I experienced possibly the worst customer service I've ever seen here last weekend. I went into this store to buy a pair of Nikes, and had a hard enough time just finding employees to help me. When I went to check out, the cashier conveniently "forgot" to apply a discount that I'd been assured several times I would get, and started filling a rewards program card for me without my permission.
I figured the terrible service was a fluke and went back the next day with my boyfriend who wanted to buy shoes. The same exact thing happened to him, and the whole experience seemed shady.
Today I received an email thanking me for subscribing to Sports Illustrated Kids (which i never did) and upon google searching Sports Illustrated subscription scam, Finish Line is the first thing that pops up. I cancelled the subscription, but hopefully that's the only damage. I will not be spending money at a Finish Line store again. read more