Although the wait was long; It was worth it and they were squeezing me in for an emergency after all. The place was packed and pretty old looking but I don't care. I've been to upscale dentist offices and had terrible treatment. I went in with a bad infection that had spread to my jaw from a fractured tooth. Through the entire visit, I felt no pain. I didn't feel the needles either! Dr. Boris provided wonderful relief from an infection I had for months! I'm so grateful!!!!! Nancy Ingargiola read more

Horrible service!! The wait is over three hours... I waited three hours and after the wit the front desk tells you the dentist didn't come into work.. Do not go here read more

THE MAN IN CHARGE OF THIS OFFICE IS COMPLETELY UNHINGED AND ABUSIVE!! I don't normally write reviews like this. I work in the service industry and I don't like when people leave bad reviews because they don't like the service they receive: they put the livelihoods of those working at the restaurant in jeopardy just because a server might have had an off night. However I'm making an exception, because this man is not a server or a bartender who's having a bad night. This is MEDICAL PROFESSIONAL who's in charge of the oral health of who knows how many people, and he absolutely has no business having this responsibility, as he DOES NOT CARE IN THE SLIGHTEST about his patients or their oral health. In late November 2025 I came to this man's office at 2085 East 27th Street in Brooklyn because I needed a root canal. He was VERY rude and dismissive. He then told me he had to file a prior authorization to see if my insurance company would cover the procedure. I told him my policy covered root canals but he again said insurance pulls bullshit, and that he would file it and notify me when it cleared. I couldn't help but wonder, why the hell didn't he file it BEFORE my appointment??? But I agreed to let him contact me. This turned out to be correct: it turned out my specific tooth wasn't covered for the root canal, but WAS covered for the crown that would come afterwards by my original dentist. So I don't fault him for that even though his attitude was awful. BUT HE NEVER CONTACTED ME. I reached out to his office to try and find out what the insurance company said, but no one would answer the phone. It wasn't until a week and a half later I received a letter from the insurance company detailing the situation. I ended up getting the root canal done at a private endodontist practice in Williamsburg. Their office was luxurious, especially compared to his rinky dink little unsanitary office on East 27th street, and the whole procedure with no insurance cost me $1300. He would have charged $2000 for the same procedure. By this point it was January, and my old dentist who was supposed to do the crown no longer accepted my insurance, so I had to find a new dentist. I found one but they told me they needed this guy to release the prior authorization before so they could submit their own, as the current prior authorization wasn't transferrable and if they submitted a new one with this existing one still out there it would be denied. So I called his office. Turns out all they don't have phones at either location: they have some dude in India doing all the phone work for them. He told me he would have them release it and would contact me when it was finished. Nothing happened. So I called again. Same thing. So after 2 weeks of this horseshit, I went down to their office on Ralph Ave. I explained my situation and the girl at the counter assured me I had nothing to worry about. That she texted her manager and he said it was getting done and that she would text me when it was finished. In four days I received no text from her. Finally today, I show up at Ralph ave again. He's there at the front desk. I tell him I'm at my wits end with him and his office because I need to have the crown done otherwise the area is going to deteriorate further. I tell him the girl told me she texted him and that he said it was no problem and but I never received a text confirming it was taken care of. He tells me "Oh it takes too long to get in touch with the insurance companies about this kind of stuff, I was on hold waiting to speak to them for 30 minutes and I hung up. But you don't have to worry your new dentist can submit another prior authorization and it'll be fine!" And I told him that's not what they told me and he goes "oh it's fine just tell them to do it and it'll be fine." I said "Ok but if this isn't the case, I'm reporting you to the Better Business Bureau. Have a good day." As I walked away he snidely said "Doors right there don't miss it." Then this happens: I get about a block and a half down the sidewalk and I hear him yelling. I turn around. This man CHASED ME A BLOCK AND A HALF DOWN THE SIDEWALK. Then he starts getting in my face, cursing at me, threatening me and daring me to call the Bureau. Then after about 45 seconds of us yelling and cursing at each other (which culminated in him asking me "Do you want to DIE?!") we parted ways. I've been alive for 32 years. I've seen a lot of unprofessional people in my day. This man is hand's down the LEAST professional person I've ever encountered in ANY setting. Lazy, rude, greedy, incompetent, just generally awful. And now I'm looking at his reviews and seeing people talking about him scamming them and taking advantage of people in vulnerable financial positions, performing shoddy jobs on people like giving them fillings that IMMEDIATELY FALL OUT, lying about submitting prior authorizations so they can bill the customers later. This man is a piece of shit. Fuck him. read more

