My experience with Massimo Roma's alterations for my wedding tuxedo was deeply disappointing…read more Despite paying a premium for proximity, the service fell short. Initially promised in under three weeks, the alterations dragged on for over a month. Shockingly, the seemingly simple task of shortening the jacket sleeves proved insurmountable for them, despite multiple attempts. Paolo, the staff member assisting me, appeared indifferent to the errors and offered no viable solutions. During one visit, a staff member, dismissive of my concerns, insisted the alterations had been completed correctly, despite clear evidence to the contrary- he even said my brand new shirt must have uneven sleeves. Communication was abysmal, with no clear pickup dates provided. It was only after numerous reminders that I managed to set a deadline. For such a crucial occasion, the lack of attention to detail and customer service was utterly unacceptable. I cannot in good faith recommend this business, especially to fellow members of the military, law enforcement, or the local community, given their inability to handle even the simplest alterations with competence and professionalism. As you read the response from the vendor below, he does not apologize for the rude behavior nor does he address the mistake in the sleeve shortening they made 3x. After the first week he said almost two weeks to fix, I returned and the issue persisted, and then two more weeks to fix the mistake. This is sleeve shortening. A proper tailor would not take two weeks to make that alteration. Additionally, for a grooms tuxedo, I would think that would constitute faster/better service as it would be used for our upcoming nuptials. I stand by my one star rating for all those who read this. My criticism isn't personal, it is based on facts that the business is aware of and no customer would stand for if they received bad service as I have noted.

I just called for a same day alteration, what they are listed at, and they said no. Several days…read more That's fine but don't advertise as same day. Change your listing.

Love this place . So talented,nice and great at his craft…read more Knew my measurements by looking at me . Same with my girl. I missed my 1pm appointment I had on my last day in Miami And it makes me sad . An amazing craftsman. Beautiful clothing and just a beautiful person. I will be back to Miami soon .hope to see you again then Thank you.

Dion! Thank you…read more Thoroughly enjoyed visiting today. You sir have something special. I can't wait to come back and visit again when I am in town.

Great experience here with last minute alterations! Perfection and done with extreme precision!read more

Overpriced and dishonest. My teenage daughter was charged almost $200 to have a dress taken up 2…read moreinches. I had her walk back in after realizing how ridiculous that was, take the dress back and requested a refund. We were never refunded. I called multiple times and all they said was that they did refund me (it had been over a week at this point with no refund). I've spent the last 2 hours on the phone with chase trying to dispute the charge. Very upsetting to rip off a young girl, and then lie about refunding the money. Take your money elsewhere.

Bespoke Custom Clothing is the REAL DEAL. I struggle even getting custom suits since my next / arm…read moreproportions are difficult, never once had a suit or shirt w/o 2 alternations. Just tried on my first suit, fit like a glove, and it looks insanely stylish. They helped me pick out everything from color / accents / style. I'd never ever have had the courage to buy a light green suit w/o their professional touch. Buying a second suit. Getting one slight alteration since I lost 5 pounds since the fitting, then posting so everyone can see how great Bespoke is. Worth every penny.

I have had great experiences working with Melchior and Bespoke Custom Clothing. My custom suits…read morewere both designed and fitted for me perfectly. Melchior did a great job with contrasting colors to make it pop. I happen to live in Houston and it was a smooth process to have them delivered to me without any issues as well. I highly recommend Bespoke Custom Clothing to anyone. If I could give them more than five stars I would.

WORSE PLACE EVER!! Super unprofessional !! They mess up the…read morealterations and are rude. They over charge and take advantage of their customers!!

They are very professional and very timely. I walked in at 10 am on 12/30/25 and stated that I…read moreneeded some alterations done that day. And asked if they could help me. They said "yes," and within 4 hours, I had my garments altered to my satisfaction.

