Tri-Valley Pediatrics in San Ramon is simply the best. The staff is warm, professional, and incredibly caring. I've always felt like my kids are in the best hands here. The doctors take the time to listen and explain things clearly, and the nurses are so gentle and reassuring with the kids. Their new location is beautiful and super clean. It feels welcoming from the moment you walk in, and it's clear they've created a space that's both comfortable and efficient. I have total trust in their care and wouldn't take my kids anywhere else. read more

We did ear piercing for our daughter. Anne was quick and there were no tears! Definitely would recommend.

Dr Jasmine, Nurse Anne and Laurie (front desk) were very polite and helpful. Our Vaccination visit went very smooth! Thanks again to all at Try Valley pediatric!! read more

We have been going to this team for 7 solid years and always got amazing support and help from all the staff and doctors. Clean spaces and very positive help always. read more

Excellence in Care. Drs are always there for my son and see him within hours. never failed us. most importantly that Dr Pjham has called us after hours when we needed help and guidance. you will experience care as it was meant to be. read more

Brand new office location. Plus good carinf service as always, Dr Lionel.gave us all the time for my sick.child. Anne was superb for my other daughters ear piercing. read more

Both my kids have been patients at this practice for over 10 years. We've seen a number of doctors at this practice over the years. It's been generally easy to get an appointment for physicals/ sick visits between the two locations. The doctors seem to make the kids feel at ease and take the time to answer questions and the nurses/ assistants are always friendly. read more

We love Dr.Sam!! One of the best docs for my son! Tri valley has been the best place for my kids and Anne at the San Ramon front office is really good. Thanks for such a smooth experience! read more

A big thank you to the amazing nurse Anne who pierced my granddaughter's ears today -- she didn't cry at all!

Receptionist and doctor spent time answering all our questions. Appointment started on time. :)

Both of my children have been patients at Tri-Valley Pediatrics. The care is outstanding and the front office staff is exemplary. All of the doctors are excellent, but our favorites tend to be Dr. Nicole, Dr. Lionel and Dr. Sam. Dr. Nicole is well prepared before each visit, she is empathetic, responsive, and unbelievably thorough. You don't have to repeat anything to her - she is not just prepared, she has solutions and recommendations before you even need to ask for any! Dr. Lionel was incredibly caring, diligent and responsive when my son broke his elbow. He made sure that he was taken care of same day and even managed to find an appointment at a pediatric orthopedic surgeon quickly. He followed up numerous times to make sure that everything was in order and ok. He also wears some cool superhero and Star Wars shirts! He is no nonsense, yet funny. Dr. Sam is full of energy, he's patient and thorough. The front office staff is amazing. The day when I had to bring my son in after he fractured his elbow, they got me in same day and I appreciated their sense of urgency. The parking lot in their Pleasanton office was completely full, making me late to the appointment. They saw me circle in my car from their window, instructed me as to where to park, and when that didn't work, they parked my car for me so that I could attend the appointment. That was such above and beyond service that I was floored! My only "complaint" is that the parking at the Pleasanton location can be very challenging, but I think this is beyond their control. read more

I have NO complaints about the office or providers here. I have had a positive experience and everyone has been nice and excellent. The location is easy and close to home, they have a separate section for well and sick kids. I cannot return back to this place due to insurance and billing difficulties. I called the office beforehand to make sure my insurance was okay with this location. I guess I needed to be more due diligent on my end than theirs because it did not work out. I have been back and forth with my insurance, and I have a feeling their office billed it incorrectly so that's why the claim was denied, but the office was willing to help me resolve it. I just have a feeling I will keep having these issues if I continue to come here so I decided not to proceed with them. Maybe if you have a PPO, it may be easier but if you have a HMO, you just want to make sure you are taking the correct steps to get their services covered. read more

Tri-Valley Pediatrics has an excellent set of doctors, and over the years our extended family has seen every one of them. We first started going to their Valleycare Hospital location in Pleasanton a few years ago when our first daughter was born, but recently have started going to the location in San Ramon because both our daughters have become very comfortable with Dr. Namita Agarwal, who works more often out of that location. While further away from where we live, the extra time investment usually pays off because it's a less busy location and we are usually seen right away. The nursing staff all have excellent bedside manners and are usually cheerful, which sets the right tone for what can be an anxious time for everyone. And I love that they've switched over to Electronic Medical Records, which make everything go even more smoothly. read more

Doctors and staff are excellent. Please refer to my review via their Pleasanton's office. San Ramon office is clean and much less busy. Several times I've been there we were the only patient - sometimes someone else just left. Means you get same great service and seen right away. Just have to drive a bit of coming from Pleasanton. read more

