I wish I could give them 6 stars. I urgently needed help - my water heater was not working and I…read morewas told it would be 10 days to get my part in. No hot water in winter - just horrible. I spent hours calling around and InMotion/Chad was one of the most responsive, professional and knowledgeable. I explained my situation and Chad got me in ASAP. Every other Plummer was telling me a minimum of 2-3 days. And, fixed the somewhat complex issue quickly and with ease. Saved my bacon. The whole team was responsive, professional and I would recommend them in a heartbeat.

Arranged an annual service for our heater. The technician took the cover off and used his shop vac…read moreto clean it a little. He took a few pictures and stood around with his hands in his pockets the rest of the time. He didn't want to do a real service because he said the unit was old. I've had real technicians do complete services on much older units. i had the impression he didn't know what to do. I asked him for estimates to replace, which were never provided. They did sent the invoice though.

The tech was on time. Neat tidy and highly qualified. He finished the heater inspection and service…read morein good time. We look forward to having them back again in 6 months for our next service.

Corruption at it's finest. I have part of their home program for years paying faithfully. They came…read moreout for a routine AC review and I didn't buy an upgrade they wanted (unit is 6 years old). They then would not certify that my AC unit was working correctly. Within an hour of departure the unit stopped working. They sent same man back that evening, he got it to work then an hour later, no longer working. Next they sent someone else out who said it just had to be our breaker which I doubted. Still I updated new breaker and the AC unit stopped working again. I have asked to speak to manager. The operator takes my messages and I have never received a returned calls, two weeks later still no call. They were suppose to send out an emergency tech. No one has showed up. Called and couldn't get any response other than the woman who answer phone. What a joke. **Update** I am revising my score. I finally received a phone call this morning to discuss my situation and we agreed on the next steps. They were very apologetic but its sad it had to come to this to get a response.

This should be a no brainer, honest, reliable, prompt, great service. Look no further for your…read morefurnace needs.

Love this family owned local business! This winter has been super tough to get any service with…read morelabor shortages and over subscribed customers with the area's growth. I was calling places for months and could not get anyone out. Eventually the furnace just stopped working. A big storm was approaching, and I called and gave Sandie my desperate plea. Steve came out that same day and did a full service on my furnace, found a bird inside :( , replaced parts (and even went to pick one up!), and got everything up and running - better than ever! I was so thankful to finally have heat again and right in time for the storms! Bring this awesome local and family-owned business your $$$. Thanks so much, Heat Tech!

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We had three companies give us a quote to replace our heater and air conditioner. Aaron provided a…read morequote for what our size of house needed at a good price. The other companies were good but they quoted items bigger than we needed. B & office communicated well for scheduling and paying. The installers showed up on time and did a seamless installation. We will be using B & B for our ongoing maintenance because they impressed us.

Blake with Marshall Plumbing was fantastic. He arrived on time, worked efficiently, and did an…read moreoutstanding job installing a Moen Smart Flo device. He was patient and walked us through the app setup to ensure everything connected smoothly. He went above and beyond. Our plumbing pipe had no insulation and he wrapped it with insulation and installed a water shut-off valve, giving us easy access for future use. Blake is knowledgeable and was very respectful of our property. I'd 100% recommend Marshall Plumbing and Heating.

I highly recommend Blake of Marshall Plumbing. I have used him for various plumbing jobs since…read more2017. Blake provides quality, professional service, is respectful, and is easy to communicate with (he returns phone calls... a big plus!). He is my go-to for my plumbing service needs.

From the moment He answered his phone I knew It was gonna be reliable…read more Gave me an estimate time available and asked to send a message with my address which I did and to my surprise He and his partner showed up the same day and fixed the problem with my old heating system. During the coldest days of the season of course! So glad I found this business and He came to my home in Carnelian Bay.

Our condo heat stopped working. Called around too many heating places and was told as it isn't an…read moreemergency and I don't live there full time I would have to wait most likely several weeks Southwest was able to squeeze me in that day and repair the heat! Extremely reasonable prices IMO. They told me my furnace needs to be replaced soon ,however, which I was told 3 years ago when I bought the condo Received a quote , again I thought very reasonable, and was able to book a time at end of Nov. Great service , friendly staff and easy to work with

They spec'd and installed a whole house fan in our attic…read more Unfortunately, they installed the wrong type of equipment per the manufacturer, which is not compatible with our home and unusable. I have been trying to reach them and they have not answered or returned my calls to resolve the simple matter. I will likely have to pay another company to fix this mistake now.

We are very happy with Carlson service. Our furnace didn't work properly, it blew cold air and our…read morehouse was freezing. We called 5 heating companies and most of them didn't even check but suggested us to replace a new furnace. Peter came to the rescue. He fixed the problems and saved us $7000. He suggested to replace to a new one next year but not now. He is honest and reliable. Will use him again for the future. We highly recommend him. Thank you Peter !!!