I have been honored and privileged to be Dr. Anuja Garg's patient for the past 5+ years. Dr. Garg continually demonstrates the essence of what it means to be a doctor. Her many intellectual and personal strengths repeatedly enrich my life and the lives of my family. When I first met Dr. Garg, it was clear that I was meeting a uniquely dedicated individual. She has always impressed me with her well-developed sense of perspective and her insistence to cover every aspect of any problem I present to the maximum degree possible, rather than simply "covering the bases". A quality unmatched by her peers. Dr. Garg holds a level of excellence that other doctors may not need, but which serves Dr. Garg immensely well and which others would do well to emulate. Beyond Dr. Garg's considerable strengths as a doctor, I am struck by what I have observed from her spirit as a human being. She is kind, caring, and dedicated to her patients, but above all she possesses a manner of humility I've not witnessed from any doctor, ever. Dr. Garg's positive regard toward practically every person she interacts with is almost palpable, even from a distance. It is abundantly clear that she finds and draws strength from her connections to others, offering help, support, encouragement, and friendship with striking openness and warmth. She does this comfortably and readily across any axis of difference, building community with her fellow colleagues of different ages, races, cultures and language backgrounds. Dr. Garg's future, both professionally and beyond, is a bright one in which she and those who share the journey with her stand to benefit immensely. She possesses the ambition, self-knowledge, and habits of mind and spirit to steadfastly influence the lives of everyone she encounters, and I wholeheartedly recommend her as a physician to anyone in search of a truly fantastic doctor. read more

Dr. Zafer at Axis Community Health, Pleasanton has been an exceptional doctor. She is extremely patient, takes the time to listen carefully, and explains everything thoroughly. Her diagnostic approach is precise, and she always provides the right recommendations and guidance at the right time. She also connects patients with the right specialists when needed, ensuring continuity of care. I truly appreciate her compassion, professionalism, and dedication to her patients' well-being. Highly recommend her and the Axis Community Health team. read more

ABSOLUTELY AWFUL EXPERIENCE, I left more traumatized than how I came in, to the point I should Sue Axis for the emotional distress caused. I really wish I would have listened to my intuition when the Quack by the name of Ghazala Khan, who by the way claims she is qualified to counsel autistic adults (spoiler alert: SHE IS NOT, she can only counsel couples and families and she's awful at that too.) shamed me about being sexually assaulted when I disclosed it to her the first time I was ever in her office. During the first appointment within the first two minutes she asked what I was struggling with and when I told her I was struggling with autism and adhd she told me she didn't think I had autism (YES AFTER ONLY TWO MINUTES OF KNOWING ME) I guess I didn't look "retarded enough to be autistic" in her opinion because she alluded that since I could mask and speak that I definitely had adhd instead. I spoke to my psychiatrist and he said that maybe I should set boundaries with her and give it another go so I did and I deeply regret it. I finally had to let her know how aggressively unprofessional she was after she tried to compare me to her other clients who have adhd and proceeded to tell me how high functioning they are so I should be the same way (I know, very bizarre and unprofessional.) So if you want a family therapist that won't hold your abuser accountable, won't ask the pertinent questions (just the assine ones), will argue with you, talk over you, and dismiss your traumatic experiences..... then She's the therapist for you! A piss poor excuse for a human being, let alone a therapist. She also alluded that harming animals wasn't bad when I explained why I have issues with the way some of my family treats animals, but she claimed it was actually the perception that it's bad is what makes it bad LOL LIKE WHAT?!? SMH THIS LADY IS A PIECE OF WORK. I WILL BE REPORTING HER TO THE BOARD. SHE WILL NOT TRAUMATIZE MORE VULNERABLE DISABLED PEOPLE UNDER THE GUISE THAT SHE GIVES A DAMN BECAUSE SHE DOESNT. She has no place in the health field, she has no empathy, she's got dead eyes, poor taste in shoes, and zero compassion for disabled adults. read more

Worst healthcare facility I have ever been to. Multiple problems with billing, appointments, and staff. Do not go here.

