i have medicare and they have walkin appts. so i called for a walkin appt. they gave me a 5:15pm appt and i was happy with that (they close 6pm). they had me d/l, fill out and print up my own paperwork from their website. i came in and everybody was very cheery at the front desk and really happy. they had me fill out even more paperwork and then i was put in a room. the nurse/technician? took the time to get some history. the problem was she didn't know what certain disabilities i had were, she didn't know anything about certain meds or procedures having to do with chiro and didn't seem to read what my history said because she asked many of the same questions and when i told her they were in the paperwork she just said "oh okay!"
then i was kept waiting in my room for 20mins. luckily i had my cell phone as i forgot a book. i had plenty of time to cruise facebook. when dr hahn came in, he was rushed and didn't want to hear my history, my different problems relating to needing chiro work or about my healthy living diet. he then showed me a small metal device that had a piece with a hard rubber tip on it. he told me he was going to make it pop my back into place. well, i have fibromyalgia, so this is a big problem and a flare waiting to happen. he punched my back about a dozen times all over it. from buttocks to neck and shoulders. he NEVER once adjusted my back with his hands. now call me old fashioned but i'm used to hands on treatment. after that he told me he wanted to see me 2x a week for 2wks and gave me to a massage therapist.
she put me on a table with a hole for my face belly down. well, i couldn't deal with this because my back kept going into cramps. so she had me sit down on a chair laying over the side of the bed. which was fine. then she put these little disks which radiated vibration and heat. then she put hot slightly wet towels around weighted cushions over 2 places in my back for 15mins. she only checked on me once. she NEVER smiled, asked how i was doing or even spoke other than when she put me on, checked on me once or told me it was over.
she led me out showing me some of their other devices, ultrasound, massage, PT, etc. she took me to the billing area. it was about 6:30pm by then. since the waiting room was empty and they wanted to go home, they were brusk, totally uncheery and rushing me out. no kind words, no hope your okay. just took my money and sent me on my way with some brochures about their services. they did call me the next day to see if i was okay. i was fine the next day. BUT 2 days later i was in massive pain every place he punched me with that little torture tool.
i spent 4 more days in flare and in bed. i couldn't do anything i had planned for that weekend or the beginning of the next week. it also incited OTHER flares. i went on their facebook page and told them i needed to cancel the appt and explained why in detail. they called me up monday morning talking crap. i just told them to cancel the appt and hung up. my comments on their page were of course deleted. if you can't take some serious critique, then don't have a page or a practice. i won't be going back. read more