Can't really rate this place we never got to go in. Our appointment for our daughter was at 2:45 PM. We got there at 2:35 PM or so just to find out, via sign on the door, that they have moved. My wife called twice to confirm that it at 2:45 PM, given its a holiday and twice the receptionist said yes...but failed to mention they moved across the other side of town...FAIL! Upon arrival to the new location at 2:45 PM, the door was locked and the lights were off. How could this be if our appointment was at 2:45 PM. I mean, even if we were a few minutes late, hypothetically speaking, shouldn't the employees (Doctor, nurses, support staff, etc.) wait like 10 to 15 minutes and close shop at about 3:00 PM? This is what the FBI calls a clue...maybe, the business forgot it was a holiday and closed shop earlier than anticipated...just saying... Yea, I'm never coming back to this place...they aren't getting my money... read more

. I had an appointment here for my baby and was denies to see the doctor because I couldn't pay their $170 fee. Here is the long story... in March I took my baby in for her 6 month WELLNESS check and there was some issue with my insurance card, they said it's fine we will bull you if worse comes to worse but for now let's just see the dr. I go home do what I have to I order to fix the insurance issue and then show up for her 7 month WELLNESS check up and there I let them know all insurance issues are resolved and that the biller should go back and charge aetna for the prior months service. The receptionist asks me to Email the biller so I do.... ok, email sent, 7 month check up goes well we go home. 9 month check up.... I go in and there is an issue with our insurance again... ok, great "can you bill me?" -no, because you already have a substantial amount on your account" well gee so now I'm being punished because your biller didn't send the bill to Aetna? I was basically told to reschedule which I'm not and I'll tell you why... I called Tracy the office manager and told her that it's not fair that they won't bill me since I have a high amount billed already cause that's not my fault the biller should have resent the charges to Aetna as I requested 2 months ago... Tracy proceeds to tell me "no, you were given misinformation, we never bill for wellness checks since they're preventive we wouldn't deny our baby to see a Dr if she were sick though" that sounds dandy BUT how did I rack up a $935 bill? By coming in for a WELLNESS visit in March where she received 2 vaccines. I never brought her in for a sickness. So Tracy basically lied to me and also told me the receptionist gave me wrong inforamtion. Any who an hour later Cathy calls me "oh I just thought Aetna would go ahead and pay up, I didn't resend them the bill cause they would come back to us and say it's a double bill- it's a game they play" so now Cathy is blaming Aetna.... because she didn't resubmit the bill? Well goodbye Tri Valley, plenty of good drs around I can't deal with the politics. You don't care about my baby or her health, you care about money. And you lie read more

The doctor was very bad. My son already feeling very sick, have diarrhea for more than 3 days, with fever of 102, he just said he doesn't know why he have diarrhea, and just sent him home to rest. Didn't bother to ask him to do an xray on his stomach and blood work, even urine or stool exam. Next day, my son got a lot worst, he ended up in ER! Be very careful with this clinic, doctors and services are horrible! The front desk lady Lori, very rude. When I called about my son not feeling and was concerned about covid. She was so rude on the phone and have no patience at all. We were instructed to sit outside for my son to get covid test before we can see the doctor. We called in when we arrived, she put us on hold for over 10 mins. I walked in the office, she was sitting there doing nothing but didn't answer my phone. When I asked her, her attitude was so bad, she said she is busy. This lady is really bad. It's not the first time. Every time we see the doctor, she is not nice at all and rude. Really don't like her attitude. Service here horrible. Will switch doctor for sure! read more

Absolutely cannot say enough about this place! Dr. Lindsey is incredible! We always feel respected and listened to, and always get a call back within a few hours. So grateful to have them for my little guy. read more

The worst Pediatrics Place Ever!! Never ever go there even you do not get appointment anywhere else!! I am new to the area and I got an appointment for the first time after waiting for a month. When I got there after 17 mins of the appointment time (because of the traffic) I was thrown out of the place saying (mentioning rudely) that after 15 mins of the appointment time they do not accommodate anyone! I was 2 extra mins delayed of their policy, Just 2 more minutes. No sympathy shown here when their next available appointment was after 1.5 months. Also there were no one waiting in the line after me! And they have Extremely Rude behavior at the front desk!! No smiling face!! No customer service as if they are doing a huge favor to you!! All you can see is grumpy faces. My child is 10 yr old. I have been to many places in last 10 yrs. This is the worst place ever!! This place should be reported to CMS for their attitude! This can not be a children's doctor's place! read more