I had a great experience with Abri Credit Union. The senior loan officer was very detailed & left…read moreno stone unturned. He provided explanation every step of the process which was extremely helpful being a first time home buyer. The closing went smoothly & best of all there were no surprises. Will definitely recommend Abri Credit Union to anyone looking to make a home purchase, refinance or any other of the services they provide.

I use the Romeoville branch and have nothing but good things to say about the personal service I…read moreget from them.

had the best experience with my banker. she was as friendly as could be from the moment I walked…read moreinto her office. She handled my problem tight off the bat. she was very professional and patient. I left with my problem solved and it was completed within 15 Minutes. Thank you Old Second

Chelsea helped this senior citizen get to the right department to assist me in getting to the right…read morebranch.

Very helpful and friendly staff Worked with me and my…read moreaccounts Nice building ample parking easy access in and out from.U.S. 30 Very happy to do business here.

I love dealing with Lincolnway community Bank. They are extremely dedicated to their customers and…read morealways handle our business relationship with a wonderful smile and the proper knowledge to get the job done thank you so much

I like the experience of a small bank. It has a personal feeling. You are recognized as a customer…read moreand the people working there are very helpful, friendly and courteous.

Would give them 5 stars if they had zelle. They are very nice people. Love supporting our…read moreneighborhood bank.

Laura Urlacher was very helpful with updating my daughter's savings account. She actually stayed…read moreafter hours to make sure things were done correctly. We have seen her a few times now at this location and each time she has been friendly, helpful and patient!

Don't bank at this branch!! Rude, attitude, and so so unhelpful. I was actually given an attitude…read morebecause I was trying to deposit money into my husbands account and I didn't have the account number on me. Really??? I'm depositing money not trying to rob them!!! The woman was so rude!!! Other locations are always helpful and don't have an attitude!!

I have been banking with them since I was a teenager. They greet me by name, and Matt is the best!…read moreI had my identity stolen and Matt was very helpful and we had everything closed and new accounts opened in just over an hour (it was very complicated). I went in to talk to him a month later and he made sure that everything was going smoothly.

Beware of Bank Financial!!! I was a joint owner on all my step fathers accounts for over 10 years…read moreand he passed away on March 16,2017. A week later I started paying some of his bills from our JOINT CHECKING ACCOUNT and went into the Joliet bank the next day to close out the safety deposit and was informed that they locked all of our accounts!!! I asked why and they informed me that my step father had a mortgage loan through them and he was the only one on the loan. So what!! I am a JOINT OWNER ON THE ACCOUNTS FOR OVER 10 YEARS!!! I asked will they pay the checks that I had written the day before and Noreen informed me they would not. I then spent over 5 hours on the phone with Ford for his car loan, city of Joliet for his water, Att for his cable, and Chase for his credit card to explain the situation and pay them over the phone out my own personal account and hope they wouldn't charge me for the checks that were going to be returned.They all understood and no none them charged the fee. So I get a call 4 days later from Noreen informing me that some checks are in and do I want her to put them threw. What? She told me 4 day earlier that they wouldn't. I said no. Then she asks me if anyone is living at the house and have I started emptying it. Who asks that? He wasn't even dead 3 weeks. Anyway with what we had in our accounts that they were holding and what he owed on the mortgage if we were to pay off the mortgage we would have only owed around $70,000. The house was valued at $200,00. I then preceded to get the house ready to put it on the market. My 24 year old daughter suddenly passed away on April 17, 2017. Our world went in a tail spin. We still continued to work on the house and wait for our lawyer to give us letters of office. They came in May and I brought them to the Joliet bank. I them waited 5 days for the hold to come off. It did not. I then called and spoke with Mary Tritsis and she reviewed the documents and said I guess I will let them take the lock off. What?? You have a copy of the will, the death certificate, and letters of office what more do you want. I put the house on the market for sale by owner and sold it within 18 days for $200,00. Four days after closing I went in and closed all accounts. So now not only does Bank Financial not have our accounts but they no longer collecting interest on the mortgage. How stupid is that? Good going Bank Financial. I called 5 other banks and all said they would never hold JOINT ACCOUNTS. I want everyone to beware of this bank. No other bank would do what they did. Chase, Bank of America, and BMO now have my business.

Canals and Trails credit union is THE place to do all your banking! You will not be sorry!…read more I just can't possibly say enough nice things about this establishment and the wonderful people who work here! They take the time to get to know you, they recognize you and greet you by name when you come in, they are all very knowledgeable, honest and extremely helpful as well! I never realized just how much money these greedy profit-hungry Banksters have practically stolen from me throughout the years. I only wish I had l joined a Credit Union a LONG time ago! I'd definitely have much more money now. Canals and Trails Credit Union doesn't "fee" you to death, nor charge you up the wazoo for every single service they provide (as all the banks do)! Credit Unions actually ENCOURAGE you to SAVE your money, get and stay out of debt, and become financially secure. Canals and Trails Credit Union offers an ATM/Debit card, just about any service any banks nearby provide (well, except conning you out of your own money every chance they get), many different types of accounts to chose from and different programs available to help you be financially responsible. In the entire history of U.S. credit unions, taxpayer funds have NEVER been used to bail out a credit union! According to Bankrate.com, "Credit unions have topped the consumer satisfaction ratings in American Banker's annual survey for 12 years in a row." Here is a good article explaining the difference between banks and Credit Unions: http://money.howstuffworks.com/personal-finance/banking/difference-between-bank-and-credit-union.htm/printable

I have banked with the credit union for over 40 years. Their previous management was very good -…read morethis dates before an expansion to include a Romeoville credit union. The new management is inept. The banking processor for the credit union failed and online services were not accessible for a 1.5 weeks. During that time, the debit cards and automatic payments stopped working. NO explanation, other than processor issues, was given. No sooner than the online banking was restored, the CEO decides to revamp the website taking the website down again for home users. That is not very good planning or management. The CEO should step down. Their bank processor should be fired ASAP. Lastly, they have the gall to send 'non-use' notice for not using the BILLPAY system, Somebody is asleep at the switch.

This is a small facility, which is well lit and clean. The employees are nice and friendly and most…read moreoften quick to serve. I have never had an issue with a transaction taking place inside. I have used the Ottawa, Il branch for numerous years and am happy that Morris finally has one! I definitely reccomend using this business.

I'm leaving these 5 stars for the Morris and Ottawa Branches. But I want to shed light on another…read morebranch. I've tried to move past my original experience at FP diamond branch earlier this year but it still bothers me to this day. I was at diamond as soon as they opened and was told the system was down which I understood cause thats out of their control. I told the manager Leslie I would be back in a few days to open my account and she kinda steered me away by saying I could return if I "insist" or check out the other branches instead of coming back even though I told her it was closest to my house. I took the message and went to morris and was helped immediately by Meghan. I had a great experience the second time around and even though it's less convenient, I still shy away from diamond and go to the other branches to handle business. Unfortunately diamond didn't seem as welcoming and that was sad to see as a new member to the credit union.