I took a lamp in for a small repair. I was quoted $25 plus the cost of parts which could run $1-$7…read more When I picked it up a week later, there was no charge - the repair was so minor and didn't require any new parts. What a pleasant surprise! The staff was nice, too.

When we walked in the staff didn't greet us, and when we said hello and stated what we were looking…read morefor the staff seemed flustered and inconvenienced that we were even there. We were prepared to spend a good amount of money on our lighting fixtures for a new home, but we will take our business elsewhere. Customer service should be the most important aspect of this business. I would rather take my chances ordering online before I ever step foot in this store again.

BBG was amazing from start to finish! The process of selecting our stone was easy. Their showroom…read moreis awesome and their service is even better. Several people (Annie, Trey, and Sharell) helped us throughout our purchase. We received quotes from multiple retailers for the same stone and decided to use BBG based on the customer service we had received. So glad we did!! Service was quick, professional, and flawless. I couldn't recommend BBG more!!

Customer service is lacking in this company. We bought 3 granite countertops for my bathrooms. When…read morethey came to install they brought the wrong sink and had cracked one of the backsplashes, so they only completed one bathroom. It took 3 days for them to schedule a return trip to fix the issues. Unhappy with the lack of communication. Also when the backsplash arrived, it did not match the base.

Worst customer service I have ever experienced. I took a snowblower in for repair on January 28th…read more I was told that it would take 3-4 weeks. It's now been over 11 weeks and I'm still waiting. They never bothered to inform me that they might be running behind. I could understand that. The only way I could secure the repair status was to physically go to the repair desk. Their first excuse was my snowblower work order was put behind generators that came in after my snowblower. The response I got was "well, it didn't snow"....Well I don't think we lost power. When I visited the store recently to check the status I was told that NOW, my snowblower repair is behind lawn mowers that came in weeks after my snowblower. Unbelievable. I guess if I wait long enough, my work order will be superseded by leaf blowers. Unacceptable customer service. If I could give them zero stars, I would.

They sold my elderly father a brand new lawnmower and when it had electrical problems within 90…read moredays of purchase they were practically impossible to work with. They even presented me with a bill despite it being under warrant.

Omg ! So so Happy with this Company and the Plumber Scott, Knows his business, So awesome great…read morepersonality, Wish I could give them both a 10 Star rating, Will 1,000% use them again,

Of course plumbing is expensive, but I will choose this company from now on. Had a new water heater…read moreand a shower fix done by them. Very professional and very personable when making appointments etc. I feel like they value their customers and want to see customer satisfaction.

I get my pool and spa supplies here all year. Service is great, they seem to know what they doing…read morewhen testing your water, and always know just what chemicals you need. I have them come to my home to change pool filters every year, always do a great job. Highly recommend them for all your pool and spa needs.

Anchor Pool Inc was told several times via verbal communication, text messaging, and email that we…read morewere requesting services for a NEW saltwater pool that required the use of salt and other chemicals. They proceeded to not only use the wrong chemicals but failed to put salt in the pool. After voicing the issue with the company, they still charge almost $300 for the incorrect services. I would not recommend this company to anyone for failing to correct the wrongdoing and still charge for the services.

Yeah I walked in and nothing had prices on it so annoying then instead of getting me prices on the…read morestuff that I wanted, they wanted to know what I was trying or attempting to make before getting me the prices. I just walked out and left.

I have a property management company and we needed to find some pickets for a fence on a property…read morewe manage Our contractor could not find anything that matched at Lowes nor Home Depot and we needed to get this done right away. I called 84 Lumber and talked to Austin, who said he was new to the company, but he worked hard to find us a solution After several calls back to me (all within 30 minutes), he found a special order that met our requirements. Can't ask for better service..

We had this system installed over 7 years ago. There were many issues ranging from poor, shallow…read moreinstallation, leaking, zones either bone dry or swampy, etc. After a very bumpy start and I believe new or reorganized ownership, the service became reasonable and reliable. We pay for a yearly service for starting up and closing down every season and also check ups to avoid problems. I called in late March to see when the system would be started and asked for a call or text ti confirm the date. We heard nothing for over a week, so contacted Conserva again. We were told they were very busy and could not get to us before May 5th. With the hot, dry weather we've had and is forecasted to continue, along with a lawn service visit that will require watering, we need the service on before May 5th. We're very dissapointed in the lack of response and inability of Conserva to service their existing and long term customers.

I have been with Conserva for six years, and we couldn't be happier. They do good work. They do…read moreit when they say they are going to do it. The price is right. But most of all, their people are wonderful to work with. It's a no brainer for us.

The company did show up fairly quickly and the technicians were nice, but it ends there. The unit…read morewas installed new by this company in 2022 and needed 2 lbs. of Freon, so there is a leak (maybe in the indoor unit, but not sure). Great! Because the 10 year parts warranty didn't convey when we bought the house and the sheet of paper with the info was buried in a stack of paperwork handed over at closing, I was overcharged for a part that should have been covered. $250 for a bottom coil sensor, the size of a AAA battery with 2 wires about 30" long. I went on line and checked prices, about $100 give or take. All this happened during a freakishly long bout of cold weather, so along with huge electric bills, I had to deal with this. I've heard that some companies double the price on parts, but that gets hard to swallow when the item is expensive. So I'm one and done!

Mark Mellon --- you are the best money I ever spent! Thanks for taking such good care of us Golden…read moreoldies!