Took our dog for a grooming for the first time, just to say the least, I will never do the grooming…read moreon him again! Erin did an amazing job on him and he will always be her client from now on! He looks so cute! I am very pleased with the results. Truly didn't think he could get any cuter until they took care of him. Thank you K9 Groom Room!

I love Kristie! She's amazing!! Been taking my 3 dogs here for about 3 years!! She always gets them…read morein within a week or two at the latest! Thanks for always making my pups look and smell so good!!!

I had been meaning to get my kitty a haircut for sometime. So when I was home for the holidays I…read moredecided to stop by Spa 4 Paws because they had such good reviews on Facebook & I remember us bringing our dogs here. They squeezed my cat right in! I was so nervous but they listened to exactly what I wanted & I am so happy with how his haircut looks!! They were so nice (even when my kitty was being a brat) & I would recommend anybody to come here. They got it done pretty quick with the holiday rush too. So so happy!! Worth every penny.

I have over 20 years grooming experience and Spa 4 Paws has had the best groomers I've ever worked…read morewith.

Always friendly & professional and then can actually trim my dogs nails! He's a big baby about thatread more

Very kind people work at Kennelwood. Take good care of your animals! Always pleased with the…read moregrooming!!!

Added a new rescue dog to my pack, so I needed a couple of things to welcome her…read more First thing I needed was a tag for her collar. I love the machine that they have in house for making tags. You select the one you want, an associate programs the machine and loads your new tag. Then you take over the keyboard by selecting how many lines you want. The next step is typing what you want on the tag and selecting a font. Final step is proofing and hitting the engrave button. When it's done engraving, you've got a fashionable tag for your new family member. The other item I needed was a coupler. I needed it for the seatbelt restraint. Instead of securing one dog, I now needed to make sure two dogs were safe while riding shotgun. Of course, we couldn't leave without getting matching bandanas for both dogs and a couple of fresh baked cookies. When: January 28, 2026 Why: Shopping with new dog after seeing new vet.

Great staff! Easy to use equipment and no additional charges if you bring your own supplies.read more

I have taken my dog there several times and after today we will never go back. He came home with a…read morebloody paw and I called to find out what happened to him. 4 hours later I get a call back and when I said we will never be returning she began to argue and yell at me. That is not how you talk to a customer. If Deb would have just apologized and left it at that I would not be writing this review. I understand that this could happen when grooming a dog but you need to tell the owner when it does.

We have 2 Labradoodles and a Goldendoodle in our family that we took to Hair She Blows for months…read more The 2 Labradoodles have both been cut with scissors requiring 8 staples each to fix and nasty scars remain. This is unacceptable and we do not recommend taking your pets here. Do not take a chance with your furbaby!!

After my fur-baby who was on a prescription low-fat diet, crossed the Rainbow Bridge, I went two…read moremonths without a dog. For someone who has always had one to three dogs at a time for the last thirty years, it was like going through withdrawal. Once I rescued/adopted a new fur-baby, her new vet recommended a couple of different brands of food. She did not recommend the one that the rescue group had been feeding her. Since her new vet is in Edwardsville and I had good luck here with Sprites food, I came back. I checked out all three of the brands that the new vet recommended and went with, Royal Canin. I liked the smaller bag, since Sophia is a small dog. That way the food will stay fresh and I can just buy more frequently. Plus, the price point is very affordable. The store is well organized and for a store that allows pets, it always smells clean.

Dark curly long haired male manager was pretty rude and sassy for no reason. Very unaccommodating…read moreto a simple request/price adjustment.

The moment i walked in i felt unwelcome. I continued to go to Jessica who groomed my Maltipoo. My…read moreMaltipoo had long beautiful hair and for7 months she groomed her. She asked me to attend a "brushing class" which i did for free w her. I always felt confrontational w her like she didn't approve of me keeping my dog's hair long. Well it became apparent when she Hung up on me! I feel this was extremely unprofessional. I specifically asked her not to shave my dog and she did a 1 inch cut which to us is essentially shaved. Here are the pics. What's so bad is i feel she intentionally did this because she did not want to keep brushing my dogs long hair she said it was torturing her(the dog) and we weren't managing the hair well. I brush my dog's long hair w a wire brush and metal comb and then cut whatever knots out she has with scissors which i told her to do but her response was that will look choppy! So after expressing my displeasure of her decision to cut very short my long haired pup she hung up on me! Instead of cutting her hair so short, she should have said i am not comfortable with brushing and grooming her anymore and you should find a new cut. Instead she decided on her own to do this! And when my hubby picked our pup up that day, Jessica immediately said "she isn't shaved " which was apparently on my husband's shocked face, yes she was! Im not asking for my Money back but i do feel the owner of this "woman ran business" all woman only work there, should apologize for the unprofessional manner in which her employee conducted herself. Do not hang up on customers. In the future, Maybe take a class in how to be more professional in dealing with unsatisfied clients

Excellent products, knowledge and customer service! Kathy and her team are very friendly,…read moretrustworthy and knowledgeable about dogs and cats. This is a one-stop shop and I can't recommend them enough!