Highly recommend Perfect Screen in South End. Great customer service & fast repair. Explained…read moreall our options clearly to fix a damaged IPhone.

Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.

I stopped in for a cracked screen over my camera. Turns out I had two screen covers on it and both…read morewere cracked. Once removed, the screen was in perfect condition. The tech helped me and I didn't need a history repair.

I highly recommend UbreakIfix! I was so grateful that they were able to pull my phone charger piece…read moreout of my phone, that broke off inside my phone. I was so stressed because I couldn't get it out myself. They got it out in about 10min and They did not charge me, so I was very grateful! They have fixed other computer items for me so I highly recommend this place. Thank you guys for being my heroes!!

Quick repair same day. I was pleased with the service and store. I was greeted upon entry, quote of…read moreaccurate price, and delivered above expectations.

Very good customer service fixed my sons sound for his tablet cheap highly recommend.read more

The sad part is had to lower my rating due to the non existent follow through. We came in person,…read morestaff was friendly, we waited a little while but it was not bad. Our information was taken down and we were told we would receive a call back the next day with an estimate. We heard nothing for weeks. We tried reaching out to them and had challenges reaching the line. Finally one month exactly later I talked to someone who informed me the job was closed a week after it was opened. They gave me an estimate right on the spot (so it was that easy?) and I asked to speak to a manager due to the bad follow through. The response was "the manager is gone can you call him tomorrow?". That was more than enough assurance that my business was not wanted.

Don't trust any of their promises or warranties!…read more I had a screen replaced at a UbreakiFix location in mid-February 2025. While the device initially seemed fine, issues began appearing about a month later -- the display looked off, touch sensitivity was inconsistent, and soon after, the phone started overheating near the bottom of the screen. We returned the device under warranty, but the store claimed the problems weren't related to their repair and refused to replace the screen or offer any real solution. The device eventually became unusable due to the overheating -- essentially ruined. I contacted Asurion, who handles the warranty support, and was told by a case manager that a full refund would be issued due to the damage caused. After a single follow-up call in late March, I never heard from them again. I wasn't given a case number, direct line, or any way to follow up. Despite submitting multiple new support requests, I've still received no response. They even began ghosting my emails entirely. This experience has been incredibly frustrating. A company should stand by its work and honor its word. Instead, I was ghosted after being promised a refund. I would not recommend using this service to anyone.

Cell Doc is my go-to cell phone and tablet repair, case and screen protector spot in Northlake…read moreMall! Cell Doc has a huge selection on cell phone cases and screen protectors to fit practically any phone. They can fix broken screens for any phone or tablet; if they don't have your size screen protector or glass they will order it for you! If you're looking for some bling or a ring for your phone check out Cell Doc!

It went to the apple store to replace a cracked screen. They told me that there was a two hour…read morewait. So I walked over to the cell doc. They said that they could fix it in 15 min. And it was around $70. They had an aftermarket screen. I asked if they had an original apple screen. They said the original apple screen would cost $110. So I agreed to have the original screen installed. Once fixed I found out of course it was not an original Apple part and the quality was not as they promised!!! I returned to confront them on the issue and that's when the story changed to it is original but not Apple certified therefore the quality will not be the same! Had I know that in the first place I would never have purchased it!

I received a very quick & affordable quote from the Cellular Doctor to repair the broken screen on…read moremy iPhone. I was happy to see that they were open on Saturday when other shops weren't, especially with an impending ice storm approaching. I really needed my phone repaired ASAP. Sure enough, I was greeted with excellent customer service from the moment I walked through the door. Freddie assisted me with my phone. He was very knowledgeable & said that he would be right back in about 5 minutes. I couldn't believe that in roughly about that time, I was paying for my repaired iPhone. Initially I couldn't remember my password to get back into my iCloud account. He offered options to help restore it. Thankfully, I remembered once I got home. I was able to use my phone again & charge it up just in case I lost power during the ice storm. I'm so grateful to Freddie for walking me through the process effortlessly. I'll be returning (hopefully no time soon) if I need help in the future. He saved me from having to purchase another phone, which I wasn't ready to do yet. I'll definitely recommend this location to others who have problems with their devices.

Highly recommend. He fixed my phone quickly and was very helpful. I went somewhere else before…read moregoing here and the other place thought my iPhone was a Samsung. I then went to the Cellular Doctor and he got the two items on my phone fixed quickly. Go here if you want good service.

I recently had a family member take my iPhone 14 in for a broken screen & less than a week later I…read morewas already having issues. Had to take it somewhere else down the street and they told me screws and parts were MISSING! I had to PAY AGAIN just to fix what ReConnex messed up. Y'all better take your phone anywhere else but here!

From the time I walked in I immediately felt comfortable and Moose who assisted me was A1 in my…read morebook. He cared about my problem and made me assured that if my phone could be fixed, than he would fix it "AND HE DID" I was updated on everything from start to finish and can't say enough about how fantastic the service was. I phone had went black and I could get nothing, not even a charge. Before the day was over, my phone was WORKING AGAIN I spoke with Jessica on the phone who made me an appointment right away, I promise you will be totally satisfied with ReConnox on North Tryon in Charlotte If you need your device fixed or anything else, if maybe you're looking for a another phone but don't have crazy money to spend. If you want to deal with Real People who definitely care and will try their best to help you than CHECK THEM OUT "I DID AND WOULD GO BACK ANYTIME, THANKS SOOOO MUCH JESSICA AND THANK YOU MOOSE", your made me feel welcome, your fixed my phone when I thought it was pretty much done. I would definitely send anyone to your and definitely won't forget how your made my day, shit your made my whole damn year Vivian Thanks for making me feel like family and for making me a Believer. "" I'VE GOT MY PHONE BACK IN ONE DAY AND IT'S WORKING PERFECTLY

THE GOAT! My son just started at UNC CHARLOTTE and dropped…read morehis iPhone 11 cracking the glass and making it inoperable. Called Alex, we make an appointment to meet my son in front of his dorm an hour later, phone is fixed 15 minutes later,we Venmo him a very reasonable amount of money, DONE! Do not hesitate to use this guy!

My screen on my iPhone 11pro cracked and these guys repaired it in less than 20 minutes in my…read morekitchen. Very quick and screen is working great! They even put a new glass protector on the screen. Great pricing too! The best around. Highly recommend!

These guys are awesome. And I am not talking about their tech. Their problem solving skills…read more They helped us navigate the incompetence of Spectrum mobile. They weld their critical thinking better than any Jedi master. Mace Windu can sit down and shut up when he is in their presence. Kudos guys and thank you.

We popped in just because we were in the area and needed a certain battery…read more They were extremely helpful here and made sure I could find what I was looking for. We ended up utilizing extra services that we didn't even plan on using. They will replace your key fob here with their kits that they sell. We paid about $40 - $60 (I cannot recall the exact amount now)for a kit and for them to replace the FOB and make sure that it was working. All in all - it was a successful visit. If I needed to shop for batteries I would definitely come here again.