The moment i walked in i felt unwelcome. I continued to go to Jessica who groomed my Maltipoo. My…read moreMaltipoo had long beautiful hair and for7 months she groomed her. She asked me to attend a "brushing class" which i did for free w her. I always felt confrontational w her like she didn't approve of me keeping my dog's hair long. Well it became apparent when she Hung up on me! I feel this was extremely unprofessional. I specifically asked her not to shave my dog and she did a 1 inch cut which to us is essentially shaved. Here are the pics. What's so bad is i feel she intentionally did this because she did not want to keep brushing my dogs long hair she said it was torturing her(the dog) and we weren't managing the hair well. I brush my dog's long hair w a wire brush and metal comb and then cut whatever knots out she has with scissors which i told her to do but her response was that will look choppy! So after expressing my displeasure of her decision to cut very short my long haired pup she hung up on me! Instead of cutting her hair so short, she should have said i am not comfortable with brushing and grooming her anymore and you should find a new cut. Instead she decided on her own to do this! And when my hubby picked our pup up that day, Jessica immediately said "she isn't shaved " which was apparently on my husband's shocked face, yes she was! Im not asking for my Money back but i do feel the owner of this "woman ran business" all woman only work there, should apologize for the unprofessional manner in which her employee conducted herself. Do not hang up on customers. In the future, Maybe take a class in how to be more professional in dealing with unsatisfied clients

Excellent products, knowledge and customer service! Kathy and her team are very friendly,…read moretrustworthy and knowledgeable about dogs and cats. This is a one-stop shop and I can't recommend them enough!

Staff is great with pets and care about everyone. The spa sessions are amazingly perfect for your…read morepet and well worth it!

Kim is amazing. I love all the staff and I am never left disappointed. I would highly recommendread more

I would give Lucky Dog Barks & Recreation 10 stars if I could. This facility is amazing! My…read moredachshund, Toby, who recently passed away unexpectedly was a regular at this facility for years. The staff is remarkable! They are hard working, kind, courteous, knowledgeable, and compassionate. The facility itself is well kept & very clean. Safety is a top priority all dogs must be immunized to ensure all dogs are safe. The dog yards are separated depending on the size of your furry friend, the play areas are well maintained heated & cooled to keep the dogs comfortable. They have video surveillance, which is a plus for any owner. Dogs can roam from inside to outside freely & they are supervised with loving attendants who are with the dogs the whole time. They have half and full day packages & overnight stay which I also used. The overnight stay service was outstanding. They added a full grooming service so it's a one stop shop which is so convenient for the dog owner. if you are looking for a reputable, caring, well maintained facility you can in trust your dog with look no further Lucky Dog Barks is it. you won't be disappointed and your dog will love you for it.

I have been looking for a good place to take my dogs to get groomed and I believe I found that…read moreplace. Lucky Dog groomers did a phenomenal job on my dogs. They were in great need of being groomed and that is what we received. They look adorable. I love the attention that they took and gave for each dog. We will definitely return to Lucky dog. Also, I believe that when you compare them to other places, they are one of the most affordable places with quality grooming.

Doggone takes excellent care of your precious pets. I've been using them for five years and have…read morenever been disappointed. They treat the animals they are grooming and boarding as if they were their own.

"We took my dog to doggone grooming in St. Jacob today. My aunt and I were picking Bella up from…read morehere haircut that somehow took over 5 hours? And we were taking Tori to get her nails done. We walked in the door and the woman immediately started going off on my aunt and flipped her off. Her reasoning, my aunt hung up on her earlier that day. My aunt claims she didn't hang up on her so chances are it was on accident. She has a janky phone that doesn't even let her call certain numbers. Plus it's a smart phone and she's not very tech savvy. Anyways, she's going off on us and proceeds to grab Tori and start clipping her nails while going off on my aunt and continuing to flip her off. She wasn't paying attention to what she was doing and she was jerking Tori around and screaming at us about her "husband that can't sh*t". Tori gets nervous getting her nails done as it is. I was very calm throughout the whole incident whereas my aunt told her she was rude and walked out. Taking Tori with her. We didn't let her finish. She did one paw and half of one back and expected us to pay. When I expressed my feelings about her flipping my aunt off and told her we weren't paying, she told me I was being rude now. She threatened to call the cops on me! All I did was tell her even if we were being rude, we are her customers. It's life and sometimes we have to deal with it. I walked out and came back with a check. I only payed for the cut for Bella and she flipped me off when I was leaving. She's lucky she got the check for the cut. In total, she flipped us off 4 times while we were there, she jerked Tori so much that she yelped, and she left Tori bleeding everywhere. We immediately took Tori somewhere else to get her nails fixed and she was much calmer. I don't suggest going to Doggone Grooming for your pet care."