After leaving this review, I heard back from Axis and they will follow up with staff regarding this issue. They said that they will schedule an appointment for my family member. Hopefully, in the future others will have an easier time. read more

There was no option for zero stars. This is in regards to Dr. Zafer. My mother died on the sixth of April this year. She was 87 and for the last six years she's been a patient of Dr. Zafer. In that time, I had come to despise bringing my mother to see her primary doctor. In the time that my mother began to deteriorate, Zafer did almost nothing that a primary doctor should, and is required, to do. And when my mother grew irrevocably worse, Zafer declined to evaluate her for hospice. Instead, my mother landed in the emergency room and doctors there, who were strangers to us, evaluated her in her stead. This is unforgiveable to us. In the entirety of her "care" Zafer only ever succeeded in providing incontinence supplies, refusing to give any other care like even to prescribe simple medications. Other than that, she sent my mother to various specialists rather than ever taking any time to see her for herself. In addition, the specialists that we were sent to were told to take the same blood tests over and over. So we got to watch the bruises grow larger and larger on my mother as she grew smaller and smaller. When we voiced our concern Zafer replied that she couldn't access the bloodwork that she had requested and as such told specialists to continue to take the same blood tests. We also only ever received communication when we had put hours into trying to reach her. Her bedside manner not only leaves something to be desired, but leaves one to desire a new doctor. Her demeanor is incredibly aggressive and if you are by some miracle able to see her in person she does everything but make you feel welcome. She made my mother uncomfortable and led her to dread seeking help. We do not feel like this is an acceptable doctor for anyone requiring actual help. Dr. Zafer asked us to leave her a positive review on Google and Yelp. We decided to take a page out of her book and refuse. read more

I have appointment today at 9:00AM they call me around 8:00AM to cancel my appointment. I ask them for new appointment they offer me new appointment after 3 months from today.she told me unfortunately thing happened we can't control things even operator is telling me that they didn't have enough Dr I think It's so unprofessional... read more

I don't currently have health insurance and had been uninsured for awhile. Although my primary physician that I've had for years growing up will still see me at discounted rates, it leaves me worried in the event that I need some sort of medical attention. I found Axis simply by browsing online for affordable health care and near me (Alameda county). They've been really wonderful. It took about 3 months to receive my permanent HealthPAC card in the mail, but now that I am registered for that I am covered by the network that ranges from Sacramento to Fremont. To be eligible for any services, you first have to make an appointment with eligibility. From there depending on your circumstances you will be provided with info on where to go, what's available for your needs, and a temp card. Making appointments are easy as 1-2-3. The clinic in Pleasanton is easy to find off "Railroad" right in the heart of Downtown and the offices are labeled with maps in between to find the right building. I recommend looking into Axis for anyone living in the Alameda area. For more information look into this: http://achealthcare.org/health-insurance-info/low-income-coverage-options/healthpac/ read more

Love the DRs here my son always has a good experience. The wait is never long and the doctors are extremely patient and don't rush their time when seeing your child. Dr.moody & Dr.mehra is who we see read more

Axis Community Health - Waiting room . Love both Dr.moody and Dr.mehra - Counseling & Mental Health Near Me - Pleasanton, California

I have been with "Axis Community Health" for all most 10 years now and they have always helped me when ever I needed. I've also had one primary doctor this whole time. From Surgeries to regular check-up's they have been great! If you are Insured or not they will take you in, as a patient. They are also very nice! Look forward to another 10+ years... Thanks Axis read more

This location is terrible, there staff is slow and rude and just lolly gag.. i honestly have to request going to the other location because the one on railroad looks horrible and it's cramped.. not the mention the doctors just make you wait for over an hour.. read more

I called the Pleasanton office around 5pm PT, and told them that my mum visiting us has a Travel Insurance that is not useful, so I wanted to bring her there and pay out of pocket. The rather rude customer service person said "now that you have told me your mother has some type of insurance, you can't bring her here". It would have been fine if she had NO insurance. I reiterated that I want to pay on my own, but she insisted that it was too late and I had already revealed the existence of insurance :-) So, my mum got blacklisted for doing the right thing and paying for Travel insurance. You can draw your own conclusions from here. I can understand that she does not make the rules, and this is another one of the screwed-up up policies of our health-industry, but it was really difficult to accept her extremely rude attitude and tone of voice. If their customer service folks are like this, I wonder how the rest would be. She went on to say that the first appointment would be about a month out, so I was wasting my time anyway. read more

This is the review for dr. Charles White. He has been taking care of my parents for a while and is very knowledgeable and reasonable . He always listens to what is being said and pays attention. That's why I gave him 5 stars. If I review the office, I would probably give 2 stars: most of time there is a long wait time to see a doctor, and it's often too stuffy in the rooms. Limited parking. read more

