentist ever with amazing front desk ladies. Ps. Now I'm toothless and can not work until this is fixed.

my son went to prime dental located at 2614 ave U to do dental work, they received auth as they…read moresaid when they called to move up his appointment after doing half the work and on his last visit they gave him an EOB from your company showing a denial of services for a post at a cost of $150 and told him if he dosnt pay it they will not finish the work. He came home to tell me this at which time i called and spoke to Amanda who told me that even though the EOB showed $0 as patients responsibility and even though they already got paid $430.95 to them if he didnt pay the $150 they wouldn't finish the work they already started and got paid for in the state of NY it is illegal to balance bill a Medicaid patient and if they are doing this to my son i can guarantee they are doing this to all the people who dont know any better that office is committing Medicaid fraud and should be stopped

Amazing office and staff! Very professional, welcoming, and the doctors are amazing and attentive.read more

I've to say that the doctor's work is great. But the way the appointments are handled... absolutely…read moreout of pocket!!! I've only one day off a week, and I come to this dental office on time, and never they take me in on time. When the wait time was 15-30 min, I could understand. But now it is 1 hour and even more each time I come. I've other appointments scheduled for the day, and now I'm terribly late for them! I'm so disappointed. I've lost so much time just sitting in this office. I do not recommend anyone to be a client here unless you have plenty of free time and you don't mind be neglected and left without any updates when you will be seen. Now I'm sitting here and it's 1.15 pm and my appointment was scheduled for 12.00 pm. No one told me a word. I'm boiling inside. I've my next appointment scheduled at 3pm (at the other end of the city) and I'm walking out from here and never will come back here. So so so disappointed! I feel very much disrespected.

Awesome team, super friendly & welcoming! always caring & accommodating…read more Worth the visit every time!

Always the best vibe all around with the service and administration. I love her honestly and…read morecommitment from her and her staff to provide you with the best service...always recommended

The best dentist I've seen in over 40 years of going to dentists. The front desk staff is…read moreprofessional, courteous and friendly. The dentists and hygienists are the beat you will find. They are very knowledgeable and compassionate. Everything looks clean and sanitary.

This happens to be the best dentist my family has ever been to they are so friendly and…read moreprofessional the staff is amazing so friendly and always there to help you if needed

This is a follow up to my previous review. I am extremely disappointed with this dental office and…read moretheir billing practices. Since my first review my family and I received letters to find a new dentist. Not a problem, an actual wake up call! My daughter had an appointment and her father paid $300 out of pocket. The office received payment from both insurance companies three weeks ago, so my daughter's father is owed a $300 refund. However, the office is now refusing to issue the refund because my own separate account supposedly has a balance. That balance exists only because they billed my secondary insurance incorrectly. Instead of fixing their mistake, they are trying to transfer my daughter's refund to my account without my authorization. These are two different patients and two different accounts, yet they are holding my daughter's money to cover their billing error. I have never experienced such unprofessional and unethical billing practices. Patients should not have to fight to get their own money back, especially when the mistake was made by the office. I would strongly recommend that anyone going here carefully review their bills and insurance claims, because this office seems more concerned with holding onto money than providing honest service. I'm not a doormat and will not be treated like this. Time to contact the NYS Attorney General's Health Care Bureau, the NYS Education Department (Office of the Professions) for professional misconduct, and the NYS Department of Health for Medicaid fraud.

Beware : they may charge you without properly notifying you and then report you and ruin your…read morecredit history. They may not call back and report on their side that they did. They also did a filling without explaining the cost/ options and later hold the charge in the amount they feel like. Last cleaning was horrible and under 7 minutes long (.

I am interested in getting Invisalign and I already had braces before. This office is close to my…read moreapartment. I called to ask if they offer free consultations and they said no. I would have to pay $250 to take molds and x-rays before I can be told a price for Invisalign. The woman on the phone realized I was surprised by the cost and tried justifying the cost. I feel like if you feel need to justify the cost than maybe you know that it's out of the ordinary. I went to 6 other dentists (including a few in the area) that was able to schedule a free consultation providing the total cost and the timeframe. I wanted to get an estimated cost to determine where to go to get them done. I feel like when they charge $250 consultation fee this will deter cost conscious patients and most people once, they pay that fee will feel obligated to get their work done here since they already paid $250. I also feel like this would be the type of dentist that would nickle and dime you for everything since they are charging a fee to give a basic estimate of cost. I understand that the doctor is doing work and they shouldn't work for free. However, I went to two other dentist in the area (in the same 1-mile radius) that took 15 minutes and they either provided a full cost (and they did the x-rays for free) or gave an estimate cost with a basic look in my mouth and that took less than 5 minutes.

I highly recommend Dr. Igor or as my daughter calls him Dr. Iggy. He is the most amazing dentist…read more He is very patient and knowledgeable. Dr. Iggy has been my daughter's dentist for over 6 years, she was always afraid to see the dentist when she was little and it took one visit to Dr. Iggy's office and my daughter wants to go there everyday. He is so patient with kids and he has dental equipment with cartoon characters and different kid friendly flavors to clean her teeth. The whole experience is so amazing. His staff is great as well. The office is clean and their equipment is modern and based on my experience when I would take her I decided to start going there myself. So he is my dentist as well now. We enjoy going there together. So if you are looking for a dentist in Brooklyn I highly recommend.

I came here a week ago because of pain in my bottom teeth that caused me not to be able to eat…read more After taking x-days and doing other tests, my teeth/gums were not the source for the pain and I was cleared to go. Turns out the sinus infection I had was the culprit but all good now! I came back for a cleaning today and had an excellent experience. The staff is friendly and accommodating, the facility is clean and smells nice, and most importantly, I was thrilled with the service! The dental hygienist was AMAZING!! She made me feel so comfortable and was so knowledgeable; she made me look at flossing in such a different way! LOVED HER! I was seen on time and was in and out in less than 30-minutes. I have an excellent dentist that I used to go to in the city by my previous employer and have been dreading finding a provider in Brooklyn, but I am so happy I found this gem of a place and am very excited for them to be my new go-to for everything teeth!

They ruined my smile and then ghosted me…read more This clinic is unprofessional and careless. I went in for Botox on my forehead and masseter. This is the same treatment I've had many times elsewhere with flawless results. The first round here didn't work at all. I went back for a touch-up, paid another $800. It still didn't work. I was told it was an issue with the botox. Despite paying essentially paying double, I decided to let that go and go get the third round of Botox. By the third round, my forehead was finally frozen - but my smile was destroyed. The left side now looks like I'm grimacing instead of smiling, and only with effort can I force it to look halfway normal. My natural smile is gone. I reached out with photos and a video showing the damage and specifically asked not to deal with the same injector who had already failed me twice. The very next day, he was the one who contacted me anyway. After I sent clear proof of the issue, the clinic disappeared and never responded. They took my money, botched my face, and ghosted me when I complained. Absolutely unacceptable - avoid this place at all costs.

First I have to say the front desk receptionist are fantastic! They made me feel so welcomed for my…read morefirst visit, I got there early and they took me regardless! The office is extremely clean and beautiful! The bathroom is immaculate SO CLEAN and smelled great, they even had a schedule of when the restroom was last cleaned! That blew my mind! The tech that took my X-rays was so gentle and kind! My dentist was very thorough and did a great examination and cleaning job! I love that this office is close to home! I will continue to come here! I was 100% satisfied with the service and I highly recommend this office!! Thank you for making me feel so comfortable and at home.

pulled out a back molar .charged me 828 bucks week later the office burnt down.Now he is in queens…read more2nd location....