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    Fetch! Greater New Castle

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    Services - Fetch! Greater New Castle

    Dog walking

    Pet sitting

    Pet transportation

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    3 years ago

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    American K-9 Doggie Daycare and Training Center

    American K-9 Doggie Daycare and Training Center

    (11 reviews)

    Rude owner/trainer. Signed up for the 6 week basic dog training and was extremely disappointed. The…read moreowner/trainer asked each dog owner to do a 1hr walk plus 2 15min training sessions daily, but was very upset when these people with full time jobs, college, and other responsibilities couldn't do that every single day of the week. My dog (a beagle) was having trouble and the trainer was very rude to me talking to me like a dog or a child because I couldn't get my dog to sit. I called the owner later to say that I thought it was rude the way he spoke to me and he kept blaming me for him speaking to me like that. He talked down to me and couldn't understand what he did wrong or why I was upset. The staff also made excuses that my dog was having trouble because she's a beagle, and according to them all beagles are loud and stubborn. It seems they aren't equipped to handle all breeds. Apparently you shouldn't pet or cuddle your dog when you wake up in the morning, you shouldn't pet a dog's head, you shouldn't wear sunglasses or hats around your dog because it could scare them, and you should make sure to follow a militaristic routine every day to have a happy dog. All kinds of nonsense that normal people with jobs aren't going to do for their pet dogs that they have to love and cuddle with. I will never go back and never recommend this place to anyone on account of its rude owner and ridiculous teachings. Save your money.

    This place is the worst!!! Truly Dishonest and no customer service. My fiancé was verbally abused…read moreby the owner of this business on social media for writing a review. My first experience with them and last. I called and set my dog up to be boarded Saturday am to Sunday pm and specifically asked for the total I would pay. I was told $31 plus $10 for two walks that I added. Just picked my dog up and was charged $72. Was told that I had been misinformed over the phone and that someone would talk to the person who misinformed me. When I stated this this wouldn't help me, the response was "I know. Sorry". No call to the owner to try to resolve, no help whatsoever. Just over charged me and gave my dog and his stuff (minus his extra food that I sent). Please don't bother doing business with this place. Totally unprofessional.

    Fetch! Greater New Castle - pet_sitting - Updated May 2026

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