My visit today for an EKG: -Front Desk went smooth...No hassles, or Fights about an Un-Known Co-Pay. -Preston the MA: I give 5 stars! Was quick and efficient even when another MA hassled him about using the room I was in for an EKG. He was professional about it and didn't let her bother him. He executed the prcedure, got me out of the room quickly before that MA hounding him made another Hissy-Fit...and had me wait in another office room area for the results. He had apologize for the other MA's Comment of me having to go to another building for an EKG...When the front office people told me to wait in the waiting room area of the main building and no instructions of going to another building. Seems like there's still a lot of organization where the Staff needs to be on the same page...But my visit today was great. My BP was normal , because I wasn't frustrated with anyone who works there, before I was sent into a room. read more

As a healthcare taking care of those uninsured or with Medi-Cal, they have some services you need such as medical or counseling. The downfall is it is very hard to get an appointment. Sometimes, you have to wait a month to get an appointment unless someone cancels same day. The other thing is you want to make sure you know the doctor you see. I used to have a great doctor there, but there was a time my medical doctor was busy, so I saw another one. Not the best experience. They didn't understand my situation, so that had another doctor come in and take a look with them. The place looks outdated, but I know they are working to get a new center. For now, you have to go to different places to get your lab work. It is not in all one place. read more

Hard work doctor ladies under difficult financial constraints. Most of East Indian and mine seem very dedicated. Will be back - like I have a choice. My money seems to goes toward fine eateries I must confess read more

This clinic is an absolute joke, if I win the lottery I would buy this company and lose it! My daughter has made two appointments over the phone, one last year and one this year. Last year it took four days to see a doctor, each day a different excuse. This year, same thing.. "Oh yeah, just come in and we can take care of you", then when we get there it's as if we hadn't called, so come back tomorrow, then tomorrow it's some other bullshit story like the doctor is off sick. Very poor clinic, waste of time, if you have a choice never choose this dump. read more

This place is pretty good for government run agency and the place is pretty good and I had a check up like 10 minutes ago and the place is alright but watch out the place has a lot of people for check ups and the nurses were very nice to me. read more

Axis Community Health - Counseling & Mental Health Near Me - Pleasanton, California

Dr Priyanka Kallem is an extraordinarily patient doctor. Both my parents receive best of the attention possibly one can ask. Dr Priyanka speaks my mother tongue, which is so convenient for my mom to explain her medical concerns in the language of her comfort. Doctor remembers the past history and takes the treatment each time from there. Recommends lab tests and prescribes medicines accordingly. Axis staff has always been very gracious and helpful to my parent's appointments and followups. read more

Considering I have medi-cal for my daughter and I, I appreciate their service. The women at the front desk are usually very polite and prompt. However, Doctor Gupta was a horrible doctor for the two times that I "saw" her. The first time I had to bring my daughter with me and she asked me to put her down on the chair so she could exam me. My daughter was three months old at the time. She also told me that I should not bring her back next time I had an appointment. She then proceeded to tell me she needed to give me a pap smear and I told her I had an ob/gyn and she did not need to do that. She was irritated and said she needed to do one herself for records. I told her I would have my gyno forward her my records. I was extremely uncomfortable. I waited to make my next appointment as long as possible. I needed to go in last week because I was coughing and once I got there I was in the waiting room for 30 min. Once I finally heard my name called I was taken to the small personal room. Which I waited in for another hour!!! read more

Dangerous. They are very good at setting up procedures for you that they can charge insurance for, but awful at providing actual care. Walgreens has tried to reach them via fax and phone for over 40 days to confirm heart medication refills, and they never get a call back, confirmation, etc. The pharmacy gets a recording indicating they will get a call back in 3-5 days, but there has never been a return call. I've experienced the same. Everyday. I'm told they will call back, but it never happens. The "right" person to talk to is never in the office or is off for the day. Not having my heart medications for a month is okay, but they are happy to send you in for x-rays, mri's, etc. Guess they don't get to bill time to refill prescriptions. Again, dangerous level of medical care. read more

I was in an incident at work and it caused a mild anxiety attack afterwards. I called just to schedule an appointment just so I could have the peace of mind that I wasn't going crazy. Lol. Even though it happened after work and I do not have medical insurance they refused me saying it was work related and they couldn't help me. Thanks read more

Most useless place ever. Staff are nice on the phone but totally uneducated in terms of process, customer service as well as common sense. No wonder no dr ever stays here and most MDs stay for a year then leave. The facility is a joke, aka trailer home. I called for refill request all I got is smart pants comments. It's sad that medical or Medicare can only provide facilities like this to people who needs medical service. Honestly the healthcare system in California is horrible. Coming from the MidWest, any small clinic is way more qualified to treat people. read more

