1. Fierstein Jeffrey MD

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Glen Carbon, IL

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Fierstein Jeffrey MD

2.0 (4 reviews)

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Helios ENT Now - Dr. James Hartman is the best ENT!

Helios ENT Now

4.0(14 reviews)
28.5 mi

Super grateful for the concept of a walk in ENT clinic. I had my first (and hopefully only)…read moreconstant vertigo attack and had no idea what to expect/ what was happening. Being able to get (basically) immediate care was really great. I joined the waitlist online and made my way there when it was my turn. They started me out with a hearing test, and then I met with the doctor. She prescribed me with some meds to try to help the problem, and gave me a couple of possible causes for my attack. It was still so early, so it was hard to eliminate all of the possible factors. I do wish I was given a print out and more information, as I think it would have been helpful for my future appointments at other doctors, but I walked out empty handed. I continued to have problems and called again the next day. The doctor was pretty prompt in calling me back which I genuinely appreciate. All in all, it's a solid service given what it is- walk in. Front desk was really helpful, and everyone was really kind.

Previously, I gave a 5 star rating, about 2 years ago or 2024…read more Today, I called and was told to set up an appointment on their website. As I wanted to be seen to have my ears cleaned, I thought it would be easy. The website was a no go, as the staff would have seen me in a week. So I dropped in or walked in as they now allow. The walk in process ended up taking about 60 minutes. Not terrible, but not exactly as expected. As I will be traveling and not back in town for a while, I wanted to get this done. I suggest and will do in the future, schedule with ample time and will see if that is any faster. The concept is great, but not well ex

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McGrady Murray MD

McGrady Murray MD

1.0(2 reviews)
15.9 mi

The office staff/receptionists were not helpful or attentive in any way. Staff were just sitting…read moreand talking to each other despite me standing there to get checked in for quite awhile.

I will say why I am giving a bad review. I have held back for five years but don't want anyone…read moregoing through all this unnecessarily. My husband was seen by our primary for a sore on his tongue, She wanted him seen immediately (same day) by Dr Xxx an ENT Specialist. He saw Dr. Xxx and Dr said he wasn't really worried about the spot. He only had my husband get a biopsy at my insistence. Results came back and we were told that he wasn't too concerned about it still. That it was'within the margins ' and it was good. That he would see him back in office in a couple weeks. I asked if he was sure about not doing anything. Doc said no he wasn't worried. So next appt , he had to miss forrr Cwork. But got in quickly and dr saw it and it wasn't better but bigger so he gave us a name of a specialist at Barnes Jewish. They did what they could but in few months he passed away from oral cancer that had spread to his lungs and back . But not after having to go through the hell of chemo, radiation, a clinical trial drug therapy , teeth pulled, and a scheduled 4hr surgery that turned into a 15 hour surgery because the few lymph nodes seen prior to surgery had multiplied already all over his mouth, cheek and tongue. These drs did their best. I can not say the same of the ent he was seen by when it started. If he'd of been even a little more aggressive my husband could still be here. Now I lost my husband of 20 years, our 3 children lost a dad and so on. I do not recommend.

Fierstein Jeffrey MD - earnosethroat - Updated October 2026

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