Hello Dental - General Dentistry Near Me

SCAM, scumbags, completely shitty fly by night operation. They should have their license pulled and should not be allowed to practice dentistry. AVOID THESE RUSSIANS SCAM ARTISTS AT ALL COSTS. They do not have a direct phone number. All interactions are thru some answering service in Thailand that relays your message. They do not respond to emails or phone messages. Months have gone by since the appointment I had and my insurance tells me they have not submitted a pre authorization. When I call and leave a message they never call me back. If I try and email they do not reply. The place itself is a give away for what a scam , shady operation this is. The office is DISGUSTING and dirty. The bathroom looks like it hasn't been cleaned in weeks. The floors and chairs in the waiting room are broken and stained as well as the walls. The place is utterly gross and cramped. The dentist when he sees you doesn't even introduce himself and you have no idea who you are dealing with. AVOID, AVOID, AVOID. read more

So I get there and it is a disgusting facility. The furniture was torn. Even the dental chairs were torn. The wallpaper was ripped, and the heat wasn't on. I wait for an hour and they call me in to the office. Then they had me sit in the dental chair. They took an X-ray and said I needed a root canal on a different tooth than my dentist did. They then moved me to another room and had me sit there for like an hour as they tried to get authorization for my root canal. Eventually the office manager said insurance would cover the crown and but not the root canal. So, I left. Judging by other reviews this is their MO and they were going to try and make me pay out of pocket and open up a high interest loan to pay for it. This place looked really unsanitary and sketchy. The whole time I was there this there was a rude guy yelling his receptionist wearing a hoodie. I assume he was the manager, but he was dressed in jeans and a hoodie. It did not look like a legit medical office. Update: That night I got a call from someone claiming to be my a representative from my insurance saying I wasn't covered for the root canal. My insurance says they applied for a type of root canal that wasn't covered. They knew what they were doing. read more

SCAM - RUN!! wishbi would've read the reviews before taking my elderly and disabled mother there. she is in lots of pain and needs a few teeth extracted that her primary/general dentist deemed too difficult to do himself. unfortunately because of her insurance there aren't many places that accept the insurance. this place is FILTHY, staff extremely rude and they lied about submitting a prior authorization (insurance never received). They gave 2 ootions, cough up an exorbitant amount out of pocket or you can leave. After calling the insurance, we find out they ARE covered procedures they gave me the WRONG CODES!!!! they gave me codes for a bone graft & non-resorbable membrane aka GTR. they codes are primarily used for patients who plan to get dental implants. im so frustrated and annoyed. NEVER EVER going back and will warn everyone i know read more

I swear to tell nothing but the truth!! Dr maken , and dr Boris our excellent doctor!! I had bad experience with the management! The place is very dirty! The manager is angry for money watch out! They do not have business card, you'll be lucky if you'll get toilet paper!! read more

EXTREMELY UNPROFESSIONAL!!! HORRIBLE PRACTICE!! TRICKERS!! These dentist are ripping patients off They're not putting the right codes and ensuring your insurance denies you request, because they want more money than what your insurance is paying. Then they try to finesse you out of your retirement funds. Their whole staff walked out on them at the same time, the new "nurses" don't know what they're doing the place is DIRTY the equipment is dirty, these DENTISTS are DIRTY!! read more

