Extremely friendly and professional. You can tell they take care of their customers and are very…read moreknowledgeable for what they do. Great prices and trustworthy company

The gentleman who was here today was super chill when we asked him about test seating cars. Even…read moreinvited me to come back if I see any new acquisitions that appeal to me.

Mikey was great. Easy to work with. Good communicator. No problems working with insurance. Great…read morework.

Super awesome people! This guy bends over backwards to make sure your work is perfect! Only body…read moreshop I'll ever go to and I highly recommend you do as well, I promise you wont be dissapointed!

Fixed my jeep commander quick fast and did a perfect job the owner shawn was very nice and even…read morethough the job took a little longer then expected my jeep was perfect

Hmm. I took my jeep grand cherokee overland to this place on recommendation from Mchugh jeep…read more Someone backed into me and cracked my bumper. Once they took the bumper off they also found other damage including a cracked grill. All and all the damage totaled nearly $3000 which the other guys insurance was covering. Long story short when they told me the grill was cracked and they would replace I made sure to tell them this was not the grill that came with the jeep, this was a chrome grill from an upgraded model that I had purchased and had the dealer install before I even drive the new vehicle off the lot. I also mentioned this to the very professional and attentive insurance guy in charge of the claim (Shawn at progressive). Both parties assured me they would take the model number off the grill I have and order it from that to ensure the correct grill was ordered. Nearly a week later I pick up my jeep and it's the wrong grill. Took another week for them to get it in. They told me it could take an hour hour and half to put the new one on and I just waited. To their credit I was there about twenty minutes and they had the right grill installed and I was leaving. That's why I have then any stars at all. The seeming ability not to listen or follow through on what they said they would do is enough for me not to go back.

Took my jeep there to get spark plugs n wires n and thermostat got it back with no antifreeze took…read moreit back they said there was a leak fixed it for $30 and my thermostat is bad wouldn't recommend this place many other people are having problems with them

I took my car to Hittle's Garage to have the fuel tank drained and cleaned, the oil changed, and to…read morefind out why my engine kept throwing a P0038 code. I specifically told them to drop the fuel tank and drain the old gas out to avoid damaging the fuel pump as the car had been sitting for about a year and gas gelatinizes. Not only did they just run a hose down the gas tank damaging the fuel pump, which the dealership had confirmed upon dropping the tank as the bolts had not been touched, and the fuel pump wiring chafed, they damaged the plastic manifold cover on my engine while accessing the coil packs which they did not mention to me. They also damaged the rear seat latches that the seat clicks in which you access to get directly to the fuel pump underneath the seat so now the rear seat is not secure.They charged me for four coil packs when they only replaced one. They told me the car was fixed but right after I drove up the road the problems continued. I paid them $400 for parts and labor that I did not receive and had to pay the dealership over $600 to repair the damage they caused. I would have paid less had I went to the dealership to begin with! I would rate this place 0 stars if Yelp would let me. If You value your money and your car, STAY AWAY FROM THIS PLACE. Upon going to the Better Business Bureau website, I learned after the fact that they have charged people in the past for items they did not install or replace.

My daughter wrecked her Jeep, Zanesville Autobody Collision and Glass had it 4 months. When my…read moreson-in-law would call to find out progress on the Jeep, they consistently told him that because of the UAW strike, they couldn't get the parts. Then when they "got" the parts, he kept being told that it had to be painted. Often times when my SIL called, they didn't know what car he was talking about or they didn't know what was going on with it. Then, to his surprise, they had taken the Jeep to their shop in Newark without first discussing the move with him. Just this last Friday, (12-29-23) my SIL found out (from the insurance company) that it had just been torn apart and it was totaled. This after 4 months of being lied to and being lead to believe that progress on repairs was being made. Don't take your vehicles to the Zanesville Autobody Collision and Glass, they are a bunch of liars.

Zanesville Autobody was able to get my car in right away, all the rest had very long waits. I got…read moremy car back in excellent shape and condition. very nice and clean on the inside and outside. if you are looking for a body shop go here. I got my car back in no time and was very pleased.

Always the best. Friendly, concerned, accurate. They work with the insurance companies. I don't…read morefeel like I'm being taken advantage of.

I trust these guys to take good care of my car. I love their honesty and Tracy, the receptionist is…read moreextra sweet!

The best collision center I've worked with in Columbus. First and foremost, their work is top…read morenotch. Secondly, the pricing here is extremely fair. Third, is the turnaround time for them to repair your vehicle is super-efficient. They get to it and fix your vehicle ASAP. I also wanted to add their communication is impeccable and makes it so easy as a customer to understand your vehicle's situation.

Found Groveport Service Center through yelp. Communication was fast and easy, and they were able to…read moregive me an appointment to install a carbon fiber front splitter. Installation was perfect and VERY reasonably priced (less than half what other places were quoting). In and out of the shop in just a little over an hour. I'm coming back to have some more carbon fiber body work!

My car was totaled out by insurance. After the estimate, browns left my car outside disassambled…read moreand let the rain fill the trunk area. Additionally, they didn't keep me informed on what was going on with insurance and once i wanted to pick up the car they took 17 days just to get back with me after i called several times about the car. Total waste of time. They acted like other jobs were more important(mostly hale damage)than returning my phone calls and then wanted to charge me to put the car back together from their disassembly. Would not recommend to anyone. Lost all future business with me and my family and will put the word out about their priorities.

I'm from Alberta Canada, My wife and I were traveling from Montreal to Gettysburg last summer when…read moreour Class ''C'' Toy hauler had a major breakdown on the bridge crossing over the highway in Zanesville Ohio. I had a major issue with the drive shaft and couldn't move the RV any further. 5pm on a Friday ''rush hour'' And I'm there blocking the bridge in both direction. I needed a miracle, and there came Dusty Brown looking at me straight in the eyes and simply say '' Hold on a Sec '' I'll be right back. Sure enough he came back with chains to hook up my RV while another of his employee was directing traffic around the RV. He tells my wife & I to go in his truck while he's getting my RV towed to his shop. He place our RV on his manicured lawn and with his body crawled under the RV to diagnose the Drive Shaft issues. Telling me that he wouldn't feel comfortable letting me go without fixing the drive shaft in a professional manner. He contacted another professional on our behalf and organized to have the repairs done first thing in the morning. They had to rebuild both ends U-Joint bearings parts. With what had to be done I mechanically knew that it would be a costly repair. Yet the next morning Dusty as he promised came back and re-installed the drive shaft in place making sure everything was perfectly done. I have no idea how he pulled that one off but even the cost was ridiculously low. Dusty Brown '' Brother '' you saved my summer vacations. You showed extraordinary respect to people you didn't even know, only looking at providing help at the most needed time. You & your staffs were professionals in all aspects, you made us feel at home and took care of our safety overnight. You were a Gentlemen, you are in our prayers my friend. '' Merry Christmas '' God Bless your Family / Shop / Staffs .

I set up an appointment to have the crack(s) in our windshield repaired. The tech arrived on time…read more He repaired the "split" crack on the windshield in approximately 30". I was charged the price he quoted me via "Yelp-chat". I can't even see where the crack was! Great Job! Thank you!

Meticulously worked to fix my windshield. Took great care to make sure the work was completed…read morecorrectly. Didn't hurry, just to get it done.