Davion!!! He was amazing! Not only was he super patient with me trying to choose my flavor but he…read morewas genuinely KIND Super special I live downtown so this location certainly isn't near me but with how beautiful the customer service I just received- I DEF see myself making the trek back to this spot based on the vibe and such itself Thanks again Davion!

The only reason I couldn't give this five stars is because I didn't have the time to enjoy the…read moresmoke room with its TV and I believe pool table. Other than that, the service and selection were only second to the assistance I got from Bryan. I'm looking forward to going back.

Customer be aware! They do not stand behind their policies! "24 hour Exchange Policy"??? No way…read moreSeñor, they do NOT! They do not abide by their policies. Literally 4 min after the purchase and before leaving store premises. Just save a trip and gas to this store, go somewhere else. They are always out of vape coils and their selections on e-juice is a joke. Best luck finding what you need here. I have been a customer for about two years now and I think this was my last visit to a Vape City store.

Update 05-04-24: I received a response from Vape City to send an email to explain the negative…read moreexperience I had after purchasing an empty product. The owner and manager both went above and beyond to replace the faulty product I received. I truly appreciate both of their attention to this matter. ================================================== DO NOT SHOP HERE. Would give zero stars if I could. Terrible customer service. I used to shop here often but never again. I received an empty product before heading out of town but found that the product was empty after arriving in another city. I was told I could only exchange within 24 hours at the store in town. They were unwilling to compromise and give me a refund or even exchange for a similar product in the city I was visiting. They clearly don't care about their customers. I lost $75 on a product that was empty and could not use!

Great neighborhood selection of vapes! Awesome customer service and knowledgeable employees.read more

Service & they ALL are professional & help you with whatever you're looking for!!…read more I LOVE THIS VAPE SHOP!!! ‍ Monica Kirchhoff

Truly fantastic selection. Edibles, gummies, all kinds of hemp flower, extracts, hashish levell…read moreblends -- and friendly, knowledgable, helpful personnel. There are other hemp stores closer to me but this store is worth the trip. They have other locations. I assume the selections are the same but the crew at the Bulverde store is the best.

Horrible place that sells defective products and will not refund. I've spent a good deal of money…read morein there over the years but I will not be going back. Not for sure if there is new ownership/management. Very greedy people now, very disappointed.

Great cigar assortment and very friendly staff! I've been…read morebuying my cigars here since I moved here from Michigan. I always enjoy talking with whomever is on duty on any given day!

Great place to sit back with a good cigar. Great selection. Great staff. Enough said.read more

Came into the shop tonight looking for some good smokes and John helped me out and let me tell you…read more He was amazing. Made some nice recommendations on some new smokes and even helped me out with an old zippo lighter I found from 20 years ago in an old tool box at home. It's because of people like John that I stay away from the liquor stores and CI places for my smokes. Customer service is king at this place ! Thanks John Pacheco!

Love this place. The staff was super helpful. I don't know a ton about cigars so they walked me…read morethrough and did a great job of explaining the differences and helped me with my selection (which, incidentally, was incredible). Their selection was amazing and the space was well acquainted. The only think I wish is that they #1 had a liquor license and #2 had some snacks i.e. peanuts, chips, something small.

Great customer service would recommend to anyone. They answered all my questions and recommended…read moreitems that I didn't know I was looking for.

Amazing products - Travis knows his products and is very knowledgeable!…read more Pain creams is the best for pain.

Tonight I stopped at No Limit Smoke & Vape because I needed coils. The counter attendant was a…read moreyoung woman with black hair that had been dyed light blue in places. She had a difficult time finding the coil I needed, and seemed to question whether or not I knew what I was asking for. She found coils of the right type but not the right wattage. They were .5; the ones I wanted were .15 or .2. She finally pulled out a box that looked familiar and when I asked her to let me see it I saw that it was the exact coils I had asked for in the first place. I told her that was what I wanted and asked for 2 of them. She spent the next minute or so looking at the coils, comparing the one in my device to the ones she was selling me, looking from the .5 to the .15 in a slightly confused manner. I finally said "just please sell me two of the .15." She did. Of course, when I got home and changed my coil and the wattage wouldn't go over 50, I realized that she had sold me the .5's by mistake. So I went back up there to get the right coils. The counter attendant - I would call her by name but she refused to give it to me - never once apologized for giving me the wrong product that I paid $14 for. She actually acted as if I was causing the problem. She said she could only "exchange" one of them. I told her it wasn't an exchange, because it wasn't my mistake, it was hers. She became ugly and rude and I decided it just wasn't worth it. I told her to give me the one coil and be done with it, I just wanted to go home. Here's the thing. I worked in the vape industry for 2 years. I have worked in retail/customer service now for about half a decade. If you want to retain customers, it is not wise to make your customers pay for your mistakes. The right thing to do would have been to apologize for the mistake, to immediately make it right and if that meant she had to pay for one coil then that's what should have happened. I will NEVER patronize that store again. I am not going to spend my hard earned money at a store that has such terrible customer service. The young woman who waited on me needs, at best, a serious discussion with management as to the way to deal with this type of situation. If it were my store, she wouldn't have a job anymore, but that's just me. I hold people to the same high standard to which I hold myself. So, if you want to purchase vape products, my suggestion would be to go to Vape Away in Bulverde. They don't treat you like shit when they fuck up.

Very nice and knowledgeable people. I went in not knowing what I wanted & was honestly kinda…read morenervous to ask. But I felt very comfortable and was impressed on how much product they have to offer.