I usually am not one to leave a review unless my expectations were beyond exceeded. In this case,…read moremy expectations were not anywhere near being met.
I took my car to Tint World on Northsight Blvd. originally to get my windshield tinted since I had just had a new windshield put in. I dropped off the car for the windshield tint, and then I learned that they install headlights. Perfect! I had just received my new headlights. I went back home, grabbed them, dropped them off at Tint World, and left.
Several hours later, I got a call from Tint World and was informed that, while installing the headlights, the passenger-side black-painted trim piece was broken twice. Without offering to order a new trim piece, I ordered a new set that was white, and they agreed to paint-match it and fix the issue. I also had them paint a rear trailer hitch cover.
When I went to pick up my car, with the now-broken trim piece, I noticed there was a scratch in the tint on the windshield next to the rearview mirror. I called, and they wanted me to drop it back off when the new trim pieces came in so they could paint those black and re-tint the windshield.
Fast-forward a few days. The trim pieces came in, and I dropped off the car. A couple of days later, I got a text message with pictures of the freshly painted trim and hitch cover. I immediately noticed in the picture that the black trim pieces looked like crap. At this point, I was hoping it was just the lighting, but when I picked up the car the next day, I was rudely mistaken.
That was the worst paint job I have ever seen in my life. There were bumps and bubbles in the paint, and on top of that, there was zero clear coat on it. Then I looked at the rear trailer hitch cover. The paint looked great, except there was no clear coat. It was a flat, matte color.
Well, at least the windshield didn't have a scratch in the tint anymore. That's good news.
Once I got home, I started cleaning the windshield on the inside to get the streaks off, and I found a huge bubble on the driver's side. Then I noticed several smaller bubbles.
At this point, my car had been dropped off for three things: the black trim pieces, the trailer hitch piece, and the windshield tint. All three were messed up. So, I called back and dropped the car off the next day to have them fix it.
Two days later, I got a call, and they told me that they tinted the windshield and it looked like crap. They took it off, tinted it again, and it looked like crap again. The installer then said he was giving up and would not touch my vehicle anymore.
So, I got my car back with zero windshield tint, crappy painted black trim pieces, and a crappy-painted trailer hitch cover.
To recap this experience, my car made several trips and spent days at this shop because of mistakes they made, and they ultimately could not fix them.
This is a terrible business. I can't express how many times I have called or shown up, only to find that employees were not expecting me because nobody from the business was communicating with each other about my appointment.
Alex, from Tint World on Northsight, is the only person I can leave positive feedback for. He was the only one who kept me informed and told me the truth every time Tint World messed up my car. I appreciated his honesty and his efforts to help.
Do not go to Tint World unless you want your car looking worse than it did before!