I highly recommend using country estate kennel! They are great with my dog Gibson. He loves going…read morethere.

We have never had to our 3 yr old Australian shepherd Rebel. I felt guilty doing it. After picking…read morehim up today I would certainly board him again here. And will start getting his grooming done here. Staff made us feel very comfortable calling them to check on him. He looked great,

I was looking for a groomer for the Pekingese I recently acquired from Clinton County Animal…read moreShelter and was told about this place. The service was great, the price was excellent & staff is awsome. I received the full service, full clip (coat, ears, rear, toe pads), nails (removal of ingrown toenail), flea dip, shampoo, & anal sacs expressed, for the low price of $30.00 IT DOESNT GET ANY BETTER THAN THIS!!! Ruth, Trenton

As always, I walk into Furchild for one thing and leave with a few, but it's always for a good…read morereason - and that reason is Julie Rohr and her wonderful mother. Rylan has always been fairly well-mannered and is friendly once he gets to know you, but he tends to pull on his leash during walks and now he's learning how to share his house with his arch nemesis - a cat. I expressed my concerns with Julie and her mom and they knew exactly what to do about it. I've tried many different harnesses and collars, but I've never tried a pinch collar because I didn't know how to properly use them and didn't want to hurt him. Julie fit him with one and showed me exactly how to use it and got him to do what I couldn't do in the 4+ years I've had him. I was absolutely blown away at how he reacted to this new collar and the amount of instruction she gave and the reasons behind WHY it works. Her philosophy is that she will not sell anything she would not use on her own dogs, so she has first-hand experience on everything she sells and why her products are beneficial. I will forever make the 30 minute drive to her store becaue of how they treat me and Rylan. If you haven't gone yet, GO!

We scheduled appointments at Furchild's for two of our dogs- nail trimming and DIY wash. Website a…read morelittle clunky in trying to schedule those four unique events (e.g., some amount of doing each one separately, and poor visibility as you book one to see if there would be space at roughly same time to reserve the others). Eventually it all worked. Store is located in the heart of historic O'Fallon, IL district. Arrived on time and were warmly greeted. Space is set up with some fun and unique doggy items up front, and the services in rear. Nail trims went off without a hitch-very friendly and capable staff doing the work, and I liked that they dremel sand the sharp nail edges! Staff then helped get us set up at the two wash stations. All supplies readily available including various shampoos and conditioners, brushes, towels etc. Liked the stations a lot, only downside was running out of warm water at the end. Overall very good experience and will use them again.

I love this family owned and operated store. Evelyn, the owner, is the sweetest lady ever. The…read morestore may be small but it's packed with all of your pet needs and then some extras. They offer healthy brand name dry dog foods, variety of harness/leash options, Kongs and other toys and treats. They even work with a local home based baker to offer fresh cookie treats for your dog. And they are reasonable priced. They also carry other pet goods, bird seeds, and large selection of yard flags - for every season, holiday or special interest. I like that they offer specials too - advent calendar for the dog $10 and mystery bags. To keep their costs down, they don't accept credit cards so be sure to bring cash.

A small, but friendly General Store in Collinsville, IL. A place to buy some bird seed or pet…read morefood. The people working were very nice and helpful. It's located not far from downtown on the East side. It has a nice big parking lot. They have a small selection of dog toys too. It looked a bit rough and ready. It could use some cleaning up a bit, but a nice place to grab some bird seed!