The Fitting Agency is above and beyond! I have been coming here now for about 3 years for small…read morehems to more extensive alterations, and have always experienced great quality work in a timely manner and for a fair price. On top of that, Laura recently made me the most beautiful dress for a cocktail party. She is very talented and passionate about her work. I got so many compliments on her dress and will definitely be coming back for more custom pieces. The Fitting Agency is the only the place I trust and I cannot recommend this business enough! Ten out of ten!

great service very recommend for clothes repairs. the place is beautiful and will definitely take…read moremy clothes there.

Wow wow yelpers From the outside you would never believe me if I told you how beautiful this fabric…read morestore is inside. Last minute we had to create a Red carpet and my son's school and Rex fabrics save the day. I called over the phone first to see if they had red fabric and.... They more than one could imagine. The customer service we great and that is hard to find in Miami! When I got there I expressed I was the person over the phone and they immediately pulled out a million different reds They had from high end to low but the low was still exceptional quality. Vibrant and pretty Definitely will be back if I ever need more fabric

I'm writing to share my experience with Rex Fabrics. This is the first google review I have ever…read moreposted. I am so profoundly disturbed by my experience there I had to take the time to share it with others who might be thinking of shopping there or using their dress making services. DON'T!!! Our experience was quite appalling. My daughter is getting married and we went to Rex to purchase fabric for my Mother of the Bride dress. During the fabric selection process, the salesperson explained they also make dresses and would give a discount on the fabric if you have them make your dress. When starting the process they explained we would first come for measurements, the second fitting was to try on the "shell fabric" that would be a mockup of the dress. That is the first moment we should have been concerned. We spent considerable time explaining to them the shell did not fall correctly and the seamstress clearly was struggling to figure out how to make it work. We had to offer our own suggestions and offer modifications. The owner Jenny was supervising every meeting and completely emotionally withdrawn from the situation offering no solutions or recommendations. She did not care whatsoever that we would ultimately get the dress of our dreams. She is cold and all business. The next fitting was with the actual dress and then we knew we were in trouble. It did not resemble anything like the model we shared. It looked awful and they basically told us, take it or leave it. They said we used up our three fittings and they insisted they made the dress exactly as shown. IT WAS NOTHING LIKE THE MODEL. It looked terrible and my daughter explained that I only have one daughter and how important this dress was for the wedding. They did not care. It was obviously a pure business transaction for them. They have no business offering these services as they do not have the qualified seamstresses on staff or supervision. I decided I was not going to even fight for another fitting because I had zero confidence the seamstress knew what she was doing. Long story short, we took it to someone we have come to meet who is a highly experienced dress maker and immediately she explained they completely cut the dress incorrectly. The new seamstress said, what is done is done but I will still make it beautiful and she proceeded to make modifications. We picked up the dress yesterday and it is stunning!! I am so happy this new person created a beautiful dress I will be proud and thrilled to wear at my daughter's wedding....but it also cost me more money to achieve the result Rex should have done in the first place. In closing I truly want to warn others who might be considering working with Rex for dress making services.

Workmanship good and price reasonable and completed in a timely manner. All went as expectedread more

Two day suit alteration. Great result. Warm, polite, and welcoming. I will go back to themread more

I received excellent service at this store, with the clothing alterations done by Eunice, an…read moreexcellent professional. I am very satisfied and will return for future services.

I had a truly wonderful experience here. Convenient location and very friendly service. Never…read morewaited in line, and the alterations for my garments were done in two days. Best of all, completely reasonable prices. I was stunned. Thank you to the kind attendant!

Expensive but great work. They were fast and tailored my sport coat to a perfect fit.read more

My picture doesn't do justice. It's a really gorgeous space with great energy happy people happy…read morefaces happy customers coming in and out. I overheard them talking to a gentleman about being able to bring in a variety of buttons if you needed something custom, and definitely gave full bespoke service to everyone that walked in. I needed a quick fix on my pants so I could go out that evening and they were able to accommodate and the price was reasonable. . I will definitely be back again!