Super helpful doing multiple tests and then providing suggestions on treatments. They can be booked…read moreout for a while.

I tried to have an initial appointment with one of the doctors at this practice today…read more When I had made my appointment, the receptionist I spoke to over the phone did not properly answer my basic questions regarding copay (I gave them my insurance), nor did they tell me which suite I needed to go to for Dr. Lien's office. His name is not specifically listed in the building, so I was worried that I had gone to the wrong office. When I arrived, the entire office smelled strongly of perfume, despite being an office which specifically helps people with allergies. I had questions about my copay for my initial appointment, and about how many more appointments I would need to make in order to complete a patch test and what those copays would be, so that I could plan my appointments in accordance with my financial ability, but the receptionist refused to answer about follow up appointments. She kept saying that the patch test takes three days, but wouldn't say if that was an additional charge. I am autistic, and I know that I did not phrase my initial questions clearly at all because I was so stressed about the perfume, so I asked to start over and apologized for my tone and also for not getting eye contact right. I also stopped making eye contact because I was worried about using the wrong facial expression. The receptionist still would not give me the information I was asking for, and said that I already knew that information since I had chosen my health insurance. I did not choose my health insurance, so I don't know why she said that, and health insurance companies can be very difficult to get that sort of information from directly, and every other doctor's office I visit has always given me that information, often without me even needing to ask. The receptionist started calling me irresponsible, which bothered me, because I was asking about the cost of patch test appointments because that felt like a responsible question. At this point, she also repeatedly told me that I had "planned this," that I "knew what the cost was already," and that I was "trembling," which was also proof of what I had planned...but she wouldn't tell me what she thought I had planned. I didn't realize until then, but I do think that I was shaking slightly at this point, as she was speaking to me like I was a naughty child, and I felt completely humiliated, and also wasn't sure if maybe the entire thing was my fault. I thought it was okay to ask that information, and it's so hard trying to get that same info from the insurance company itself, but after this attempt at an appointment, I felt stupid and useless. I ended up deciding to leave and didn't even have my appointment, because I feel like if the receptionists are angry at you, then you probably won't be able to access healthcare, because you have to access healthcare through them. I was very confused, and I told her this before I left, but she was so angry, and she kept interrupting everything I tried to say to diffuse the situation. I still don't know what she was trying to accuse me of. She said that I didn't want to pay my copay, but that doesn't make any sense, because everyone knows that you can't see your doctor until you sign in and pay the copay and fill out papers. This was an important appointment, because I believe I have a kind of serious latex allergy, but I was able to call my primary care doctor's office and get a referral to a different allergist. I do not think that Dr. Lien's office is a safe or comfortable place for neurodivergent people. If you are autistic, please seek a different office.

I tried to have an initial appointment with Dr. Lien today…read more When I had made my appointment, the receptionist I spoke to over the phone did not properly answer my basic questions regarding copay (I gave them my insurance), nor did they tell me which suite I needed to go to for Dr. Lien's office. His name is not specifically listed in the building, so I was worried that I had gone to the wrong office. When I arrived, the entire office smelled strongly of perfume, despite being an office which specifically helps people with allergies. I had questions about my copay for my initial appointment, and about how many more appointments I would need to make in order to complete a patch test and what those copays would be, so that I could plan my appointments in accordance with my financial ability, but the receptionist refused to answer about follow up appointments. She kept saying that the patch test takes three days, but wouldn't say if that was an additional charge. I am autistic, and I know that I did not phrase my initial questions clearly at all because I was so stressed about the perfume, so I asked to start over and apologized for my tone and also for not getting eye contact right. I also stopped making eye contact because I was worried about using the wrong facial expression. The receptionist still would not give me the information I was asking for, and said that I already knew that information since I had chosen my health insurance. I did not choose my health insurance, so I don't know why she said that, and health insurance companies can be very difficult to get that sort of information from directly, and every other doctor's office I visit has always given me that information, often without me even needing to ask. The receptionist started calling me irresponsible, which bothered me, because I was asking about the cost of patch test appointments because that felt like a responsible question. At this point, she also repeatedly told me that I had "planned this," that I "knew what the cost was already," and that I was "trembling," which was also proof of what I had planned...but she wouldn't tell me what she thought I had planned. I didn't realize until then, but I do think that I was shaking slightly at this point, as she was speaking to me like I was a naughty child, and I felt completely humiliated, and also wasn't sure if maybe the entire thing was my fault. I thought it was okay to ask that information, and it's so hard trying to get that same info from the insurance company itself, but after this attempt at an appointment, I felt stupid and useless. I ended up deciding to leave and didn't even have my appointment, because I feel like if the receptionists are angry at you, then you probably won't be able to access healthcare, because you have to access healthcare through them. I was very confused, and I told her this before I left, but she was so angry, and she kept interrupting everything I tried to say to diffuse the situation. I still don't know what she was trying to accuse me of. She said that I didn't want to pay my copay, but that doesn't make any sense, because everyone knows that you can't see your doctor until you sign in and pay the copay and fill out papers. This was an important appointment, because I believe I have a kind of serious latex allergy, but I was able to call my primary care doctor's office and get a referral to a different allergist. I do not think that Dr. Lien's office is a safe or comfortable place for neurodivergent people. If you are autistic, please seek a different office.