Came here for a walk-in TB test. Came back EXACTLY at 1 pm when my test was due and there was NO NURSE AT ALL TO READ THE DARN TEST!!! I waited for 40 MINUTES then came the nurse who was super late. How can there be NO available nurse in the WHOLE building. This place has bajillion of receptionists and short staffed health care workers!! What a disappointment!!! read more

This place always disappoints me with such poor management. The Doctor I've been assigned to is a sweet heart but, unfortunately the staff is never pleasant. First, the front desk in the medical clinic is awful, beginning with the receptionists, I am currently pregnant and I had to get one of my wisdom teeth pulled out due to early signs of infection. I had my husband call after my surgery to see if any Doctor could see me to make sure my baby was OK, as I was told that the surgery can cause immense stress on an unborn child which can lead to a miscarriage, (my chances were a miscarriage, or a bad infection and still have to have the tooth removed). The receptionist showed no compassion to my current situation, instead she questioned my husband and said "Why would she get her tooth removed then?" And after that was followed by a 4 weeks LATER appointment. -_- In a different appointment I let the receptionist know beforehand my only days off were on Thursdays however, she kept pushing me to take appointments on different days, so I REMINDED her I could NOT make it any other day as I had to go to work, so of course she gives me the FARTHEST out appointment on a Thursday. -_- Today, I went to the K- building they made my appointment for 8:30 am and let's all not forget how petty these people are , God forbid you are 1 minute late they will no longer see you. I get there early and waited for them to open the door basically right at 8:30. Another patient walks in after me and gets called before me, I'm waiting for about 12mins in the waiting room with no acknowledgment, I didn't even know who was going to help me if it wasn't for me getting up and asking someone in their cubicle. Once its my turn to get seen, the lady had such an attitude and looked as if she HATED her job. She made a couple of mistakes on my paperwork and just crossed it off in pen. Then I go over the paper work and I notice she spelled my jobs name wrong. (I work at a Veterinary Clinic) which she spelled "vetnary". I asked her politely if she had any whiteout as she had spelled veterinary wrong. She hands me the white out and then is silent, I then asked if I was all set to go as my 2 year old had it with the long wait and being in a tiny little room, she says yes with an attitude and also didn't even say "have a good day" or "good bye" until I decided to say it, and when she finally did say it also it went with another attitude and an unhappy face. She was very unprofessional, (saying things like that are common courtesy.) Out of these experiences I really hope that I can soon find another provider, I never had this many issues with any of my previous clinics. It's sad that even though the clinic is in a nice location the people that work there are definitely not fit for the job. read more

I gave 1 star only because of Dr. garg. She is a real time bitch who does not have manners. I dont care if she is a doctor, she is illiterate by nature. I never get sick so i dont always go to clinics. But whenever i go to her, she makes me very angry. She has no sense how to talk to her patients. Few days ago at the appointment, she asked one question from me " do you have any nausea or vomiting?" I answered I don't have vomiting sensation but i do feel very weak, dizzy and i feel like i am going to faint while walking. She was so fucking rude she said, just answer whatever i have asked you i am not asking for other things. I was like what the helll. How can you talk like this? I was really mad at her. I confronted her in a bad way. Now, She is not my doctor at all. I would never ever recommend her to anyone.One thing i want to say, it doesn't matter what your profession is but it really matters what kind of person you are. People dont see your money, they see your good attitude towards them. Dr garg, you are a bitch. read more

If TB test need to be checked on exactly 48 hours away from the time of the test then shouldn't a nurse tell me that at the time of the shot? I got injected with the TB check at 1pm on Wednesday and they told me I can come back Friday from 9-11 | 1 - 4. I show up at 9 am and they tell me to come back later because it NEEDS to be 48 hours even though I'm showing no signs of irritation. This 20 dollar TB test is costing me more in gas than anything else. read more

Excellent facility! Great staff! Been going there for over 5 years and all I can say is that I've only have had great care where doctor's actually care about there patients. Dr. Kellam is not only a professional and knowledgeable doctor she also cares about you as a person and I consider her as a friend. Before she became my primary doctor I was in pretty bad shape and since I've been under her care I'm on the road to having a healthier life!!! read more

My mother and I are patients of Doctor Priyanka Kallem. She is such a nice and helpful doctor. She takes her time to explain everything very well and makes sure we understand what she is saying and what to do. She has made alot of effort especially on my mother who has a few health problems. She has helped her alot and is satified with Dr. Kallem. I recommend anyone to go to her and become her patient. read more

