Sarah at Ackerman was so proactive and easy to work with! Really appreciate the time and…read morerecommendations to efficiently get to a finalized policy. Thanks again Sarah!

Nothing went well since Brett sold the business. Continue increases in premium. No agent contact…read moremade in two years. I moved my business.

AAA is many things, and one I keep forgetting is that they are a first-class travel company. They…read morehave an extremely competent staff. Mrs. K. wanted the whole K clan to visit Universal and, of course, stay. We were able to get better rates through AAA than Universal. Tickets are included with your room. What is not included is their version of FastPass. FastPass for the Mario park was about $300 per person, no discount for kids. I purchased 8 passes. I just don't see myself getting on any rides. One additional positive was that we were able to get our Florida resident discount for the three rooms we reserved. This location also offers AAA home and auto insurance, as well as many other services.

My dad's car battery was going off the night before so we called AAA the next morning…read more We disconnected the battery to make the alarm stop so wanted the battery checked. The battery appears fine and so does the alternator. He filled up our tires and helped disconnect the battery again ;( until we could get it to the shop. Thanks Matthew! Ps lucky for us the wait time was only about 10 minutes as he was in the area!

I just closed on a new construction home though Third Federal Bank. Having lived on the West Coast…read moremy entire life, I had zero dealings with this bank. Having also been a Mortgage Broker for the last 26 years, I have always done my own loans, and really wasn't keen on not being involved in my own loan. I found Third Federal online. This bank is BY MILES, the most efficient mortgage process I have ever seen. From Underwriting, to Processing to my outstanding Loan Officer Anita Blanco. If the Mortgage Banks I deal with daily were half as competent as Anita and Third Federal, I would have a lot more hair! Anita is an outstanding loan officer. I am very attention to detail oriented and will usually ask the same question several times to make sure there are no mistakes. Anita was very patient and always very communicative. This was a 5-month long process, and she was there every single step of the way. If you are looking for a Bank with outstanding pricing, common sense Underwriting, and excellent service via loan officers like Anita, Third Federal really is the only bank I would ever consider in SW Florida. Thank you, Anita, thank you Third Federal!!!

Best personal service! Lowest interest rate and closing cost in the business! Guaranteed!…read moreTrue pre-approval. Once your approved only purchase has to appraise. Owner occupied not investor driven!

I have used them many times over the years as they have a wide selection of carriers that they shop…read morefor you. Will continue to shop with them and find them competent and responsive.

The insurance center, truly cares for their clients, personable, knowledgeable, and caring.They…read morehonestly go above and beyond and get back to you very quickly with options and answers. I recommend this company for all your insurance needs.

Love this Wells Fargo, young lady named Anna helped me through the drive thru, such a positive…read moreattitude. Will continue banking here

I've been a long time Wells Fargo customer in multiple locations. I've had tremendous success with…read morethe team at this Wells Fargo branch. In particular Felix was amazing. He solved a very tricky problem for me that no other branch could figure out. And he did it with a tremendously pleasant attitude. I appreciate anyone that has to wear a mask all day long and keep up a positive attitude.

The service providers and team at this location have been very supportive and helpful. I had to…read moreopen a new account because of life circumstances and they supported me through every step of the way. In addition whenever I have an ad-hoc request they are accommodating . Appointments are preferred, however the staff has addressed my needs without scheduling appointments.

I was a customer at this location for 2 years. One day I went in for some advice and they convinced…read moreme I needed a higher return (yada yada yada) bank account. So, after an hour of filling my head with nonsense I was convinced I would make a lot more. My goal was to save more money so I did it. Sebastian failed to tell me that I had to have a minimum of 20k BALANCE at all times or I would get charged $30 A MONTH. He also failed to tell me that all my auto payments for my bills would no longer work. I went back repeatedly asking them to put things back they way they were... but EVERY TIME, I got a song and dance until I went to ANOTHER WellsFargo bank and they told me I was basically scammed. Now, GUESS how much extra money this "amazing" new savings account earned me over the course of 1 year? .002 cents... BUT, it cost me way more in over draft fees (even though I had the money) and $30 a month just to have the "high yielding" account! That is how you treat someone who has been a loyal customer for 27 years? SHAME!!

Since I recently relocated to Fort Myers, I was researching banks. I chose Fifth Third and am…read moreglad I did. I met Melissa Garner and she has been wonderful. I requested a few out of the ordinary tasks and she accommodated me with the most professional demeanor and smile that made me happy I went with Fifth Third. I've been back a few times still asking for help and she has been great. I'm glad Fifth third bank hires quality employees and look forward to a long and happy relationship here.

I have been with Fifth Third Bank since I came to Fort Myers 19 years ago. The staff is friendly…read moreand always willing to help with my questions. Great bank, great service and now even closer to where I live.

I am very disappointed in Pro America Insurance Agency. I received my renewal in the mail from…read moreKristin Carter. I responded 3 times to follow up and ask questions. I didn't get one reply to my emails. So, I called today and Kristin is not available (owner). I spoke with Gaby who who not helpful at all. I wanted her to quote another company but didn't even get that far. Because of the slow customer service I now told her that now I didn't want to renew and I'd find another agency. She didn't care at all and was happy to get me off the phone. No discussion, she just hung up. I guess they don't need my business.

Nesida and Bob were terrific in handling issues regarding the insurance on my late mother's home…read more They helped me transfer the flood insurance to the buyer, which was part of the sales agreement. They also arranged for the refund on the homeowner's policy for the time after the sale. They were consistently responsive, knowledgeable, helpful and patient, even when they weren't going to get anything out of working with me.