Ferrell Gas is probably the worst company I have ever tried to work with for propane. Their internal communication and customer communication is horrible. I asked for an assessment to see if my current tank could be switched out for a Ferrell tank without damage to property.
Bryan Heath completely screwed up on coordinating the service call by not providing clear direction to local crews who filled the tank, which is clearly marked as belonging to another company. Furthermore they provided no advanced communication all three times they came to my property and all three time scared my wife by wandering around unannounced. They only called as they left each time despite repeated requests to provide advanced notice. After admitting thatctheymade a mistake and assuring me that Ferrell would resolce the issue Bryan now has not returned calls, email, or messages for over 4 weeks. But he did send me an invoice for the gas, which again I did not request. BEWARE!!! read more