This place is a scam. We walked into Hello Dental and were told the procedure would cost $1,500, and that insurance would only cover $300. That sounded off, so we called our insurance directly--and they told us they had never received any scans, claims, or paperwork from Hello Dental at all. Even worse, our insurance confirmed that we have full coverage for the service we needed, so Hello Dental was either lying or trying to get paid directly from us instead of billing insurance properly. It honestly felt like they were just trying to scare us into paying out-of-pocket, while pocketing the difference. Zero transparency. No paperwork. No proper billing. Avoid this place. We're reporting them to the insurance company and the dental board. read more

I read the reviews and I went there because my mom really need the procedure. I went with a referral, with all cover by my mom's insurance. We wait 1 hour to be told we need to pay $6000 because the insurance didn't cover the full procedure. We said we will ask for a second opinion and immediately we were ignored. So I will not recommend this place or go back there. read more

I want to first start off by saying i use to work in a dental office and what i saw here today is a absolute health violation! I would absolutely not come here! My dad had an appt for a RCT and just observing everything prior to him even being called to sit was an absolute NO! DOH definitely need to give this office a visit! It was absolutely disgusting. The assistant had gloves on that she never took off even after touching dirty instruments. I witness her grab instruments after the dr was done with a pt and put it on the table counter and continued to touch the receptionist desk and paperwork and table surface (with the same gloves). She then went to grab back the same instruments, put it in a "sterilized" bag and put it back into the draw! I couldn't believe my eyes! I looked at my dad and ran with him as fast as I could! Anyone that goes to this office would probably come out with some sort of an infection or even worst a disease!!! Oh and the amount of pt waiting inside were also a definite fire safety violation! read more

don't go here. the owner is very disrespectful. place is dirty and filled with mold. small place to sit leg to leg with other people. just think it's unsanitary and unsafe to do anything at. you sit right in front of a restroom. the dental products are dirty and nothing looks clean. the wait is about 5 hours to do the process. Also if insurance not approve within 5 mins they'll have you sitting there to tell you to reschedule an appointment til your insurance gets approved the next day. don't waste your time and find other specialist that does root canals. you will leave with a big bump in your mouth if they do anything. read more

Was referred for root canal by my primary dentist, 4 doctors tried to do it, but couldn't do it. Because my tooth was destroyed by them I needed a crown to cover that tooth. The crown didn't fit and fell out, I brought the crown back to them. They gave me papers to sigh for Care Credit and charge it $2500.00. I had to do everything at a different doctor . After I tried talking to them and talking to the bank, they still were stating that they did everything and never gave me my money back. The attitude and the unprofessionalism is above and beyond. read more

RUNNNNN !!!! SCAMMMM & DISGUSTINGLY FILTHY !!!! We went in despite the bad reviews because it was an emergency and sure enough JUST LIKE THE TERRIBLE REVIEWS said .... The place was disgusting I can VOMIT ! The 1 dental room stunk of urine and mold the restroom looks like the urine caked up everywhere for YEARS.... should have ran then but I was in so much pain needed the work done. We waited almost 5 hours then sat in the office after the assistant that just went to smoke and never washed her hands stuck her fingers in my mouth to do the X-ray the dentist came in and said the insurance will pay but you have to open a credit line and pay me the difference of $3,000 I was so desperate I almost agreed but because I can't STAND the attitude I got when asking why so much just to pull the tooth something told me to run ! And IM SO GLAD I DID ! Went to see another dentist next morning not only did he do the work I paid ZERO DOLLARS !!! THIS PLACE NEEDS TO BE SHUTDOWN before they Kill someone from septic infection after the RAP THEM for all their money. DISGUSTING !!!!!!!!!!!! read more

Went to this dentist and place is dirty . The dentist are professional and only seems to be after money. They con you to get a credit to pay your bill which is very high interest. And I went there for a crown and fell out after 3 months when I went back he tried to charge me again. I recommend not to go to this place if you smart. read more

