After four installation visits our costly new pool equipment still wasn't working properly. During one visit the technician tripped a breaker damaging the circuit board in the pool controller. We were told we'd need to pay for the new one, no warranty coverage or adjustment was offered. The controller App functionality kept disappearing. No on/off, no schedule. Our salt chlorinator level dropped to under 800 ppm (normal is ~3000 ppm) yet we were told everything is "fine." It wasn't. When we raised this, communication stopped. Anchor walked away from our job leaving it unfinished. Calls, emails, and follow-ups were ignored. We never received ownership docs or warranty registration for the equipment. We paid 50% upfront and before the remaining work was even started we were billed for the balance. That should have been a warning sign. A very frustrating and unprofessional experience. We strongly recommend choosing a different company. read more