I rented there for 8 months. All I did was pay my bill monthly. Once my home was finished, I got a smaller storage unit and that's where the troubles came...
I'll stem it from the owners/managers. They failed to hire competent employees who can communicate with people, rather than argue. Just because you're behind the desk, doesn't mean that you're always right. And a little kindness goes a long ways.
In a nut shell, these are the things that happened.
-New storage unit, changed prices on me three times. (I should of pulled from that point, but didn't)
-Going back and forth with Ann, and John. They are the just there to take your payments. But after showing me a letter stating that they sent it to my address, (the wrong address by the way) it seems to be my fault. So I argue with them, and in the end, I ask when can I get my stuff? They said to wait for my new letter? Now here's the kicker... THEY HAD MY NEW ADDRESS THE WHOLE TIME!
Cops get called for saying f***ing people over by John. Cop comes in and I get blasted. They both said I threatened them. Luckily I recorded the whole conversation. Showed the cop I was recording, and he just gave me a look.
Now you can rent here if you'd like. But make sure you "follow the rules" that the business lays in place and adds without you knowing.
Pay your bill, no talking back, and try to have one address if you're moving. Because they will screw you over, even if they have the new address. Sounds easy, but if you don't walk a straight line, then your stuff will be at auction!
Oh ya, it's been almost a month and I still don't have my letter!
Best of luck.
The one on the right has both of my addresses, (new one penciled in during the altercation), the one on the left is the original address that I came from. Notice the dates. All my mail has been forwarded to my new address, since October of 2018. How is it that I've never received it?
Again, they said it was mailed, but no original envelope has been found, from the post office nor me, or the office at the mini storage. Because it was never mailed!
This is how they try to get you. Again, if you rent from here, best of luck, but don't say no one tried to warn you. With proof none the less! read more