Great company but always too busy to respond in a timely manner. Employees are great but maybe…read morethey need to hire more of them.

Excellent service every time I've used Inmotion. Thanks to David for my recent AC maintenance and…read morethe great communication! Also, worth mentioning they saved us years ago during COVID, coupled with a snow storm. Came out and drudged through some snow to the basement to assess the water heater and returned the next day to install a replacement. Forever grateful Top notch service and earned a loyal customer in return!

I want to thank technician, Chris Godwin, for helping us resolve our AC problem involving the NEST…read morethermostat. I mentioned to Chris that something went awry after we tried to secure the cover of the Nest thermostat (it was loose from the wall). The AC had worked before but after doing something with the cover, the AC stopped working. Chris quickly found the problem (a fuse had blown out). Chris was very professional, gave me some ideas on a Honeywell thermostat (we're not BIG fans of the new NEST thermostat), showed me how to read the error codes on our furnace (watch the number of red light flashes and compare it to the brochure left with the furnace). It was easy, peasy, even someone like me who has no HVAC experience could do this. I can't thank Chris enough for his great personality, true professionalism, answered my questions, taught me a few things (learning something new is always good) and even loved on my 2 labs (turns out we both love animals). Thank you, Chris! You're the absolute best! Sierra Air is *very* lucky to have you on their staff.

Corruption at it's finest. I have part of their home program for years paying faithfully. They came…read moreout for a routine AC review and I didn't buy an upgrade they wanted (unit is 6 years old). They then would not certify that my AC unit was working correctly. Within an hour of departure the unit stopped working. They sent same man back that evening, he got it to work then an hour later, no longer working. Next they sent someone else out who said it just had to be our breaker which I doubted. Still I updated new breaker and the AC unit stopped working again. I have asked to speak to manager. The operator takes my messages and I have never received a returned calls, two weeks later still no call. They were suppose to send out an emergency tech. No one has showed up. Called and couldn't get any response other than the woman who answer phone. What a joke. **Update** I am revising my score. I finally received a phone call this morning to discuss my situation and we agreed on the next steps. They were very apologetic but its sad it had to come to this to get a response.

Love this family owned local business! This winter has been super tough to get any service with…read morelabor shortages and over subscribed customers with the area's growth. I was calling places for months and could not get anyone out. Eventually the furnace just stopped working. A big storm was approaching, and I called and gave Sandie my desperate plea. Steve came out that same day and did a full service on my furnace, found a bird inside :( , replaced parts (and even went to pick one up!), and got everything up and running - better than ever! I was so thankful to finally have heat again and right in time for the storms! Bring this awesome local and family-owned business your $$$. Thanks so much, Heat Tech!

This should be a no brainer, honest, reliable, prompt, great service. Look no further for your…read morefurnace needs.

We've been using B&B to maintain our home's furnace and air conditioning system, and we've been…read moreconsistently impressed with their service. Their technicians are always professional, knowledgeable, and courteous. They arrive on time, explain what they're doing, and answer any questions without trying to upsell unnecessary services. It's reassuring to know our HVAC system is being maintained by people who take pride in their work. Scheduling appointments is easy, and communication from the office is excellent. Everyone we've interacted with has been friendly and responsive. We highly recommend B&B to anyone looking for reliable HVAC maintenance and service.

I've been using B & B for many years. We have two furnaces and a/c units that we have serviced…read moretwice a year. The service is friendly and very professional, starting with scheduling. Connie is great and if she can't answer the phone, she contacts you ASAP. Our system is 23 years old. Aaron is a great tech, and it's nice to have someone familiar with older units. Highly recommend.

I highly recommend Blake Marshall! He installed a new garbage disposal and repaired three leaky…read moretoilets in our home. From start to finish, he was professional, pleasant, and easy to work with. He arrived on time, communicated clearly throughout the job, and charged fair, reasonable prices. I especially appreciated that he took the time to explain my options and made helpful recommendations on which garbage disposal would best meet our needs. The work was completed efficiently and everything is working perfectly. It's refreshing to find someone who is skilled, honest, reliable, and genuinely cares about doing quality work. I wouldn't hesitate to call him again or recommend him to family and friends.

Blake came out and fixed a broken hose bib for us and then troubleshot our kitchen faucet problems…read more He was personable and efficient with the jobs and saved us some money by pointing out how we could do some things on our own. I would recommend Blake to anyone in the north Tahoe-Truckee area with plumbing needs. Steve R

From the moment He answered his phone I knew It was gonna be reliable…read more Gave me an estimate time available and asked to send a message with my address which I did and to my surprise He and his partner showed up the same day and fixed the problem with my old heating system. During the coldest days of the season of course! So glad I found this business and He came to my home in Carnelian Bay.

Our condo heat stopped working. Called around too many heating places and was told as it isn't an…read moreemergency and I don't live there full time I would have to wait most likely several weeks Southwest was able to squeeze me in that day and repair the heat! Extremely reasonable prices IMO. They told me my furnace needs to be replaced soon ,however, which I was told 3 years ago when I bought the condo Received a quote , again I thought very reasonable, and was able to book a time at end of Nov. Great service , friendly staff and easy to work with

They spec'd and installed a whole house fan in our attic…read more Unfortunately, they installed the wrong type of equipment per the manufacturer, which is not compatible with our home and unusable. I have been trying to reach them and they have not answered or returned my calls to resolve the simple matter. I will likely have to pay another company to fix this mistake now.

We are very happy with Carlson service. Our furnace didn't work properly, it blew cold air and our…read morehouse was freezing. We called 5 heating companies and most of them didn't even check but suggested us to replace a new furnace. Peter came to the rescue. He fixed the problems and saved us $7000. He suggested to replace to a new one next year but not now. He is honest and reliable. Will use him again for the future. We highly recommend him. Thank you Peter !!!