We called all around to see if someone would even just look at our mini split AC system that had…read morebeen acting up forever and no one was available/willing to come out. Katie said that Alex could come take a look and he headed right over. Alex was great, willing to investigate and figure out the problem, and run around town to get what he needed to fix it. He explained everything really well and stayed until the job was finished. Would 100% recommend them to anyone.

Alex and Katie are wonderful - they fixed our furnace intake pipe issue in the middle of last…read morewinter and were lifesavers! Fast, reliable and reasonably priced, we have continued to use them each year for our furnace tune up. Would highly recommend!

I wish I could give them 6 stars. I urgently needed help - my water heater was not working and I…read morewas told it would be 10 days to get my part in. No hot water in winter - just horrible. I spent hours calling around and InMotion/Chad was one of the most responsive, professional and knowledgeable. I explained my situation and Chad got me in ASAP. Every other Plummer was telling me a minimum of 2-3 days. And, fixed the somewhat complex issue quickly and with ease. Saved my bacon. The whole team was responsive, professional and I would recommend them in a heartbeat.

Great company but always too busy to respond in a timely manner. Employees are great but maybe…read morethey need to hire more of them.

Chad & Fernando did a superb job replacing the innards of my malfunctioning toilet tank. They…read moreleft my bathroom spotless. I think plumbing work is just plain expensive no matter who does it but I'm glad its done. I tried the "U-tube" tutorial but too confusing so glad I spent the $$ for Sierra Air to fix it.

I want to thank technician, Chris Godwin, for helping us resolve our AC problem involving the NEST…read morethermostat. I mentioned to Chris that something went awry after we tried to secure the cover of the Nest thermostat (it was loose from the wall). The AC had worked before but after doing something with the cover, the AC stopped working. Chris quickly found the problem (a fuse had blown out). Chris was very professional, gave me some ideas on a Honeywell thermostat (we're not BIG fans of the new NEST thermostat), showed me how to read the error codes on our furnace (watch the number of red light flashes and compare it to the brochure left with the furnace). It was easy, peasy, even someone like me who has no HVAC experience could do this. I can't thank Chris enough for his great personality, true professionalism, answered my questions, taught me a few things (learning something new is always good) and even loved on my 2 labs (turns out we both love animals). Thank you, Chris! You're the absolute best! Sierra Air is *very* lucky to have you on their staff.

Love this family owned local business! This winter has been super tough to get any service with…read morelabor shortages and over subscribed customers with the area's growth. I was calling places for months and could not get anyone out. Eventually the furnace just stopped working. A big storm was approaching, and I called and gave Sandie my desperate plea. Steve came out that same day and did a full service on my furnace, found a bird inside :( , replaced parts (and even went to pick one up!), and got everything up and running - better than ever! I was so thankful to finally have heat again and right in time for the storms! Bring this awesome local and family-owned business your $$$. Thanks so much, Heat Tech!

This should be a no brainer, honest, reliable, prompt, great service. Look no further for your…read morefurnace needs.

We've been using B&B to maintain our home's furnace and air conditioning system, and we've been…read moreconsistently impressed with their service. Their technicians are always professional, knowledgeable, and courteous. They arrive on time, explain what they're doing, and answer any questions without trying to upsell unnecessary services. It's reassuring to know our HVAC system is being maintained by people who take pride in their work. Scheduling appointments is easy, and communication from the office is excellent. Everyone we've interacted with has been friendly and responsive. We highly recommend B&B to anyone looking for reliable HVAC maintenance and service.

While preparing for house guests this summer, we noticed our guest bedroom was several degrees…read morewarmer that the rest of the house. One of our guests experienced an accident that causes him to be very sensitive to high and low temperatures. Having only a few days to have it serviced, B & B arranged for a serviceman to checkout our system. This was during 100+ temperature days. We appreciate willingness to accommodate our needs when they were experiencing a very busy schedule. B & B is a local company that works very hard to please their customers.

I always call Marshall in a pinch. He's a local, he's prompt to respond, and I feel comfortable…read morearound him. You can tell he wants what's best for his customer, and he will do his absolute best to make things work again. But also very helpful in planning a solution for betterment without being pushy. Both my ancient water heater and furnace were on the fritz, and he showed up within 24 hours to resolve the situation. Blake, my garbage disposal is down. Wait for the call!

Blake came out and fixed a broken hose bib for us and then troubleshot our kitchen faucet problems…read more He was personable and efficient with the jobs and saved us some money by pointing out how we could do some things on our own. I would recommend Blake to anyone in the north Tahoe-Truckee area with plumbing needs. Steve R

Our condo heat stopped working. Called around too many heating places and was told as it isn't an…read moreemergency and I don't live there full time I would have to wait most likely several weeks Southwest was able to squeeze me in that day and repair the heat! Extremely reasonable prices IMO. They told me my furnace needs to be replaced soon ,however, which I was told 3 years ago when I bought the condo Received a quote , again I thought very reasonable, and was able to book a time at end of Nov. Great service , friendly staff and easy to work with

From the moment He answered his phone I knew It was gonna be reliable…read more Gave me an estimate time available and asked to send a message with my address which I did and to my surprise He and his partner showed up the same day and fixed the problem with my old heating system. During the coldest days of the season of course! So glad I found this business and He came to my home in Carnelian Bay.

Extremely unprofessional person who left without doing work and called me an asshole, all because I…read moreasked him to take his shoes off when he came in the house (lots of mud and snow melt outside of my house). Do not hire this unhinged man.

We showed up to our Tahoe cabin on Friday night and the furnace was not working.  After a VERY…read morechilly night, we got on the phone with several 24 hour companies to see if they could help us.  Mike was the only one to return our call within a couple of hours was at our house. He did what seemed like field surgery on our 30+ year old furnace, ending at 10pm on a Saturday night! Not only he did restore heat to our home, he may have saved our lives.  He discovered a gaping hole in the exhaust pipe that was hidden, which could have been deadly!  We'll be calling him in the spring for a quote on a new furnace.

My husband has left 3 voicemail messages for Ferris Heating based on a recommendation from our real…read moreestate agent. I'm sure businesses are busy but a simple phone call saying they can't do the work would be appreciated.

Ferris was quick to respond, completed our project when he said he would and his initial quote was…read moreaccurate. He took the time to talk about what would be best for our house and needs. It's always stressful being in a new town and having to hire someone to so expensive work in you house who you don't know. After meeting Dave and his sons who work with him my mind was put at ease. Thank you!