This was a horrible experience. I was referred to this office by my dentist. I was able to get a same day appointment for a tooth extraction. I arrived to the place the bathroom smelled of urine, it was rather small no one greeted me and it was a lot of people waiting and complaining. No one made me aware I would not put asleep for the tooth extraction until I asked. I asked for pain medication while I wait to be seen and could not even seen exactly what I was given. This place also received a negative review under another name and shows up as permanently closed. Yet they are now operating under another name. Do not go here. Unprofessional read more

Para todos los pasientes de este dentista. Porfavor no ir a esta oficina. Buscar otro dentista. Este le promete su cuido y lo que quiere es robarle dinero. El dice que el seguro no cubre la sirujia oh el proceso pero es para robarle el dinero. NO IR A ESTE DENTISTE Y PASEN EL MENSAJE A QUIEN CONOSCAN For all the patients of this office, please avoid at all cost. This office will state they dont accept insurance to charge in cash. I don't understand why such a thief or so called dentist is still in business with so many bad reviews. He prays on people specially if you are elderly. read more

I was referred to "Hello Dental" by my dentist for an urgent root canal. I called them on Monday, October 7th, at 12:30 PM to schedule an appointment. They took my personal and insurance info, and I told them I'd arrive by 4 PM. I showed up an hour early, filled out paperwork, and waited for five hours before being seen. Once in the room, I was told I needed two procedures, but the insurance might only cover the crown, not the root canal. Exhausted, I left without arguing. Before I left, they offered pain medication, which I declined. Afterward, I learned from my insurance that the procedure was fully covered and pre-authorization takes longer than 15 minutes, suggesting this should've been done earlier. While waiting, I researched Hello Dental and found they had changed names several times and used similar tactics on others, likely to pressure patients into paying. I suspect they billed my insurance without providing any real service. Additionally, the facility was filthy, with doctors not replacing gloves between patients, which I will report to the New York Health Department. read more

Save yourself the headache and find another office. Can't reach an operator half the time and the office is a disgrace. 20 people waiting for one dentist, all having the same appointment time. The office is disgusting and messy. The man who told me about my procedures basically told me to get a better job if i want to get work done. Additionally, i was approved for my work through insurance. Now, they have no interest in doing the work? This place is the worst the worst the WORST! If i could give negative stars i would. The poor secretary gets all the hate, he's the only person in there with a heart. These doctors are sick. read more

If I could give 0 stars I would . Staff is unprofessional and rude . I made an appointment for 1pm. I was not seen until 2 pm . By the time an xray was done and they explained the procedure, they came back to tell me I have to pay them and send the bill to my insurance . Why if when I called you told me that you accept my insurance . After I said no they started taking about payment plans . I once again said no . The doctor shrugged his shoulders and walked out . SCAM !!!! BEWARE!!! Stay away from this place read more

My family dentist introduced my wife and I to this specialist dentist for dental surgery. When we arrived, the dentist asked us to pay $5600.00 first and wait until all the procedures were completed before helping us apply for dental insurance. But he didn't do it. He deceived us Money, very bad, don't come here again read more

These people are crooks!!! Consider that 1 star as a -1 My mom does not speak English and they preyed on that. They made her sign for a credit card and then charged her card thousands (5 figures), the problem is that she never got the procedure done because they were charging too much. She got it done cheaper and way better somewhere else and she's happy she did. Now we've been dealing with getting the money they pre-charged her with no success. They charged it in December and here we are in October almost a year later and Gene (the main crook) has been ignoring us. He lied and told me he sent a credit 2 months ago but the credit card company still has not received it. Now he will not talk to me because I am asking for proof. He's a conniving thief who thinks he can steal from people and keep their money. This is not a dentist office it's a front for a criminal enterprise! All the negative reviews on here are true!! You have been warned!! @NYS why are you not investigating these people? read more

Something is not right with the front desk. the Office is listed under Dr Khodosh and Dr Khodosh is the one listed in network of a number of insurance company. When you get in there you find out that the dr that is treating you is not in network. when you pursue this you are told that Dr khodosh is retired. nice scam\ no matter when you have an appointment you end up waiting for hours to be seen. management runs it like a mill. they have regard for the patients time Dr Makan is a fine Dentist it is the office managment you can't trust. the office is need for major repairs. water damage floors and the office is not very clean read more

