I had them replace an old leased tank that couldn't be filled anymore. The old tank's leasing…read morecompany wanted to charge me a lot to remove and install a new tank that they would still own, charge me yearly to lease it, and then overcharge me to fill it. Insane. Detweiler's not only replaced the tank with a new, larger tank for less cost - the price to fill it up was significantly less, too. They took care of hauling away the old one and notified the old tank's leasing company, too. Completely full service! Excellent experience all around!

Propane Ninja is one of the finest companies I have ever dealt with. The company itself and every…read moreperson I was privileged to have contact with demonstrates personal concern, integrity and professionalism from start to finish. Specifically, that includes Xavier in sales, Ben the controller, Nicole in permitting and Haley in accounting. In the end, they didn't actually install propane tanks for me due to unexpected circumstances, but they persevered with me through several months of challenges (on my end, not theirs) and took care of me well. As soon as Xavier came to the house, I was impressed with him and with Propane Ninja. He was totally honest, provided expert guidance and did not try to talk me into anything. I paid an initial deposit of 50% of the contract price (standard practice), and then they pursued getting the permit from the City of Tampa. That turned out to be quite a challenge, due to the unique situation with my lot and the desired location of the tanks and generator (another company was handling the generator installation). The reason I needed a backup generator was due to my wife's serious health issues. In the process of me pursuing a "design exception" with the City of Tampa in order to try to get the permits approved, my wife unexpectedly passed away. And then I really didn't have a pressing need for a backup generator. Propane Ninja was gracious enough to agree to refund the full deposit I had paid them. Well, it turned out to be quite a challenge in order to actually make that happen, not because of any problem on their end, but again, on mine. Basically, it had to do with the bank I had used to make the initial deposit and the bank's system not allowing a refund to come back into the account. But then "superhero" (as far as I'm concerned) Ben, the controller at Propane Ninja, jumped into the ring, and after trying multiple ways to get the refund processed, was ultimately able to make it happen! I can't say enough positive about the folks at Propane Ninja. There just aren't very many companies like this anymore, sadly, that take the kind of personal interest they do and have the willingness to persevere through every challenge in order to make sure the customer is taken care of.

Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

They are absolutely the best. Everybody is helpful. They make life easy we get deliveries and we…read moreare a pain in the butt because we are a food truck, but they always go out of their way to make sure we get our delivery. Can't say enough 10 stars.

The communication from management is pathetic! Still waiting for over a month to get a call back…read morefrom Loura Calkins.

Nick is a real-life superhero! We ran out of propane on a Saturday, and none of the major propane…read morecompanies would deliver. Nick answered our call and came to our home within a few hours. I highly recommend him, he's a true professional.

Fitz was very fast and efficient when installing our new water heater. Fitz came back a few days…read morelater and installed a new garbage disposal and once again did a great Job! Fitz did a great job of cleaning up after both installations. I would highly recommend using Fitz for all of your plumbing needs. Jake

This company came out to view our property mid June to give us a quote on new tank installation. We…read morewere told we would have the quote within a couple days. We have yet to receive a quote. We have called them 2 times and each time told they would get the quote to us by the end of the next day. Thought this local, family-owned business would be a good, reliable company to use. Guess not.

Great company - easy to work with. On time, proffessional…read moreand fair. Highly reccommend

I would give him zero if I could I went online to order a refill for my propane tank for my stove…read moreand they were quoting me $8.39 per gallon which is a total rip off when everybody else is charging $4 and lower per gallon they're twice the price I saw Ferrell gas for $3.49 plus they charged me $100 a year rental fee can't afford to get another tank from somebody else so I'll stick with the suburban gas tank but definitely get my refills elsewhere all there in the business for is ripping people off. That's absolute highway robbery to get my tank filled it's at 45% it would cost me more than $250 to get about 25 to 30 gallons they should be ashamed of them selfs this is 100% price gouging.

Had Phil and Justin Out to my house today to connect my gas…read morepool heater as well as switch out a plastic tank cover with a concrete one. Both gentlemen were professional and courteous even thought they had to work in the pouring rain. They made sure everything was done to my complete satisfaction as well as checked to make sure all my gas appliances were working properly. Would highly recommend them for any job you are considering

Been going here for years. Very prompt at filling propane tanks. Good selection of parts.read more

They are extremely helpful and always pleasant. Coming here for the last nine years. Always worth…read morethe trip.

Rented a Penske truck from these guys. From the folks in the office to the ones in the yard, I…read moredon't think I've ever met a nicer or more knowledgeable bunch. They really made a stressful move as smooth as possible with their excellent service. Ten Stars!

From the owner: Specializing in: - Propane & Natural Gas…read more- Gas Stations - Truck Rental

It was Wednesday afternoon at 2pm on August 28th and Tropical Storm Dorian got upgraded to a…read moreCategory 1 Hurricane. I immediately called Ridge Propane. Even though the employee that answered the phone sounded extremely overwhelmed with many phone calls, I felt like I was the only customer she had all day. She was sweet as pie and very reassuring. She told me that due to approaching storm that numerous other clients had ordered propane replenishment before me but that they would deliver after the hurricane passed. I said ok and booked my refueling. I should not have let my tank run to 30%. Lesson learned. My new goal is to keep it always at 80%. Yesterday morning, on Saturday, my dogs' incessant barking woke me up early. It was a Ridge Propane delivery driver to refill my underground propane tank. I was surprised since I was informed about my delivery after the hurricane passed & when things got back to normal. I greeted the gentleman with a wide smile & some bewilderment. He was super friendly. He mentioned that the company brought in out of state personnel, like him, to help aide in fulfilling all their fuel deliveries. Now that is customer service. Other propane outfits I had reached out to also promised delivery after the storm some 7 days out from my initial call. Ridge Propane really cares about the community they serve. They will always be my propane provider. Keep up the GREAT WORK!!!

Tried multiple times to reach their customer service but I could never get through. Let messages…read moreand never heard back from the messages.