Dr. Lien is one of the most compassionate doctors I know. He listens carefully and really helps…read moreyou figure out how to best treat your allergies. He is also quick to respond and really knows his speciality. His office is clean and the staff are very friendly and also similarly helpful and compassionate. Thank you, Dr. Lien!

I was referred to Dr Stalker years ago by two of my girlfriends. I finally went to see him in 2016…read more I wish I had gone in Sooner!! I had Really Bad Allergies all of my life. I had done the routine allergy shots as a kid and had the itchy allergy testing done on my back as well. Not the case with Dr Stalker. No itchy testing...no needles...zero pain. This alternative treatment is nothing short of Amazing. I no longer need to take Zyrtec and can thoroughly enjoy being outdoors with everything in bloom. I had the testing done and Dr Stalker found 31 allergies. I had him treat all of them. Best decision and money I have ever spent!! Not only did I get my quality of life that I deserved, I was able to enjoy my 18 year old dog for the last couple of years of her life. I owe it all to Dr Stalker!! He truly has impacted my life in the most positive way possible. I am forever grateful. I tell everyone who is suffering with allergies to see him. What are you waiting for?!

So it's been about 3 months since I've been to Dr. Stalker. My allergies are totally cleared…read more Usually I'm not off meds until fall/winter but it's still hot in July and I'm off all meds - no daily pills or nasal spray. My son who is normally congested to varying degrees depending on season and/or loaded with medication is also off meds and congestion free. Amazing. Less noticeable difference in my daughter as she is generally healthy and has mild allergies. Since it helped me and my son I'm certain it's helping her. Just yesterday my mother-in-law went to see Dr. Stalker and said she felt better right away. "Mother-in-law" - need I say more? She even managed to convince my husband to go in. My husband is VERY scientific; he said he didn't feel any different. Then again he has a list of 14 allergens- well 12 now. I can't deny the results and the fact that our bulk tissue box from Costco has barely been used; normally our family goes through about 2 Costco 8 packs of tissues in spring. With all our allergens and since Dr Stalker charges per allergen, cost adds up quickly. We spend more on traditional medication and Dr visits but notice it less since health insurance covers it. This treatment is usually not covered by traditional health insurance but is within most FSA and Health Savings plan (varies by plan). I'm certain in the future scientists will figure out explanation how this works. (Like those pills made "traditional Chinese way" for sore throat that is now banned for import because the pill contains mold that has antibiotic; it has been used in China for centuries.) Until then, I'm just happy it does work.

I'm extremely grateful for the kind and professional team at Latitude San Ramon. When my baby was…read morediagnosed with multiple anaphylactic food allergies, I was devastated and scared. As a parent, it's unbearable to think that your child could have an unpredictable and life threatening allergic reaction at any moment. The team at Latitude San Ramon helped us easily navigate through the process of managing and treating my son's food allergies. Every member of their team is truly a pleasure to interact with - from Tina, to Karina at the front desk, to the nurses. The office is spacious, clean, and has lots of kid friendly areas with toys and books. It's extremely easy to book appointments. We always look forward to our visits! I highly recommend the Latitude San Ramon to any family navigating the challenges of pediatric food allergies!

