Worst bank ever!!! As soon as these idiots take their 10-day hold off a check (which, by the way is a 401k distribution from MESIROW - another financial institution), I'm getting my money and going anywhere but 5/3rd! I can see if this was a personal check, but in these days -- with so many ways to verify, you mean to tell me one financial institution cannot talke to the other to verify $$$????!!!! We can wire transfer, and take cash out whenever/wherever when avilable, but we cannot verify a transaction between financial institutions. here's another KICKER!!! Another check, from the State of IL Treasurer, is being held! Their solution? contact them to get a copy of a bank statement that shows the check cashed on their end.... ok, sure! "Hello, state of illinois, I need a copy of your bank statement so 5/3rd can cash the $60-check you sent to me." As soon as my money clears, I'm done with this place. Customer service makes it a 5/3 better?????? Yeah, right! read more