I was very skeptical on returning to Axis however I didn't have much choice with my recent layoff and new insurance. When I arrived Dr. Kallem was very nice and went over and reviewed all my records as well as my reasons for visiting. She did exactly as I requested- I wanted a good overall check up including full blood work. Once completed and after returning she continued that same attitude of truly caring. I have to say my experience here with Dr. Kallem was far better than that I have EVER received at Kaiser. Definitely a great Dr. who cares about her patients! read more

I was about to lose coverage with my old job. But luckily Alex G. was there to work with me and save the day! He was knowledgeable and very personable. He made the experience easy and doable. If I have any issues with needing insurance in the future I will use Axis Community Health. I will be referring my friends very soon! read more

And calling in for a phome appointment instead because I (unexpectedly- the day of) do not have the resources to physically be there, whats the excuse for denying that? And the therapists constantly checking the clock and their watches? What's the reasoning for that? I'm a "difficult" patient because I have issues that need compassion, flexibility & support. Axis didn't provide support or compassion. How do you expect to "help as many people as possible" when clearly compassion isn't a strong point when present in an appointment with the therapist intended to "help" read more

Axis Community Health Center is easy to get to from the Downtown Pleasanton area and from anywhere in the East Bay. I came here from Castro Valley because I needed to get a TB test done for work. I currently don't have health insurance because I just graduated from college but Axis was helpful, efficient and cheap. The TB test cost me 20 dollars and while the waiting room was pretty full, I was out of there in about 20 minutes. I appreciate that kind of fast service. I would definitely come here again. read more

My mom goes to Dr. Anuja Garg, whom she loves. Dr. Anuja Garg gets 5 stars. However, this review is for Axis Community Health. Here is why I give only 3 stars: 1. Not very good administrative staff. 2. Each appointment is only 15 minutes. Doctor can only discuss one issue during this 15-minute appointment. 3. Nursing support staff never calls back. 4. High doctor turnover. Here is why I didnt go lower than 3 stars: 1. Prescriptions are sent to pharmacy on time. 2. in the many years my mom has been going here, she has been happy with all 4 doctors whom she saw. read more

Dr. Anuja Garg is a star! Both my parents are her patients and they both love her! I'm constantly impressed by her attention to detail and thoroughness. She communicates very clearly and without any ambiguity, she explains their conditions and explains why she recommends a particular treatment path. She also remembers things that are not on the screen about their histories and medications, makes me feel very confident in her ability to provide the best possible medical care for my parents. Ruby, Dr. Garg's assistant is also exemplary, always! She is warm, pleasant and efficient, it has been a pleasure to note how comfortable my parents are with Ruby. The front office staff and the nurses also have been a revelation. Granted, you have to be a little patient and stay on hold for a while, but once you get a human to talk with, most of your questions/requests are attended to immediately. I know Axis is not one of the best-funded organizations out there, but they provide my parents with extremely good care and for that we are very appreciative! Thank you Dr. Garg, Ruby, the front office staff, the nurses and the whole Axis organization! read more

Natalie kiff is the best therapist i have ever had! Her emdr and the tools she has taught me i am able to have my life back after trauma. Ptsd crippled me with fear and i was unable to leave my room. After seeing natalie i am able to live a normal life not driven by fear. I truely appreciate and feel lucky to have her as my therapist! She deserves a huge raise!!! read more

Very happy with the care I receive at this clinic, Dr. Zafer who I see is wonderful, she is very attentive to my health issues and has been gracious and kind to me on every visit. She is absolutely wonderful, all the Nurses and receptionist are all so friendly and helpful. I highly recommend this clinic for all your health care needs. read more

So unprofessional, they lost my disability form and was informed over the phone by the doctor the same day i had an appointment with her. Its been almost two weeks since i personally walked in and turned it in. And nobody called to tell me about it. read more

Dr. Anuja Garg is excellent. She has the right kind of patience and knowledge to listen, understand and educate patients. I have learnt so much after discussions / guidance from her. Every time I visit her I come out feeling better. If I have a smile today despite my preconditions it is due to Dr. Garg. I keep on record from deep sense of appreciation and gratitude to her. GOD bless Dr. Garg. Narayana Yellambalase read more

This place is all about money. Kaiser ER suggested I call this place. I am stressing out.High blood pressure/ high heart rate...I call this place and the first thing they tell me is I have to pay $75 up right ! Or I can join and wait a week for an appointment. WTF?? What do they tell me ? Go to Highland 25 miles away ! "We'll work with you" ? Yeah right. Thanks for nothing. read more