If I could give Latitude 10 stars, I would! Bay Area…read morelocation: First off, the customer service was impeccable. The staff was extremely nice and welcoming. Upon walking in, my family and I were greeted by Karina, with a smile and a warm welcome. The office is nice, bright, and welcoming; which was important because it helped to ease the nerves for the upcoming food challenge we were doing that day. The folks there really know their stuff and it didn't feel like "the other" allergy clinics I've come in contact with before. You can tell they really care and it shows. As a concerned father, I typically ask a lot of questions, and Tina (who I kept asking questions to) didn't make me feel weird about it, she answered everything and provided extreme clarity to what was being done. And to top it all off, the food challenge was a success, we were so happy. To Tina, Liz, and Karina, thank you!

Dr. Dai Park is wonderful. She helped with an issue I had been suffering with for several years. I…read morehad seen many doctors in several states and she finally gave me some relief. Her office is very friendly, I highly recommend Dr. Park.

From the owner: When you access a Sutter Health network hospital, physician or medical specialist, you'll be…read moretapping into Northern California's premier care network for you and your family. As recognized leaders in cardiac care, women's and children's services, cancer care, orthopedics and advanced patient-safety technology, Sutter Health cares for more than 3 million people annually - sharing best practices, resources and a not-for-profit mission across the region for extraordinary clinical outcomes. With most insurance plans accepted, and many facilities offering same-day appointments, Sutter is your partner in health.

The staff here is wonderful. I spent most of last year struggling to breathe and searching for…read moreanswers, and this team was with me every step of the way. Not only are they experts at what they do, but they are also some of the kindest people I've met in healthcare. They made the whole process of 'figuring it out' feel manageable!

We had a great intake visit that took exactly as long as they warned us it would! Left feeling like…read morewe had a solid plan going forward for managing allergies and symptoms. Really nice space as well.

Dr Wong is a great pulmonologist. He is very patience to explain lab result and show me step by…read morestep on what to expect for my treatment. He even called me passed business hours to update my test result to shorten my anxious for my lab result.

I highly recommend this doctor. I have had a chronic cough for over 2 years. I've been to an ENT,…read morean allergist, and my primary. Not one of them could figure what was causing all my symptoms. Dr. Wong took the time to ask many questions, ordered a test, and voila - I was diagnosed! He has started me on meds, and I now am getting relief thanks to him. He is a blessing. During your appointment, he spends all of his time with you and focused only on you.

Dr. Richard Comstock saw me for an annoying ear problem. He was very personable, patient and really…read morespent time listening to me. He did a thorough ENT exam and sent me to get a hearing exam from which I learned I was boarder line normal. I have seen other ENT MDs, but I felt that Dr. Comstock gave me the best care and attention. The office staff and facilities are great. I definitely will keep Dr. Comstock as my ENT doc.

I've seen Dr. Comstock twice. I'm in the middle of what could be a very serious health problem…read more He's young, extremely sharp, and straight-forward. He didn't waste any time in scheduling me for diagnostic tests, and he's very good at communicating his opinion. Since I have a science background, it's great to find a doctor who explains medical issues without condescension. The clinic where he works, Eden Medical Center, is a Sutter Health facility and very new. The staff is superb and well-trained, empathetic, and courteous.

The business does not answer phone calls during listed business hours. I left a message and never…read morereceived a call back, even after waiting a full week. Unfortunately, I had to give up and take my business elsewhere.

Dr Zeme is great. Very thorough and I am impressed by the results of my sinus surgery. I do not…read moreunderstand the negative reviews other than to assume these are negative thinking people in many ways. Thank you Dr Zeme and Juliana!

Dr. Gilbert is nice, if you can schedule an appointment. Expect at least 3 month wait to schedule…read more There are PAs with whom you can schedule a call but that's still a few week wait. The appointment scheduling system is very frustrating and ancient. You have to call during their limited hours and the person who answers the phone sounds really stressed out. (not her fault but I'm sure this ancient system is grinding her down.) Also, they do not sent you text or email appointment reminder. They call you! Who does that this day and age? I'm waiting for an appointment with another provider so that we can switch doctor. The medical team is fine but the admin and appointment system are so difficult that I can't take it anymore.

I had an urgent matter due to dental material allergies. There is no room in their practice for…read moredealing with a need for prompt care. They also don't do the testing I needed at the office where I was screened. I am still waiting and missing 6 teeth in the meantime.