The worst place to go see a Dentist. very unprofessional receptionist the office is very cramp no AC it seems like all they are concerned about is your Insurance poor service I wanna know who they paying to give them 5 stars -1 star read more

Don't recommend this place at all!!! I called them, told them I am in a very bad pain. I had a tooth infection. I was waiting for almost 2 hours. I went to the room, was waiting for another 15-20 minutes so anyone could come. The pain was awful, I was literally shaking and crying. I told them I need a help, they gave me Tylenol and Ibuprofen. They did x-Ray. And then I was waiting for another 20 minutes, doctor came, didn't even have a single look!!! He gave me a brochure for the different dental hospital and said that I need to go there because they can't just do that here. I asked if they work today he was like "I don't know". I called them right at the spot and the phone was ringing in the the next room, I hanged up and the phone stopped ringing . I was told to go to the manager and he will explain everything. It took another 15 minutes to hear anything from the manager. And then he finally told me to go and do it somewhere else they recommended and that it's gonna cost me $2000 and that they don't take insurance. The brochure says "We accept ALL INSURANCES", but they don't take ANY! I was just crying and left. read more

Hello Dental - That's the brochure they gave me - General Dentistry Near Me

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They are a bunch of crooks out to steal your money they had me waiting 3 and half hours to only tell me they can't pull my tooth unless I get bone in place of the tooth that they took out my insurance don't cover that so they tell me they cannot remove my tooth without the extra procedure which is a lie and want me to pay out of pocket I refused because I'm not a dummy I repeat do not go there do not the whole office are crooks read more

The city should really investigate this place! I went in with my tooth intact. I had a nerve issue from sinus infection and needed a root canal. They put incorrect codes on the insurance claims forms so have to pay cash or take a loan. Everyone that leaves there has to take a loan. They damaged my tooth and after 3rd root canal they extracted my tooth. The arrogant dentist came in and lied saying I came with a cracked tooth. I walked into that office with and intact tooth. 1 dentist did 2 roots canals and messed up.my tooth then had me wait for arrogant rough one to pull my tooth out after they messed it up. I have my original exray from my dentist prior to coming to this scam office. read more

This place is unsanitary, rude dentist I just got two fillings three hours later they both fell out do not recommend this office. Not to mention my appointment was for 1pm and was not seen for nearly 3 hours. When they were done I was immediately when they're only concern was if you can pay cash. The place is filthy water stains on the ceiling, filthy walls and a stench her doctor to patient attitude is nasty and will not listen to your concerns on the procedures. She is about to perform. I am reporting this business to the American dental Association. read more

BEWARE - over a year ago I paid $1,900 cash for a root canal there out of pocket. Boris and his SCAM crew used my medical card and identity to get 3 CT Scans for one of their other patients. This place will be investigated and SHUT DOWN! It's a SCAM PLACE! read more

This office took advantage of my parents they are elderly and didn't want to give a bad review but I will. My dad showed his insurance card they asked him to have a seat. They made my mom wait 4 hours in pain prepped her for the procedure to then tell my dad they don't take his insurance. My dad used his credit card cause 4 hours later she was tired and in pain so he just wanted to relieve that. The office was filthy and dilapidated. They scammed my parents by not being upfront. This place is completely unprofessional and I know they rely on elderly people not leaving reviews or complaining. As an advocate for my parents I felt it was crucial to do so. read more

My Latin people are not worth this place if they do not want to be robbed without any scruples. I tell her my aunt was referred to that place she doesn't know much English and they took advantage of her they asked her personal questions as her social security told her that she will sign a paper my aunt signed it naively and soon she got a statement of $14,000 dollars charging her 200 dollars of interest only, my aunt did not do the procedure and it is more than a year and the dentist did not give her a penny, something else every time they deceive someone they change their name was Hello Dental And now it's Dental One Plus. As the dentist does not return the $$ my aunt reported it as a fraudulent charge to the credit card, she came to pay 7,000 dollars to the card so as not to damage her credit but it was already too much for her and without any hope of recovering her $$ she stopped paying and she report it as a fraudulent charge! read more

