A great experience, i walked in and was greeted in a very friendly manor, it was the guys first day (the day before independence day ) and he didn't let it show. Joe was great to talk to and showed me around the car that i was interested in. He offered us a bottle of water and just let us do our looking. no pushiness or hassling which usually kills any store experience for me. An asset to Fiat of Lakeside. Thanks Joe !! Ps I drove 1 hour each way to get there as they had the car in my trim and color, and i would again read more

Walked in to browse, and wound up with a sweet new car! Thanks to my salesperson Stanley, who helped me get into a car at the price point I wanted. And he even made me a real cappuccino - now that's service! ;) And I love my car! read more

Fiat of Lakeside - Me and my new baby! - Car Dealers Near Me - Macomb, Michigan

My favorite Fiat dealership around. Everyone is so friendly. STEVE IS AMAZING!!! :-) I would rather drive way out of the way to go here than any other dealership. Seriously, they are the best. Let them help get you a car. read more

Fiat of Lakeside - my 2012 Fiat 500cc Pop! - Car Dealers Near Me - Macomb, Michigan

Fiats are expensive pieces of garbage. If you live in the midwest, expect to blow out EVERY TIRE EVERY WINTER due to our shit Republican roads. Then expect to spend $130 or more per tire, and they are NEVER IN STOCK ANYWHERE so expect to wait 4 days per tire. Oh, and because you have to pay $3000 extra for a spare tire, expect to be stranded waiting for a tow truck for hours at 10 pm at night every time. read more

I have been looking for a car for awhile and was having a tough time finding one. I came to this dealership to find one and I did! I test drove it and it was great. When I got back they didn't try to scam me we talked about cost and other options. Later that week I left in my new car! Would really recommend this dealership. read more

Bought a Fiat here but will not go there again. Salesperson blatantly lied. Also, they screwed up registering my new car and now I have to spend hours at Sec/State to get it resolved. read more

The people in this dealership is very rude and unprofessional! When I go there and look at cars, I have looking at a car for 10 minutes without one person come and ask if I need help or not. And I saw two salesman sitting on the side and playing with their phone. When I try to ask questions they answered me without even look at me! That is the worst experience that I have ever had in a dealership! read more

Horrible people! Very rude! Unprofessional and cocky and act like the customers owe them a favor! Mark especially in the parts department has the worst attitude you can imagine! Stay clear from them u less your forced to use them but prepare yourself for an u pleasant transaction. read more

These people don't even have the courtesy to return your call and inform you that they no longer service cars at the Lakeside location. If you call them, you may get a constant busy signal, or you may get a human, who will then transfer you to the service department that apparently no longer exists. You will get the voicemail of a woman, who will fail to return your call. This could all have been handled during my first call by the receptionist telling me that they no longer service cars! I suspect that the dealership is failing. read more

Let me say first that I understand owning an Italian car is rife with problems. That, however, does not mean the service department should treat it's few customers so poorly. Last week my car became immobile. Some research made me certain my issue was in a recall for manual clutch on the 500. So anyways I called up said I needed to bring my car for recall. I said I didn't saglfe driving it. So I asked Dominick if it was a recall issue would they paying towing. He talked to his supervisor Tammi who said yes , they would pay if it was a result of the recall. They told me it would be easier to use Fiat Roadside ($120) , for towing in case they needed to reimburse. So they tell me the car's problem is indeed a recall issue. And that's when suddenly Tammi avoids me like the plague. 10 days later and no one there responds to my emails or calls . In fact, Tammi was quite rude once she knew they needed to reimburse me. I have never been treated so poorly and rudely anywhere. My God, at least respond to me. Btw, wrote to Tammi's boss and she also blew me off. Your better off going to the Bloomfield Hills dealership. read more

Really like this dealership. Easy going staff/salespeople. Big thanks to the sales guy Joe for making my experience stress free

Bought a used car here and paid cash. They screwed up the title work and assigned a lien holder. Been trying to get this resolved now for 2 months! They don't return calls and have no sense of urgency to get things resolved. read more

If your looking for a Fiat travel to this location. The sales people are wonderful and they don't try to pressure you. The other staff are real friendly. They service area is outstanding, I won't take my car anywhere else to be serviced. This dealership and the Red Wings are what is keeping me in Michigan. read more

I am in the market for a new car and looking to trade in my current car. My experience was going really well here until the mechanic took my current car for a look to get a rough estimate on what it would trade in for. I had numerous papers and other stuff in my passenger seat, among which was a quote for getting a few repairs done on my car. When the mechanic came walking in he had said quote in his hand and set it down in front of me while I was talking to the car salesman, asking me what that was about. I was rather shocked! This means that this guy actually took the time to go through the personal affects in my car! I thanked him for going through my stuff and told the salesman how offended I was, in which he was very quick to say "don't take this out on me, that was all him." Guess what? It represents your dealership as a whole. I was considering a Fiat as my next car. Based upon this experience, I am no longer considering, as I refuse to give these guys my money. read more

This is possibly the first review I've ever written but I must take the time to do so. The service department is GARBAGE. Let me start by saying I take my 3 Chrysler vehicles to the FastLane for oil changes. I've always pulled in and waited for the oil change. The purpose of a FastLane, right? I brought my 2018 Durango RT in on a Saturday, The service manager and the shop employee were sitting at the counter talking. I pull in and the service employee runs to the shop. The service manager tells me theres not time for an oil change because the service employee is already working on another car, and they close in 1 hour (the service employee that was just chatting at the counter). I leave and plan to bring it back another day. I returned today. Again with the appointment for FastLane. Finally, the service manager agrees to do the oil change. They ring it up and tell me it will be $198, this includes $124 in labor on top of the oil products. The same service with synthetic oil is $70 at Parkway. I'm not sure if they don't know what they're doing or if they are trying to rip me off at this point. I'm praying that the oil change package I bought for my Grand Cherokee transfers to another dealer. The previous employee, I believe his name was Rich, was always a pleasure to deal with. I guess this should be expected when the service manager is browsing the internet in her office and walking around in sweat pants. read more

I have put off writing this review because I really thought FIAT of Lakeside would make good on their promises. After continuous lies and run around, I need to write this review. I bought a 2017 Abarth in February of 2018. The vehicle had some front end damage, that they agreed to fix. They finally "Fixed" it in April. They ended up having to replace the front bumper and have it painted. The color match isn't even close. Also the front emblem is "on order", so they temporarily attached the old one. Well, that fell off, so I bought one from another studio and replaced it myself. I am still waiting for them to call me and tell the emblem has arrived. Also the car did not have the owners glove box material and I have been trying to get it from the studio since February. "I ordered it"..."have it and will put it in the glove box after service". Never happened. I stopped in a few weeks ago and Joe couldn't even remember what year car I bought, and still didn't have it. And if that wasn't enough, I am still waiting for them to replace the rear spoiler, which is also "on order". They will never call and I cannot get any more updates or responses from them. I will never set foot in this studio again. I have contacted FCA directly and Golling is now taking care of things. read more