I've been Banking @ this Bank since 1987 , it's been a VERY FRIENDLY EXPERIENCE, I trust them with…read moremy Accounts & I recommend this Branch to anyone, They're Outstanding, & Very HELPFUL & PROFESSIONAL, I Give Them A , Ramonita Barreto

Excellent service. Very understanding and very professional! An excellent drive thru and the people…read moreare practicing great PPE.

They have never been a great bank, but luckily I don't have to go in much & actually deal with the…read morehumans. When I have gone in they seem to be extremely shorthanded with the women working both the counter n the drive up windows. The final straw for me was waiting 10 minutes in the drive thru the other day to deposit a check......I was the only car there. I had sent my check through & they literally had NO idea that I was waiting. I am taking my business to Chase.

today was of those days that I had to do more than other days. and I arrived when the bank was…read morealready closed. the mañana her was very nice to let me in, I had explained that my atm card was lost and couldn't use the atm. she was very understanding and allow me in. I truly appreciate that because I needed the cash. the teller was super nice, and was not worried that it was past closing time. THANK YOU SO MUCH FOR YOUR GREAT CUSTOMER SERVICE AND SMILES always make my day!

Here's Why I wouldn't recommend This Chase Bank location.I have two reasons I feel like the…read moreemployees are lazy and barley want to help . That's one reason Why the second is because I went into the bank to make an appointment for 12 o'clock the next day to open an checking bank account yesterday....I arrived 15 mins later and was told I'll have to reschedule with a later date I just walked out because im not wasting another day just to be turned around and waste my day for the 3rd time .... I came into another chase and was helped right away even tho they where busy... So I want Be returning to this bank not even for a small transaction... Doesn't matter if this chase is closest to my home ... I refuse to deal with or have any business with this chase location.... Terrible experience

Love this bank. Excellent service and great staff. They always made my mom feel welcome and…read moreprovided personalized service.

Branch Manager Nichole Cage at the Chicago Heights location is phenomenal. She was able to help me…read morewith a transaction that I desperately needed to take care of. I have been a long standing customer since the bank was Austin Bank of Chicago in the 80's, then later became ABC Bank, now Old Second Bank. I know there're not as large as Chase, Boa, Us Bank to name a few, I can't imagine transferring to some other institution, I have always been satisfied with the service I receive there, and was more so when the chgo hts location switched over so that I didn't have to travel to the 92nd street lication..location. Thank you Nichole and 02 Bank for your service!!!!

Mrs. Ana Rodriguez provided excellent customer service from start to finish. She is extremely…read moreknowledgeable, professional, personable and patient. It was a pleasure working with her. I recommend her for all your banking needs. Her office is in Chicago Heights and her phone number is (708)891-7849.

The customer service here is not great. For this to be a local business and not national, the hold…read moretimes are ridiculous and it seems they don't really prioritize customers. They updated their system recently but it's still outdated enough that there can be erroneous charges or holds that can take WEEKS to be refunded to you with no explanation other than them having an outdated system. I would not bank here.

had the best experience with my banker. she was as friendly as could be from the moment I walked…read moreinto her office. She handled my problem tight off the bat. she was very professional and patient. I left with my problem solved and it was completed within 15 Minutes. Thank you Old Second

Chelsea helped this senior citizen get to the right department to assist me in getting to the right…read morebranch.

I really love having this credit union so close to my mom's house that is open every day during the…read moreweek AND Saturday! Great customer service, and I am able to take money from my University of Illinois Savings Account, without going to Urbana.

Bank financial in Hazel Crest, Il. has closed and moved location to Flossmoor il. Although the…read morelayout is different and service appears more compartmentalize, the employees are still familiar. I enjoy the new setup, and wishes the bank longevity and continued success.

From the owner: BankFinancial is a full-service, community-oriented national bank with headquarters in Burr Ridge,…read moreIllinois. Today, BankFinancial has 19 branches in the Chicago area and 6 satellite offices in Florida, Georgia, New Jersey, Pennsylvania, Texas and Utah with expertise in Equipment Financing, Commercial Real Estate Lending, Healthcare Lending and Treasury Services. BankFinancial offers commercial and business banking, as well as personal banking, and wealth management. Our personal banking products include personal checking, money market, savings, CDs, credit cards and lines of credit, and personal wealth management and trust services. Our business banking products and services include business checking, money market, CDs, treasury management services, business/commercial loans and lines of credit, commercial real estate loans and real estate capital markets loans. Visit BankFinancial.com for more information, including branch locations and hours of operation.

Every time I come to this location I have a positive experience. Tiffany was able to quickly help…read moreme with a more advanced issue . Booking an appointment was very fast and easy . I was able to be seen the next day . Highly recommend Credit Union 1, especially the Matteson location.

This business is a fee driven bank. Not a traditional credit union. They bought out uaw credit…read moreunion & now are bombarding these accounts with so many fees. And now paper statement is $5 and now there's a fee for checks. All of the perks of establishing yourself with a credit union, are now gone. Anyone seeking to do financial business with them will not be happy. I implore you to establish a relationship with a bank in your area, where the interest earning rates aren't something you have to jump through hoops to attain. Credit union 1 does not care about its customers. I have found better rates at my local bank and they don't charge $5 for a paper statement either. I never had a problem with the workers out of Matteson location. I just don't like the way the company has chosen to fleece its account holders. Not so long ago, it used to be credit unions were the way to go. With credit union 1, that is no longer the case. Forced to choose a star. But officially, the entire organization doesn't deserve any at all.

I have been a member of Numark for over 20 years. I have always been happy with the services…read moreprovided. I am so grateful for Tracy Szedzial who goes above and beyond when needed. She is always so extremely pleasant to work with. I recommend if you have a question or need any customer service Tracy is your girl!! Lisa L.

Always a wonderful experience at the New Lenox Branch! Joe is always helpful at the drive throughread more