My appointment was at 3pm I sat there waiting 3 hours to be seen just to end up waiting another hour for my "insurance to approve"....I left without getting my procedure because when I asked again he said they still didn't approve mind you he told me that an hour prior and people who came after me were being seen I'm going somewhere else they are highly unprofessional read more

I don't usually leave reviews and I don't fully believe reviews, I feel like reviews were just left by unsatisfied customers/patients so despite all the bad reviews saying this place is a scam I went anyway. The reviews aren't wrong. I don't know how this place is still in business. They prey on low income families that are In pain. They waste your time telling you to come in, just to give you a referral to the hospital. While I sat there for 5+ hours I watched the rude dude behind the counter so this to 4 patients. They just want you to come in so they can bill your insurance. Then they lie and say that your insurance isn't fully covering your procedure and they can open you a line of credit. When I called my insurance company they said nothing was ever submitted horrible people and even worse office do your self a favor and stay away from this god awful place read more

This place is the ultimate scam. My appointment was for 1 pm so was like 10 other people in the waiting area which was extremely small. over the phone I explained I needed a root canal the tooth number and they had a referral and exrays, I asked if it could be done with my insurance and gave my insurance information. I was told yes. After waiting from 1pm until around 3:30 pm I was called in. another ex ray was taken and the dentist looked at my tooth he made a rude comment as to why I waited so long did I think it will fix itself, I explained how hard it is to find a oral surgeon with appointments The manager said he had to submit an approval to my insurance, after about 15 mins he comes in and says they will pay for the crown but not the root canal which was very odd. He said I can pay using care credit $75 a month total $1800. I left and called my insurance they said no approval was ever submitted and infact that doesn't happen instantly the approval notice is giving in about 2-3 days. Stay away from this place. Not sure how they are still in business read more

Never again I waited 5 hrs for them to tell me they couldn't pull my tooth. I guess if u can't pay for what they want to do to your teeth they don't treat u. The place is small and crampy disgusting.i never heard of a Dr that can't pull a tooth well then he is not a Dr. read more

rude unprofessional staff you will regret your visit stay far away. to whom it may concern I advise you look for a different dentist. also not kid friendly neither. read more

Not gonna lie ..based off looks I thought I was gonna have the worst experience turns out Dr Boris and Gene were amazing and believe me im the worst patient to have but they really were great Dr Boris was so caring and gentle and I'll be going back in 2 weeks to get another tooth pulled and I'm not even a lil worried..5 Stars read more

They are scammers. they charged my insurance on top of billing me out of pocket for the consultation. They then told me that my situation was too bad and they cant help me. However, they still charged me. read more

They only got one star because I had to leave a star in order to publish this review. After 4 1/2 hours of sitting in a dentist chair I was told they would not perform my tooth extraction because I refused to open a credit line for a bone filler which was not needed and dental implants. I was then told i needed to see their dentist at One stop Dental and because I was unhappy with the service, which was none i received at Hello dentist, they have cancelled my appointment and told me to go sit at king's county. These people are fucking assholes who prey on low-income families in pain for a treatment that is not needed. The office is disgusting, and the bathroom has not been cleaned in months, urine-stained drippings all over the toilet seat, the floor, feces stains as well. You can smell the shit and urine in the waiting room. I would never recommend a rat even go here. This office should be condemned, and they should not be able to operate trying to force patients to pay for things they do not need and keep them there for hours in pain thinking because they are in so much pain they would pay for unnecessary services. I am beyond disgusted with the treatment i have received. Hello dental and One Stop Dental are crooks and unprofessional. They had the audacity to ask me to not leave a bad review!! Well, they can go f themselves. read more